It’s a beautiful hotel and in a great location. However, the staff needs to work on customer service. The patio closed down early for a private event and the hotel bar was not ready to serve customers who were not a part of that event. They were rude and impatient, like we were in their way. Our room must’ve had paper thin walls because in the morning we heard room service knock on the door next-door and we could totally hear the conversation go on between the staff and the guest. And after the staff left, we could hear the guest open up the metal covering of his breakfast and hear his hotel phone messages! We decided to have breakfast in the hotel at the restaurant thinking we would save time before we hit the road. That was not a good decision. At first, we were greeted nicely by the waitress who was obviously training another waitress. Our table was clearly not cleaned from the last person. The service was super slow. Our order was mixed up. We almost wanted to just get up and refill our coffee for ourselves in the lobby, but then guests came in and said that coffee was all out. We almost got up and left, but once the food arrived, it was delicious. A nice shout out to the young valet worker who retrieved our car after (wish we caught his name!)-Your cheerfulness and helpful attitude were greatly appreciated! Keep up the great work, Overall, our stay was disappointing, because we thought the hotel was going to be so much more.