Protur Biomar Sensatori

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protur Biomar Sensatori

View from property
Exterior
Children's play area - outdoor
LED TV
Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Free breakfast
  • Airport transfer
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 7 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • 15 outdoor tennis courts
  • Health club
For families
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, Balcony (Adult's Only Area)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LED TV
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, Private Pool (Adult's Only Area)

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
De Baladres, 5, Sant Llorenc des Cardassar, Balearic Islands, 07560

What's nearby

  • Playa de Sa Coma - 9 min walk - 0.8 km
  • Cala Millor Beach - 14 min walk - 1.2 km
  • Safari Zoo - 5 min drive - 2.3 km
  • Bona Beach - 8 min drive - 4.3 km
  • Dragon Caves - 13 min drive - 9.2 km

Getting around

  • Palma de Mallorca Airport (PMI) - 73 min drive
  • Manacor Station - 27 min drive
  • Petra Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪The King's Head - ‬4 min walk
  • ‪La Tasca - ‬5 min drive
  • ‪Moments Café - ‬5 min drive
  • ‪Tomeu Caldentey Cuiner - ‬4 min walk
  • ‪Restaurante Es Passeig - ‬1 min walk

About this property

Protur Biomar Sensatori

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Sant Llorenc des Cardassar? This hotel has facilities measuring 10764 square feet (1000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Airport shuttle fee: EUR 90 per vehicle Airport shuttle fee per child: EUR 0 (up to 12 years old) Self parking fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

Hotel size

  • 354 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's club
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Mini golf
  • Mountain biking
  • Horse riding/rentals
  • Scuba diving
  • Hot springs
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • Golf driving range on site
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 15 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Asian - This restaurant specializes in Asian cuisine.
Azafran - This restaurant specializes in Mediterranean cuisine. Open daily.
La Toscana - This restaurant specializes in Italian cuisine. Open daily.
Grill - This restaurant specializes in Mediterranean cuisine. Open daily.
Altair - Onsite buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between October 31 and April 1.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Biomar
Biomar Gran
Biomar Gran Hotel
Biomar Hotel
Protur Biomar
Protur Biomar Gran
Protur Biomar Gran Hotel
Protur Biomar Gran Hotel Sant Llorenc des Cardassar
Protur Biomar Gran Sant Llorenc des Cardassar
Protur Biomar Hotel

Frequently asked questions

Is Protur Biomar Sensatori currently open?
The property is closed between October 31 and April 1.
Does Protur Biomar Sensatori offer free cancellation for a full refund?
Yes, Protur Biomar Sensatori does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protur Biomar Sensatori?
Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Protur Biomar Sensatori?
Sorry, pets aren't allowed.
Is parking offered on site at Protur Biomar Sensatori?
Yes, there's free self parking.
Is airport shuttle service offered by Protur Biomar Sensatori?
Yes, an airport shuttle is available. The charge is EUR 90 per vehicle.
What are the check-in and check-out times at Protur Biomar Sensatori?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Protur Biomar Sensatori and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Protur Biomar Sensatori also has 2 poolside bars, 6 bars, and a nightclub, as well as hot springs, a sauna, and a steam room.
Are there restaurants at or near Protur Biomar Sensatori?
Yes, there are 7 onsite restaurants, featuring Asian cuisine.
Does Protur Biomar Sensatori have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Protur Biomar Sensatori like?
Protur Biomar Sensatori is a short 9-minute walk from Playa de Sa Coma and 14 minutes' walk from Cala Millor Beach.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The stay was just perfect. We got the room with the private pool. (Junior swim up I think it was called) absolutely amazing! Perfect views. Staff are helpful polite and just great. Two members of staff really made our stay perfect. Tomas
Marika, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

A good, quiet and well-equiped hotel
The hotel and it's cleanliness and facilities were better than average and satisfactory. Service and staff were spot on although there was a few challenges with their English conversational skills. The main drawbacks were a very unstable internet connection and unavailability of spa services. The gym area also needs attention.
Pedram, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Super five star hotel
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
Karen, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very chilled out and relaxing stay, staff are super friendly, the food is really tasty and the hydro therapy pool is the stuff of dreams !!!!
Maria, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Elaine, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
Emma, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Good resort but not 5-star service.
Overall we enjoyed our stay but we expected more from a 5-star resort. The front desk staff was very friendly, breakfast was very good, dinner was fair - one night was very good, the other nights the food was average. Service at dinner could have been better. For example, one night we ordered a bottle of wine and a bottle of water and the wine was delivered to the table but not opened. Once I found a waiter, I asked if he could open the bottle and he responded, "Just a minute" and he stood there entering something on his tablet. Eventually he sent someone over to open the wine which was unnecessary as i could see he was carrying an opener. We stayed in the 4th floor with the semi private pool and the first day there was a dead bird in there. We arrived on a Friday but the pool wasn't cleaned until Monday (the bird was removed immediately when we contacted the front desk). There were many bugs and a dead lizard in the overflow area. Not ideal. The mini fridge in the room took more than a day to cool items off because it was initially on the lowest setting. The room was spacious, the beds were awesome, and there was plenty of room. The furniture was uncomfortable though and we had small ants on the counter by the TV and the coffee maker. Very odd as there was no food up there. The hotel had free bikes which were nice and the spa area was nice. One day we received fresh fruit in our room which was a nice touch. Overall, good experience but room for improvement.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible Hotel with amazing staff!
By far, the best hotel we have ever stayed in. Where to begin! The pools were both huge and very clean, with plenty of sun loungers and 4-poster sun beds available. The breakfast was incredible, such a huge variety of great quality and fresh food. The lunch available at the Terrace Restaurant was delicious and the swim-up bar offered very 'generous' servings. The cleanliness was incredible, with the cleaning staff doing a fantastic job to keep such a large hotel incredibly clean as well as the sun loungers being disinfected after each use. At night time, the piano bar had live music and plenty of outdoor seating to enjoy the warm evenings. The location was fantastic! We travelled to around 10 beaches on the island, but our favourite was still the beach nearest to us, with large stretches of sandy beach, plenty of restaurants and very calm water. However, above everything else mentioned in this review, we would really love to thank the staff. Every morning we were greeted with a smile and chat from the friendly staff working at breakfast time. The breakfast area remained open despite my partner and I running late regularly. They even bought me coffee after the machines had been turned off and breakfast had technically ended! During lunch we would speak in Spanish and they would help us to learn the correct pronunciations and words. One of the hardest parts of leaving this hotel was leaving the staff who we befriended. Overall, a fantastic hotel with amazing and friendly staff.
Richard, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely holiday
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
Helen, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 14-night trip
Verified Expedia guest review

8/10 Very Good

Silvie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The amenities and facilities were superb. The room was also a wonderful size with a reception area and could comfortably fit a small family. Do not forget to check out the spa facilities, we waited until the end of our trip and wish we had sooner, there are so many spa treatments and options that are available. Be sure to visit on your first day at the hotel.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

The Overall stay was Amazing. The Breakfast and Dinner Buffet was Top Notch and worth every penny. The pool was great for my daughter. The Junior Suite was spacious and quiet despite being very close to the family pool. The Terrace Grill was Awful and the hotel should seriously fire anyone connected to the quality of food. It was poor at best. The toilet seat in the room was partially disconnected and the AC in front room didn't work well. The AC in the bedroom worked so well, we didn't notice until the 5th day. These issues actually weren't reported because they seem so minor because everything else was so great. The Staff were always very friendly and accommodating despite the check in error with Expedia. If they improve the quality of food in the Terrace Grill, this hotel will truly be a 5 Star Hotel.
4-night family trip
Verified Expedia guest review

8/10 Very Good

Good family rooms
Lovely pool and big family rooms (we had a suite on the 3rd floor with 2 balconies). A bit of a mix up on check in we had to change rooms but otherwise it’s been a good experience. Breakfast is good with lots of choice, room service a bit underwhelming. Near a very nice beach
Nicholas, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Doesn’t really compare to other 5* hotels. Pros - Good, but not exception food, that varied in quality. Main buffet was nice. Terrace bar was terrible. Nice, helpful staff. Variety of solid live music every night. Cons - Facilities and rooms are tired looking. Floor and shower in room was broken. Kids pool is very basic and boring. Kids club is one small hit with some painting materials, only open for a few hours in the morning and afternoon.
3-night family trip
Verified Expedia guest review

8/10 Very Good

Very nice stay
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel! Staff very friendly and really enjoyed our stay.
9-night romance trip
Verified Expedia guest review

8/10 Very Good

After a disastrous booking in another hotel we found protur biomar which was a nice hotel. We got a free upgrade on our room which was an added bonus. Me and my partner enjoyed our 6nights here.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

CHERIE, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super family-friendly with great staff
The hotel has the nicest staff I‘ve ever encountered, everyone was just really great during our 7-day stay. It’s a very family-friendly hotel with lots of amenities for kids. The half board was really nice, with great breakfast and dinner buffets. The rooms are pretty and modern and the hotel has several very nice inside and outside pools. We very much enjoyed our stay. The only downside was the location of the hotel. Sa Coma and the surrounding villages are super touristy and not really authentic and also it’s pretty far away from everything else on the island.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were really impressed with the facilities within the hotel, the cleanliness and the staff. Everyone was very friendly and extremely helpful. After a long journey and clearly being tired, we were offered a welcome drink in reception. The spa was a welcome treat. Unfortunately only the buffet was open whilst we were there so we didn’t get to sample the restaurants. It would have been helpful to have been told this beforehand. The evening buffet, which we used on the first night, was, we felt, overpriced and the food was average. We did, however, find the breakfast buffet very good.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem
This hotel was quite nice. My wife and I went and enjoyed the pool areas and the rooms were large and clean! The facilities had a myriad of activities. We had friends who stayed in a nearby villa and they all came over to hang out! My only criticism is the buffet dinner was average but the buffet breakfast was excellent.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable 5 star hotel with good amenities
This is our second stay at this hotel. The rooms are very comfortable and the cleanliness in the whole hotel is second to none. The staff are well trained and would never walk by without greeting you. Both times we’ve chosen half board - the buffet selection is excellent and you can opt to dine in one of their nearby affiliated restaurants (extra charge). Locally there isn’t a great choice of local restaurants for dinner (Burger King and some themed restaurants). The Protur group has quite a few hotels to suit most tastes in this resort- the Biomar Grand seems to be the most upmarket one with its five stars. Included in your stay is one spa circuit per day. There is an adults only pool and a family pool. Within the whole site are various sports activities (some are free) such as mini golf, golf driving range, a water park, a small safari park & tennis. The nearby beach is sandy with chairs and umbrellas to rent and has a pleasant promenade. Bike hire and boat trips are available.
Karen, 7-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good facilities. Good food. Easy accesibility the beach. Good number of activities in the evening. Family friendly.
5-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The rooms are pretty and modern and the hotel has several very nice inside and outside pools."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM