6/10 Good
Jul 10, 2024
Disappointed
Under going Remodeling/painting, not mentioned on booking site or no email informing us the section of building we booked was being remodeled. Agreed to refund us for 2 nights and we relocated to another hotel.
Restaurant closed at 8pm??? No room service after 8pm
1st for me at a 5 star hotel
Buffett breakfast, the worst I've every expired in a 5 star, staff was just plain lazy untrained. Would not pick up used dishes. When we were leaving the hotel I was told its off season! Ohh, I see so maybe you should be a 2 star off season. Let me tell Centra their doing it wrong, they should followyour example.
Kevin
Kevin, 3-night family trip
Verified Hotels.com guest review