6/10 Good
Jan 10, 2025
Staff was fantastic.
I really wanted to like this hotel because The employees were outstanding. I mean really amazingly friendly and warm and welcoming. I really felt like I was among friends. That being said, the rest of the hotel not so much. My lamp looked like someone had punched it - it had a hole in it. The bath products were horrible. I could not find a USB port in the entire room. Thank God I had packed my converter. There were no blackout drapes. Fortunately I sleep in any kind of light cuz if I didn't I'd have been awake all night. The Wi-Fi was fine. I did not eat breakfast so I couldn't rate the food. My door locks were loose. I wasn't sure if the door was actually really locked. The place was clean. I know it was. The staff did a great job but I felt dirty the whole time I was there. I don't know what to say I I just won't go back. Sorry. Even though they don't service the rooms the entire time you're there. Of course I still left a tip cuz the staff was great just for my interactions in the hall and at the front desk. The bathroom was 100% clean but there were like mold stains in the grout.
Holly
Holly, 2-night family trip
Verified Hotels.com guest review