Protur Biomar Sensatori

5.0 star property

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Photo gallery for Protur Biomar Sensatori

View from property
Sports facility
Junior Suite (Premium) | Premium bedding, down comforters, minibar, in-room safe
Exterior
Lobby
Rejuvenate in 2022's newly refurbished Protur Biomar Sensatori - All Inclusive, a luxury family-friendly hotel. Pamper yourself at the spa with massages, body treatments and facials or enjoy recreational activities like hot springs and golf courses. With free breakfast, complimentary wireless Internet access, a business center and express check-in you will feel right at home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 7 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • 15 outdoor tennis courts
  • Health club

For families (6)

  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, Balcony (Adult's Only Area)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LED TV
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, Private Pool (Adult's Only Area)

Highlights

Furnished balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
De Baladres, 5, Sant Llorenc des Cardassar, Balearic Islands, 07560

What's nearby

  • Playa de Sa Coma - 9 min walk
  • Punta de N'Amer - 12 min walk
  • Cala Millor Beach - 15 min walk
  • Safari Zoo - 5 min drive
  • Dragon Caves - 13 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 73 min drive
  • Manacor Station - 27 min drive
  • Petra Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪The King's Head - ‬4 min walk
  • ‪La Tasca - ‬5 min drive
  • ‪Moments Café - ‬5 min drive
  • ‪Tomeu Caldentey Cuiner - ‬4 min walk
  • ‪Restaurante Es Passeig - ‬1 min walk

About this property

Protur Biomar Sensatori

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Sant Llorenc des Cardassar? This hotel has facilities measuring 10764 square feet (1000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Airport shuttle fee: EUR 90 per vehicle Airport shuttle fee per child: EUR 0 (up to 12 years old) Self parking fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 354 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's club
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Mini golf
  • Mountain biking
  • Horse riding/rentals
  • Scuba diving
  • Hot springs
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • Golf driving range on site
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 15 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Asian - This restaurant specializes in Asian cuisine.
Azafran - This restaurant specializes in Mediterranean cuisine. Open daily.
La Toscana - This restaurant specializes in Italian cuisine. Open daily.
Grill - This restaurant specializes in Mediterranean cuisine. Open daily.
Altair - Onsite buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between October 31 and April 1.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Biomar
Biomar Gran
Biomar Gran Hotel
Biomar Hotel
Protur Biomar
Protur Biomar Gran
Protur Biomar Gran Hotel
Protur Biomar Gran Hotel Sant Llorenc des Cardassar
Protur Biomar Gran Sant Llorenc des Cardassar
Protur Biomar Hotel

Frequently asked questions

Is Protur Biomar Sensatori currently open?

The property is closed between October 31 and April 1.

Does Protur Biomar Sensatori offer free cancellation for a full refund?

Yes, Protur Biomar Sensatori does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protur Biomar Sensatori?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Protur Biomar Sensatori?

Sorry, pets aren't allowed.

Is parking offered on site at Protur Biomar Sensatori?

Yes, there's free self parking.

Is airport shuttle service offered by Protur Biomar Sensatori?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle.

What are the check-in and check-out times at Protur Biomar Sensatori?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in is available.

What is there to do at Protur Biomar Sensatori and nearby?

Have fun with onsite activities like horseback riding, mountain biking, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Protur Biomar Sensatori also has 2 poolside bars, 6 bars, and a nightclub, as well as hot springs, a sauna, and a steam room.

Are there restaurants at or near Protur Biomar Sensatori?

Yes, there are 7 onsite restaurants, featuring Asian cuisine.

Does Protur Biomar Sensatori have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Protur Biomar Sensatori like?

Protur Biomar Sensatori is a short 15-minute walk from Cala Millor Beach and 9 minutes' walk from Playa de Sa Coma.

Protur Biomar Sensatori Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The stay was just perfect. We got the room with the private pool. (Junior swim up I think it was called) absolutely amazing! Perfect views. Staff are helpful polite and just great. Two members of staff really made our stay perfect. Tomas
Marika, 7-night trip

8/10 Very good

A good, quiet and well-equiped hotel
The hotel and it's cleanliness and facilities were better than average and satisfactory. Service and staff were spot on although there was a few challenges with their English conversational skills. The main drawbacks were a very unstable internet connection and unavailability of spa services. The gym area also needs attention.
Pedram, 7-night trip

10/10 Exceptional

Einfacj nur toll!
Sensationell freundlicher Service, alles bestens
Andreas, 9-night trip

8/10 Very good

Fin de semana de puente
Gran hotel
Jose Ramon, 2-night trip

8/10 Very good

Dejligt hotel
Dejligt stort hotel med mange muligheder og mange restauranter. Roomservice fungerede næsten upåklageligt. Vi boede på værelse med Swim up pool. Man deler pool med 4 andre lejligheder (vi havde den dog for os). Kunne godt ønske mere privatliv ved egen pool, men der er en lav hæk ud til vejen, så fodgængere kan se ind og der var stor trafik med håndværkere lige foran poolen. Buffeten var virkelig lækker og det sødeste personale! Virkelig stor kagebuffet. Værelset var fint og stort. Sengen var dog MEGET hård og puderne var ikke særligt gode. Vi havde udfordringer med at få tømt badekaret. Ellers var alt rigtig fint. Hotels.com skriver man får gratis parkering, fordi man er guld medlem - men det fortalte de var gratis for alle.
Simone Bech, 2-night trip

10/10 Exceptional

Kathrin, 3-night trip

10/10 Exceptional

Super five star hotel
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
Karen, 12-night trip

10/10 Exceptional

4-night trip

6/10 Good

Mallorca
Frukost och middag var verkligen utmärkt. Mycket att välja på och dessutom mycket bra. Poolområde och SPA helt ok. Dock var vi lite besvikna på rummet som inte levde upp till våra förväntningarna på ett 5-stjärnigt hotell och detta trots att vi blev uppgraderade till en juniorsvit.
2-night trip

10/10 Exceptional

A very chilled out and relaxing stay, staff are super friendly, the food is really tasty and the hydro therapy pool is the stuff of dreams !!!!
Maria, 7-night trip

10/10 Exceptional

Immer wieder ein Vergnügen. Das Personal ist sehr zuvorkommend und insbesondere die Suiten sind sehr geräumig. War sicherlich nicht der letzte erholsame Urlaubsaufenthalt dort.
Meike, 9-night trip

10/10 Exceptional

Elaine, 7-night trip

10/10 Exceptional

Hervorragende exzellente Sterneküche, liebevolle Details bei der Anrichtung der Speisen, toller Spa, Sauna und Wassermassagen im Schwimmbad sehr gepflegte Anlage, persönliche Ansprache des Chefs und Personals, Sauberkeit der Zimmer, toller Geruch der Putzmittel, tolle Athmosphäre im Hotel, Fahrräder zur kostenlosen freien Verfügung
Anne, 9-night trip

10/10 Exceptional

Perfecta estancia. Habitación muy bonita, cómoda y limpia en la primera planta. Tuvimos que pedir almohadas extra y enseguida nos las facilitaron. La comida espectacular. Variedad y calidad realmente de 5 estrellas. Lo único mejorable posiblemente la animación.
Yaiza, 2-night trip

8/10 Very good

Paul, 8-night trip

10/10 Exceptional

We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
Emma, 7-night trip

10/10 Exceptional

A great place with excellent food and service.
A great place with excellent food. The only thing they need to improve is check in. We paid 90 EUR for airport transfer arranged by the hotel. The driver did not show up at the airport until we called the hotel. When we were dropped at the hotel we were just dropped with our bags and had to fend for ourselves. Also there was no luggage service at the hotel. Not a good first impression. After that our say got much better. The food was so good both the breakfast and the evening buffet. All the staff were so nice and helpful.
Bjarne, 7-night trip

8/10 Very good

Good resort but not 5-star service.
Overall we enjoyed our stay but we expected more from a 5-star resort. The front desk staff was very friendly, breakfast was very good, dinner was fair - one night was very good, the other nights the food was average. Service at dinner could have been better. For example, one night we ordered a bottle of wine and a bottle of water and the wine was delivered to the table but not opened. Once I found a waiter, I asked if he could open the bottle and he responded, "Just a minute" and he stood there entering something on his tablet. Eventually he sent someone over to open the wine which was unnecessary as i could see he was carrying an opener. We stayed in the 4th floor with the semi private pool and the first day there was a dead bird in there. We arrived on a Friday but the pool wasn't cleaned until Monday (the bird was removed immediately when we contacted the front desk). There were many bugs and a dead lizard in the overflow area. Not ideal. The mini fridge in the room took more than a day to cool items off because it was initially on the lowest setting. The room was spacious, the beds were awesome, and there was plenty of room. The furniture was uncomfortable though and we had small ants on the counter by the TV and the coffee maker. Very odd as there was no food up there. The hotel had free bikes which were nice and the spa area was nice. One day we received fresh fruit in our room which was a nice touch. Overall, good experience but room for improvement.
3-night trip

8/10 Very good

Personal de recepcion
Juana Maria, 1-night trip

10/10 Exceptional

Incredible Hotel with amazing staff!
By far, the best hotel we have ever stayed in. Where to begin! The pools were both huge and very clean, with plenty of sun loungers and 4-poster sun beds available. The breakfast was incredible, such a huge variety of great quality and fresh food. The lunch available at the Terrace Restaurant was delicious and the swim-up bar offered very 'generous' servings. The cleanliness was incredible, with the cleaning staff doing a fantastic job to keep such a large hotel incredibly clean as well as the sun loungers being disinfected after each use. At night time, the piano bar had live music and plenty of outdoor seating to enjoy the warm evenings. The location was fantastic! We travelled to around 10 beaches on the island, but our favourite was still the beach nearest to us, with large stretches of sandy beach, plenty of restaurants and very calm water. However, above everything else mentioned in this review, we would really love to thank the staff. Every morning we were greeted with a smile and chat from the friendly staff working at breakfast time. The breakfast area remained open despite my partner and I running late regularly. They even bought me coffee after the machines had been turned off and breakfast had technically ended! During lunch we would speak in Spanish and they would help us to learn the correct pronunciations and words. One of the hardest parts of leaving this hotel was leaving the staff who we befriended. Overall, a fantastic hotel with amazing and friendly staff.
Richard, 15-night trip

10/10 Exceptional

Pilar, 1-night trip

10/10 Exceptional

Lovely holiday
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
Helen, 5-night trip

10/10 Exceptional

Séjour au top 👌
Séjour dans cette hôtel excellent, la suite que nous avons prise été propre , le restaurant au top. Séjour idéal pour une famille avec enfnats . Plein d activité sur place.
9-night trip

8/10 Very good

Hotellet är bra, fantastiska rum. Vi hade ett med Swim out vilket var trevligt. Mycket bra med en vuxenpool lugnt och skönt. Det som är mindre trevligt är att i resturangen (vi hade halvpension) maten är fantasiskt god och utbudet är bra MEN det vore trevligt att som vuxen någon gång kunna slippa när man äter - barn som ammas, barn som skriker,barn som gråter och barn "som kan själv" dvs tar mat tappar tallriken, springer i restaurangen och där föräldrar har ingen styrsel på dem. Vi var ett sällskap på 5 personer alla vuxna och vi var rätt trötta på att hela tiden hålla koll runt fötterna när man hämtade mat. Samt att vore trevligt att kunna sitta ner och prata i lugn och ro utan barn runt omkring. En separat vuxendel och barndel i restaurangen vore toppen. Men annars är det ett toppenställe.
Caroline, 4-night trip

10/10 Exceptional

Gisele Cristina, 1-night trip

General property information

Travelers Say
"The rooms are pretty and modern and the hotel has several very nice inside and outside pools."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM