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Hotel Des Balances

4.0 star property
Savor fine French cuisine and unwind on the charming hotel terrace. Let helpful staff take care of you amidst Old Town’s historic charm.

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Photo gallery for Hotel Des Balances

Exterior
Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Porch
Hypo-allergenic bedding, minibar, in-room safe, desk
View from property
Located in Old Town Lucerne, Hotel Des Balances offers a luxurious retreat with French cuisine at Restaurant Balances and refreshing drinks at the bar. Enjoy al fresco dining, dry cleaning services, or simply relax on the terrace while taking advantage of free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $233
includes taxes & fees
$214 per night
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/tub combination
  • 334 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Zurich Airport (ZRH) - 61 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Lucerne Station - 8 min walk
  • Luzern Sgv Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Hotel Des Balances puts you within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 35 per night)
    • Onsite valet parking (CHF 33 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1970 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Parking

  • Self parking costs CHF 35 per night
  • Valet parking costs CHF 33 per day with in/out privileges

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Does Hotel Des Balances offer free cancellation for a full refund?

Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Des Balances?

Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Des Balances?

Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 33 per day.

Is airport shuttle service offered by Hotel Des Balances?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Des Balances?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.

What is there to do at Hotel Des Balances and nearby?

Have fun during the warmer months with activities nearby such as hiking.

Are there restaurants at or near Hotel Des Balances?

Yes, Restaurant Balances offers alfresco dining and French cuisine.

What's the area around Hotel Des Balances like?

Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Tremendous hotel in the heart of Luzern
Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
fritz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay
This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Bradley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also. I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.
Robin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel. Definitely coming back!
Evan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little jewel box of a hotel
Amazing hotel on the Reuss river. Room was beautifully decorated, gorgeous lighting and details. The downside was that the room was small and the bed could have been better. But my little balcony was superb for having tea and watching the tourists cross the bridges. I found the dining room too crowded so I found quieter places to eat nearby. Room service breakfast was superb. My only criticism is that there was no comfortable sitting room in which longer stay guests could curl up with a book. The club chairs did not invite chilling out with a coffee or tea. I would absolutely stay again at this little jewel box of a hotel.
Maureen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Des Balances in Lucern
Very nice hotel, well located in central Lucern with an excellent restaurant.
Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient. The staff were congenial. Coop city store was close by making it convenient to buy whatever you need.
Ellis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We would definitely stay here on our next visit
This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable.
Jodi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a beautiful building right on the water. Back of the hotel faces a cobblestone square which leads to old town. So convenient to everything. Staff at front desk could not have been more helpful with a walking map and booking ticket for a boat tour.
Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Athena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland
Gaurish, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here.
Dinah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing hotel and perfect if you want to indulge in the highest level of pampering. The location is amazing. We had a balcony room overlooking Lake Lucerne and directly facing the old Jesuit church. Great location and very quiet. The team at the front desk was very friendly and helpful. We especially appreciated Samira who went out of her way to be welcoming and very helpful with our many questions. This hotel scores a perfect “10” and we highly recommend it. Thanks for a great stay.
William, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious and it had wonderful views of the tower bridge and the Jesuit baroque church. My husband also enjoyed sitting out in the balcony.
Marta, 2-night trip
Verified Hotels.com guest review

6/10 Good

This was located in the heart of old town Lucerne on the canal of the lake. There really isn't a view of anything but the canal and the shops on the other side. Rooms were nothing special. We had a suite and the furniture was stained and the towels were pretty thin. Shower was small and difficult to operate. Staff was exceptionally helpful and the food in the restaurant was excellent. Great location for going out for a stroll in any direction.
Kelley R, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property! Staff was awesome from the front desk to the bar staff.
Susan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view.
Tosha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

There is a construction site in front of the hotel. Had I known I would not have booked here. First morning I thought I had woken up on the tarmac of a busy airport. They moved me to a quieter room next day, but I would make sure you are not anywhere near this construction. As to the rooms they are not that great, so/so given this hotels cost and class I would have thought it would have been much nicer. Hotel restaurant gets high ratings, service was good, but the best food is found outside of Lucerne outside of the tourist area....This hotel is close to the Train / Bus/ Boat station so you can do excursions on Lake Luzern and go to the mountains which are fantastic/amazing. Daytime front office staff was nice.
Sabine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. The only negative was the squeaky floors. Close to train station and supermarkets
Sharon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly helpful and Very nice. Loved it.
Anup, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible views
andy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a great location. Excellent food. Highly recommended.
Kimberly Lanae, 3-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"Fantastic hotel with excellent restaurant."
Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM