In the heart of Lyon, Mercure Lyon Charbonnieres offers a tranquil retreat with a garden and sauna. Connect to in-room WiFi, indulge in French cuisine at Cap Ouest restaurant or unwind at the bar. Previous guests appreciate the helpful multilingual staff.
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260
What's nearby
Casino Le Lyon Vert - 4 min drive
EM Lyon Business School - 9 min drive
Bellecour Square - 13 min drive
Hôtel de Ville de Lyon - 15 min drive
Place des Terreaux - 15 min drive
Getting around
Saint-Exupery Airport (LYS) - 40 min drive
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 60 min drive
Charbonnieres-les-Bains Les Flacheres Station - 9 min walk
Charbonnières-les-Bains Station - 19 min walk
Le Méridien La Ferrière Station - 24 min walk
Restaurants
Sans Filtre - 6 min drive
McDonald's - 5 min drive
Hôtel le Beaulieu - 17 min walk
Les 3 Brasseurs - 6 min drive
RN Beer - 7 min walk
About this property
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres puts you within a 15-minute drive of Bellecour Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cap Ouest, which serves French cuisine and is open for lunch and dinner. This eco-certified hotel also features a bar/lounge, a sauna, and a terrace.
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Meeting rooms
Computer station
Conference space (1615 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Handrails in stairways
Stair-free path to entrance
7 stairs to reach property
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cap Ouest - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Renovations and closures
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains
Frequently asked questions
Does Mercure Lyon Charbonnieres offer free cancellation for a full refund?
Yes, Mercure Lyon Charbonnieres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Lyon Charbonnieres?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Lyon Charbonnieres?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Lyon Charbonnieres?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Lyon Charbonnieres?
No, this hotel doesn't have a casino, but Casino Le Lyon Vert (4-min drive) and Le Pharaon Casino (17-min drive) are both nearby.
What is there to do at Mercure Lyon Charbonnieres and nearby?
Mercure Lyon Charbonnieres has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Mercure Lyon Charbonnieres?
Yes, Cap Ouest offers French cuisine.
What's the area around Mercure Lyon Charbonnieres like?
Mercure Lyon Charbonnieres is just a short 9-minute walk from Charbonnieres-les-Bains Les Flacheres Station.
Mercure Lyon Charbonnieres Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
Jun 8, 2024
It was dingy and felt old. The people were very nice, but I would not stay there again.
Whitney
Whitney, 1-night trip
10/10 Exceptional
Feb 16, 2025
TB
Parfait
Excellent rapport qualité /prix
SERGE
SERGE, 1-night trip
2/10 Poor
Jan 18, 2025
Verified traveler
1-night trip
10/10 Exceptional
Dec 28, 2024
Jacob
Jacob, 1-night trip
8/10 Very good
Dec 15, 2024
Mathieu
Mathieu, 1-night trip
6/10 Good
Dec 15, 2024
Eric
Eric, 1-night trip
10/10 Exceptional
Nov 12, 2024
Nadège
Nadège, 1-night trip
8/10 Very good
Nov 9, 2024
Luigi
Luigi, 1-night trip
10/10 Exceptional
Sep 17, 2024
Trés bien avec spa fonctionnel.
Jef
Jef, 1-night trip
10/10 Exceptional
Aug 14, 2024
Jean Michel
Jean Michel, 1-night trip
8/10 Very good
Aug 11, 2024
Luis
Luis, 1-night trip
10/10 Exceptional
Jul 27, 2024
👍
Tout était parfait
Genevieve
Genevieve, 1-night trip
8/10 Very good
Jul 25, 2024
Hanna
Hanna, 3-night trip
10/10 Exceptional
May 27, 2024
Emmanuel
Emmanuel, 2-night trip
10/10 Exceptional
Apr 1, 2024
Céline
Céline, 1-night trip
10/10 Exceptional
Feb 21, 2024
Kevin
Kevin, 1-night trip
10/10 Exceptional
Jan 24, 2024
Sylvie
Sylvie, 1-night trip
8/10 Very good
Jan 13, 2024
Séjour agréable que se soit à l accueil au restaurant personnel très gentil chambre très propre
Arrêt sûrement au retour
Genevieve
Genevieve, 1-night trip
10/10 Exceptional
Jan 8, 2024
Personnel très agreable
Bonne literie
Dominique
Dominique, 1-night trip
10/10 Exceptional
Nov 13, 2023
Hôtel moderne et confortable
Marie-Cécile
Marie-Cécile, 1-night trip
10/10 Exceptional
Nov 11, 2023
Éric
Éric, 1-night trip
6/10 Good
Oct 20, 2023
Josiane
Josiane, 2-night trip
10/10 Exceptional
Sep 17, 2023
Perfect hotel
Prima hotel met goede faciliteiten vriendelijk personeel. Mooie kamer.