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Grupotel Los Príncipes & Spa

4.0 star property
Unwind on your sun lounger or get active with a game of volleyball – either way you'll soak up fun memories at this family-friendly hotel by the sea.

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Photo gallery for Grupotel Los Príncipes & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Aerial view
Buffet
Buffet
Overlooking the stunning Playa de Muro, Grupotel Los Príncipes & Spa offers a beachfront retreat with sun loungers, poolside bar, and rooftop terrace. Relax in the garden or enjoy activities like volleyball and mini golf. With an indoor pool, outdoor pool, spa treatments like massages and body wraps as well as helpful staff that previous guests raved about.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $119
includes taxes & fees
$107 per night
Feb 28 - Mar 1

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony

Minibar, desk, free cribs/infant beds, free WiFi

Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 291 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Minibar, desk, free cribs/infant beds, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 291 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony (With Living Room 2+1)

Minibar, desk, free cribs/infant beds, free WiFi

Deluxe Room, Balcony (With Living Room 2+1)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Double Room Single Use, Balcony | Minibar, desk, free cribs/infant beds, free WiFi

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 291 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Minibar, desk, free cribs/infant beds, free WiFi

Single Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 237 sq ft
  • Resort view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony (With Living Room)

Minibar, desk, free cribs/infant beds, free WiFi

Deluxe Room, Balcony (With Living Room)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, free cribs/infant beds, free WiFi

Double Room, Balcony (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 291 sq ft
  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, desk, free cribs/infant beds, free WiFi

Double Room Single Use, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 291 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

Minibar, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Plasma TV
Separate bedroom
Private bathroom
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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The price is $95
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$84 per night
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About the neighborhood

Map
Carrer Galio, 31, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 2 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 5 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive
  • Sa Pobla Station - 11 min drive
  • Muro Station - 15 min drive
  • Llubi Station - 20 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬11 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Grupotel Los Príncipes & Spa

At Grupotel Los Príncipes & Spa, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa de Muro. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and Ayurvedic treatments. Buffet Restaurant serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a rooftop terrace, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

Languages

Catalan, English, German, Spanish

At a glance

DONE

Hotel size

    • 221 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 66 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Volleyball
  • Mini golf
  • Pool table

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Dining

Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Bistro - This beachfront bistro serves brunch, lunch, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7 for children
  • Safes in guestrooms can be used for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077

Also known as

Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro
Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes

Frequently asked questions

Does Grupotel Los Príncipes & Spa offer free cancellation for a full refund?

Yes, Grupotel Los Príncipes & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Los Príncipes & Spa?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Grupotel Los Príncipes & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grupotel Los Príncipes & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grupotel Los Príncipes & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Grupotel Los Príncipes & Spa and nearby?

Onsite recreation at Grupotel Los Príncipes & Spa includes volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Los Príncipes & Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Grupotel Los Príncipes & Spa?

Yes, Buffet Restaurant offers beachfront dining.

Does Grupotel Los Príncipes & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Grupotel Los Príncipes & Spa like?

Grupotel Los Príncipes & Spa is a short 2-minute walk from Playa de Muro and 6 minutes' walk from Platja dels Francesos.

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Grupotel Los Príncipes & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Nice property, very friendly and helpful personel. Great selection of food, mostly well prepared. just 2 points...our mattresses very rather old and squikee the coffee-automats (3 for the whole breakfast-area) are very slow with a strange program. Unfortunately always line-ups ....as a result some people very a bit irritated and voiced that
Kurt oder Pauline, 3-night trip

8/10 Very good

Amazing stay at this property
I had an amazing stay at Grupotel The Princes & Spa in Mallorca! From the moment we arrived, the check-in process was smooth, and the reception staff graciously allowed us to check in 3 hours early. Our sea-facing room was just as we booked, offering stunning views. The restaurant team was exceptional, making us feel like royalty every day. The variety of vegetarian, non-vegetarian, and vegan options was impressive, and a special shoutout to Jonathan, who went above and beyond to ensure I had a sugar-free dessert every night due to my dietary needs—such a thoughtful touch! While most of our experience was fantastic, our last night was a bit uncomfortable due to an AC issue and external noise. However, this doesn't overshadow the wonderful hospitality we received throughout our stay. I truly appreciate the warm and attentive service, and I’d still highly recommend this hotel for a memorable Mallorca getaway!
Mohit, 5-night trip

10/10 Exceptional

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Robert, 6-night trip

10/10 Exceptional

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Gary, 8-night trip

10/10 Exceptional

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Kirsten, 1-night trip

8/10 Very good

Good!
Daniela, 5-night trip

10/10 Exceptional

Warm welcome, clean hotel, comfortable bed, nice spa easy access to the beach and fresh food
Rachel, 2-night trip

10/10 Exceptional

Very nice resort, very clean, delicious food and super friendly staff.
Reza, 10-night trip

8/10 Very good

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
piotr, 7-night trip

10/10 Exceptional

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
David, 9-night trip

4/10 Fair

Very run down…. Needs renovations
Nina, 3-night trip

8/10 Very good

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Dawn, 14-night trip

10/10 Exceptional

Excellent hotel. Lovely position on beach front. If you like cycling Huezeler were fantastic with quality bikes to hire. Will certainly return.
joanna, 6-night trip

10/10 Exceptional

This hotel is situated on a reasonably busy but still lovely beach. The pools have lots of shade for those that do not want to get too much sun. This is an ideal location for cycle hire of every description. The facilities at the hotel are excellent and it is close to many restaurants and bars but is still a peaceful retreat.
Steven Barrie, 7-night trip

8/10 Very good

Perfect location and on the beach. It is sad that the sunbeds in front on the beach are not the Property of the hotel
Kilian, 9-night trip

10/10 Exceptional

Perfect location for getting a breeze in very hot weather, lovely part shade, part sunny garden right up to beach in front of hotel. Staff, especially reception most helpful. Rooms and buffet good. Hard to fault, the only slightly annoying thing is they only allow you to change beach/pool towels 3 times a week - but this wouldn’t put me off returning. A tremendous value 4 star hotel.
Richard, 4-night trip

8/10 Very good

Good Stay
Quality price is good, nice location just in front to the beach, very friendly staff, nice spa area, food is not exceptional but ok, always some meat or fish fresh grilled. The hotel does not give complimentary water in the room and tap water in Palma is not drinkeable, furthermore most of shops and supermarkets around the hotel were closed. Also it would be nice to have some channels in English on TV, only German and Spanish are available.
7-night trip

6/10 Good

Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.
Joanna, 6-night trip

6/10 Good

The room was clean and well appointed with a lovely bathroom. The lobby and grounds were also clean and comfortable. The location could not be beat for one of the most spectacular sunrises I have ever witnessed. Just steps from the lobby offered a sweeping view that was absolutely breathtaking. Unfortunately the night desk staff were irritable and unfriendly upon arrival. I was not made to feel welcome at all and instead was treated as a nuisance for a late and last-minute arrival. Even the staff in the morning were not terribly friendly, nor welcoming as I left.
Denise, 1-night trip

8/10 Very good

Not 4* service
Hotel fab location, nice rooms but I found the male staff rude on several occasions! So definitely not 4* service. Not even 1* the way they spoke to me and dealt with me, so for that reason I would not return with my custom. If the male staff wasn't so rude, I probably would have booked there again but for this reason I will select another hotel.(Female solo traveller)
Niki, 3-night trip

10/10 Exceptional

The duration of the trip to the hotel from the airport is approximately 40-50 minutes, which is very convenient. There are many shops, cafes, mini markets nearby. The territory of the hotel is not large, but very cozy, it is located on the first line, that is, right on the beach. The beach has white sand without stones, and turquoise water of unprecedented purity. The rooms are spacious and have everything you need. What surprised me was that there was no drinking water in the room. That is, you have to buy water at the bar, but there is a store nearby and we bought water there. Food - breakfasts and dinners which were second to none. A huge selection, different meats, a large selection of cheeses, pastries, cakes and pancakes, fruits, everything was super tasty! Very pleasant service, the staff is very friendly, our vacation was incredible, for which we thank the hotel staff very much!
OLGA, 4-night trip

2/10 Poor

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
William, 3-night trip

2/10 Poor

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
YURY, 5-night trip

4/10 Fair

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
John, 1-night trip

4/10 Fair

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
lucinda, 5-night trip

General property information

Travelers Say
"Nice room & good air conditioning."
Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM