Located near a train station, Hotel Des Balances is a great choice for a stay in Lucerne. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
56 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 35 per night)
Onsite valet parking (CHF 33 per day; includes in/out privileges)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference space (1970 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
IPod docking station
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CHF 70.0 per night
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per day
Parking
Self parking costs CHF 35 per night
Valet parking costs CHF 33 per day with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne
Frequently asked questions
Does Hotel Des Balances offer free cancellation for a full refund?
Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Des Balances?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Des Balances?
Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 33 per day.
Is airport shuttle service offered by Hotel Des Balances?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Des Balances?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Des Balances?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Hotel Des Balances and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Des Balances?
Yes, Restaurant Balances offers alfresco dining and French cuisine.
What's the area around Hotel Des Balances like?
Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Saint Peters Church. Travelers give top marks for the hotel's prime location.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 19, 2024
Fantastic hotel. Definitely coming back!
Evan
Evan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Little jewel box of a hotel
Amazing hotel on the Reuss river. Room was beautifully decorated, gorgeous lighting and details. The downside was that the room was small and the bed could have been better. But my little balcony was superb for having tea and watching the tourists cross the bridges. I found the dining room too crowded so I found quieter places to eat nearby. Room service breakfast was superb. My only criticism is that there was no comfortable sitting room in which longer stay guests could curl up with a book. The club chairs did not invite chilling out with a coffee or tea. I would absolutely stay again at this little jewel box of a hotel.
Maureen
Maureen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Des Balances in Lucern
Very nice hotel, well located in central Lucern with an excellent restaurant.
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
We would definitely stay here on our next visit
This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable.
Jodi
Jodi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Athena
Athena, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
The room was spacious and it had wonderful views of the tower bridge and the Jesuit baroque church. My husband also enjoyed sitting out in the balcony.
Marta
Marta, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view.
Tosha
Tosha, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
There is a construction site in front of the hotel. Had I known I would not have booked here. First morning I thought I had woken up on the tarmac of a busy airport. They moved me to a quieter room next day, but I would make sure you are not anywhere near this construction. As to the rooms they are not that great, so/so given this hotels cost and class I would have thought it would have been much nicer. Hotel restaurant gets high ratings, service was good, but the best food is found outside of Lucerne outside of the tourist area....This hotel is close to the Train / Bus/ Boat station so you can do excursions on Lake Luzern and go to the mountains which are fantastic/amazing. Daytime front office staff was nice.
Sabine
Sabine, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Hyun
Hyun, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Beautiful property. The only negative was the squeaky floors. Close to train station and supermarkets
Sharon
Sharon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
The staff were very friendly helpful and Very nice. Loved it.
Anup
Anup, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Incredible views
andy
andy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Michelle
Michelle, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Beautiful hotel in a great location. Excellent food. Highly recommended.
Kimberly Lanae
Kimberly Lanae, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Hotel des Balances is a beautiful hotel with a wonderful restaurant and helpful staff. Their location is convenient to the train station and the center of Lucerne. I would highly recommend Hotel des Balances
Catherine
Catherine, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Strongly recommend a room on the water. The staff were amazing, the location is fantastic, and convenient to all dining options.
Cynthia
Cynthia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Get a river view, grab a drink and sit on your balcony. Very comfortable with a great staff.
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Good location.
Enjoyed the Hotel and especially the location. Walk to the train station and a short walk to the old town and the attractions. Expensive for what you get.
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
James
James, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2024
Fantastic place with the worst WiFi at a nice hotel I’ve ever experienced.
Bobby
Bobby, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Stayed 2 nights and enjoyed the views, comfortable bed
and attentive staff. We appreciated the water and ice machine on each floor and air conditioning. The umbrella came in handy a few times too. We would definitely stay here again.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Dipali
Dipali, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Excellent location, beautiful building, good food
Justine
Justine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Excellent hotel - in the center of Old Town. Clean, spacious room with a River view & balcony. Staff was helpful with my questions when planning excursions and coordinating dinner reservations at Balances. Highly recommend!