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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with spa, near Berjaya Times Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Breakfast meal
Breakfast area
Lounge
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Non-smoking
    Non-smoking
  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Lounge area
    Lounge area
  • Spa
    Spa
  • Parking available
    Parking available
Main amenities
  • 210 smoke-free apartments
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Massage/treatment rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television
The price is $182
includes taxes & fees
$165 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers

PARKROYAL COLLECTION Kuala Lumpur

Pool
Spa
Parking available
Free WiFi
8.6 out of 10, Excellent, (621)
The price is $137
includes taxes & fees
$123 per night
Dec 1 - Dec 2
PARKROYAL COLLECTION Kuala Lumpur
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About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Berjaya Times Square - 6 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 18 min walk - 1.5 km
  • Suria KLCC Shopping Centre - 19 min walk - 1.6 km
  • Petronas Twin Towers - 3 min drive - 2.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Bukit Bintang Station - 2 min walk
  • Imbi Station - 6 min walk
  • Raja Chulan Station - 10 min walk

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

When you stay at Pan Pacific Serviced Suites Kuala Lumpur, you'll be in a great location, within just a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with massages, facials, or body scrubs. A fitness center and a children's pool are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bukit Bintang Station is 2 minutes and Imbi Station is 6 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • 6 treatment rooms
  • Facials
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)
  • Electric car charging station on site

Family friendly

  • Free crib/infant bed
  • Children's pool

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Dining table
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • 55-cm Smart TV with digital service
  • Pool or billiards table

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Desk chair
  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Banquet hall
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 rooms
  • 25 floors

Special features

Spa

St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for MYR 180 per night

Parking

  • Covered self parking costs MYR 2.20 per night
  • Valet parking costs MYR 40 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Is there a pool at Pan Pacific Serviced Suites Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pan Pacific Serviced Suites Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pan Pacific Serviced Suites Kuala Lumpur?
Yes. Self parking costs MYR 2.20 per night. Valet parking costs MYR 40 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Pan Pacific Serviced Suites Kuala Lumpur?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Pan Pacific Serviced Suites Kuala Lumpur and nearby?
Pan Pacific Serviced Suites Kuala Lumpur has a spa and an outdoor pool, as well as a fitness center.
Does Pan Pacific Serviced Suites Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes an oven, a refrigerator, and a microwave.
What's the area around Pan Pacific Serviced Suites Kuala Lumpur like?
Pan Pacific Serviced Suites Kuala Lumpur is a short 2-minute walk from Bukit Bintang Station and 6 minutes' walk from Berjaya Times Square. Travelers love the aparthotel's prime location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ronald, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible customer service - Do Not Stay Here
My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family visit to Kuala Lumpur
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very Good

Linda, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

samantha, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room. The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff. The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
vincent, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing service from the moment we step in the lobby!
MALA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful apartment
walid, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anita, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
Anita, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresa Siew Bin, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eamon, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
Rika, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Pan Pacific Suites KL
Overall an excellent stay. Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
Anna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others. Hotel is clean and spacious.
Gek Lian Jasmine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

5 stars hotel standard - big, new, clean,.
This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay) 5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
Siew Yen Serene, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location with lots of dinning options.
agnes, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏
Simon, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life. The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day. I have planned to return next year.
Richard, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place and great buffet breakfast and all day espresso coffee
joseph, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and well maintained.
Jie, 4-night trip
Verified Expedia guest review