Storchen Zurich

This is not a bad hotel. It’s clean and has a great location. But it’s way overpriced and with two major problems. First, the size of the room and especially the bathroom, is very small. The bathroom had a sliding door because there was no room for a regular door. The bathrooms at cruise ships are larger, much larger than the bathroom at this hotel. This is unacceptable for a $800/night hotel. The second problem was worse. The mattress had a hole where you rest your back. Typical of a very old and used mattress. Impossible to sleep. After the first night I complained and asked them to either change the mattress or change my room. They assured me it would be solved. I came back late at night and nothing had changed. I had another sleepless night. Fortunately I check out after the second night. For almost the same price you can stay at the Bar Au Lac. Do yourself a favor and do not even think of going to this hotel.

Fabulous position,super luxurious amazing room,friendly ,helpful staff,couldn’t,t be better,view to live for

Beautiful location. I have stayed in the past and was surprised this visit at how unfriendly the front desk staff was. Minimal effort put forth. Regardless would stay at this historic property again because of the beautiful surroundings.

Amazing location in the best hotel in the city

A great hotel in great location. It is a 5 star hotel with prices to match. Our room was very well designed but rather small considering the price.

All of the staff were very helpful. We were early for our reservation, but we had just had a 10 hour overnight flight, with no sleep, and were extremely tired. We waited till around 2 pm and said that we would take another room if it were available. They did accommodate us, but I think that they could have made more of an effort to expedite the cleaning of our room since we had been there for over 3 hours. The location is fantastic, and we would go back again.

Beautiful view, perfect location to enjoy the city and staff were attentive and helpful.

Zurich's best location. Expensive, like everything in Zurich, but not out of line with the general price level. Room are small but well appointed and just re decorated. Breakfast overlooking in the river is unique. Highly recommended

The property was under construction and the room is very small. The room much for one person not a couple.

It was amazing.. customer service a plus.. great attitude, cleanliness, location! Beautiful rooms, bathroom water pressure is great!only thing was that there was no Apple TV In our room.. other rooms did have it.. turn down service. Bottled water everyday. Our rooms were serviced everyday with linens and towels.. the breakfast can be better but sufficient, overall it was wonderful! Can’t wait to be back.. Thank you for the great experience.