78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260
What's nearby
Casino Le Lyon Vert - 4 min drive
Bellecour Square - 13 min drive
Hôtel de Ville de Lyon - 15 min drive
Place des Terreaux - 15 min drive
Basilica of Notre-Dame de Fourvière - 16 min drive
Getting around
Saint-Exupery Airport (LYS) - 40 min drive
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 60 min drive
Charbonnieres-les-Bains Les Flacheres Station - 9 min walk
Charbonnières-les-Bains Station - 19 min walk
Le Méridien La Ferrière Station - 24 min walk
Restaurants
Sans Filtre - 6 min drive
McDonald's - 5 min drive
Hôtel le Beaulieu - 17 min walk
Les 3 Brasseurs - 6 min drive
RN Beer - 7 min walk
About this property
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres puts you within a 15-minute drive of Bellecour Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cap Ouest, which serves French cuisine and is open for lunch and dinner. This eco-certified hotel also features a bar/lounge, a sauna, and a terrace.
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Meeting rooms
Computer station
Conference space (1615 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Handrails in stairways
Stair-free path to entrance
7 stairs to reach property
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cap Ouest - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Renovations and closures
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains
Frequently asked questions
Does Mercure Lyon Charbonnieres offer free cancellation for a full refund?
Yes, Mercure Lyon Charbonnieres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Lyon Charbonnieres?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Lyon Charbonnieres?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Lyon Charbonnieres?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Lyon Charbonnieres?
No, this hotel doesn't have a casino, but Casino Le Lyon Vert (4-min drive) and Le Pharaon Casino (17-min drive) are both nearby.
What is there to do at Mercure Lyon Charbonnieres and nearby?
Mercure Lyon Charbonnieres has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Mercure Lyon Charbonnieres?
Yes, Cap Ouest offers French cuisine.
What's the area around Mercure Lyon Charbonnieres like?
Mercure Lyon Charbonnieres is just a short 9-minute walk from Charbonnieres-les-Bains Les Flacheres Station.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 9, 2024
Luigi
Luigi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 8, 2024
It was dingy and felt old. The people were very nice, but I would not stay there again.
Whitney
Whitney, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2022
Nice stay
Very Good hotel very clean and modern room
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2021
Mercury stay
Fine
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2021
Reference stay in Charbonnieres
The hotel is very convenient for any stop North of Lyon, close from Charbonnieres and Tassin city centers. The hotel restaurant is very good and has enough choices for a week stay. The room is always clean, with a comfortable bed. The service is also great, I had a minor remark about the room which I communicated to the staff and that was resolved immediately.
Nans
Nans, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2020
Dogs allowed.
Great hotel for overnight stop. They allow dogs in the bedroom which is amazing.
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 13, 2020
The AC was not working and we struggled to find a replacement with them. The staff did not seem commited to resolve the situation and it looked like it was missing ownership and accountability.
Giordano Luca
Giordano Luca, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2019
M
M, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2019
Good location, good price!
This hotel is great if you ate visiting a family in Charbonnières-les-Bains or a business there. There’s also a good restaurant there. The price was also good.
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2018
Very nice
Lovely room and great hotel.
Alison
Alison, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2018
Satisfied with service. Restaurant food was very good. Its a pity they are not open on weekends
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 31, 2018
Business stay
This was just an overnight business trip. Good standard of accommodation and a very nice meal. Bar opens around 6.00pm but closes early, around 9.00pm on this stay. Nice enough for me on a business stop.
Terry
Terry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2018
Business Trip
Two day business trip staying at the Mercure, one of the best hotels I've stayed at... and I travel a lot! Rooms were clean, new decor, very spacious with all the amenities you would need. The restaurant was superb, great quality food and drink. Will definitely stay here again.
Andrew
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2017
Nice hotel a bit far from Lyon center
Good experience . Air conditionning a bit weak, hate to think what it would be in summer. Very good restaurant but closed on week ends
Dominique
Dominique, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 27, 2017
Ehab
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2017
Great comfortable stay
super nice refurbishment of the hotel, I liked all the decoration, felt welcoming and comfortable. Staff always nice, good restaurant and nice breakfast although this last one is slightly expensive.
Nans
Verified Hotels.com guest review
8/10 Very Good
May 20, 2015
Stephane
Verified Hotels.com guest review
8/10 Very Good
May 15, 2015
convenient and Pleasant
Breakfast was fabulous and staff very helpful.
Mary Patricia
Verified Hotels.com guest review
8/10 Very Good
Feb 22, 2015
Good hotel - excellent food
Was there for 4 nights on business. Chose this hotel as it was closest to my client's office, and to avoid long taxi journeys from central Lyon. (the traffic in Lyon is notorious during rush hour)
The evening meals in the restaurant is absolutely top-notch (and indeed my taxi driver told me it was one of the best places to eat in Lyon) - although I did find one of the older waiters a bit rude. A smile would have resulted in a generous tip, instead I didn't leave anything.
Breakfast is also good, and a good selection of things to choose from.
The rooms are small and the bedroom was a little tired - but the bathroom was modern and seemed recently done (room 221).
Overall - I would stay here again.
Be aware - the taxis from the airport are expensive (90 euros at night, and 70 euros in the day). If you are here a few days and money is tight - it is probably cheaper to hire a rental car.
Ross
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2014
Easy to find, Easy to Park and excelent food
I arrived late after a horrendous drive from Lyon Airport in the worst weather ever!
However, I was greeted is a friendly manor and most professionally, I was in my room within 3 minutes. Showered and relaxing in the restaurant within 30. Food was good, price fair. Will I stop there again? Definitely!
Michael
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2014
nice for business trip only
The restaurant had very limited choices and the staff there was not friendly at all. The rest of the people in the hotel were very professional and nice
George
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2013
ideal location for business trip
comfortable and friendly customer service
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Sep 5, 2013
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2013
Great hotel stop over
The hotel was quite quiet when we stayed, so the car parking was easy. The staff were very helpful getting foam pillows etc. The rooms are on the small side, but the bed is large and comfortable and their was a separate wardrobe area and bath which was great. The breakfast / minbar was very much hotel prices so we skipped this and dinner was not available on the night we stayed, but there is plenty located nearby so was not an issue.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2013
Easter visit to Charbonnieres
We went to visit relatives living in the area and our room had just been refurbished and was spotlessly clean. The staff were very polite and friendly. The only hiccup was that we had to drag our suitcase up 2 flights of stairs as there is no lift.