TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450
What's nearby
1Borneo Hypermall - 4 min walk
University of Malaysia Sabah - 3 min drive
Borneo Marine Research Institute - 9 min drive
Hospital Wanita Dan Kanak-Kanak Sabah - 10 min drive
Suria Sabah Shopping Mall - 12 min drive
Getting around
Kota Kinabalu Intl. Airport (BKI) - 32 min drive
Tanjung Aru Station - 24 min drive
Kinarut Station - 29 min drive
Putatan Station - 33 min drive
Restaurants
McDonald's - 4 min walk
Sufian Cafe - 4 min walk
Seoul Garden - 5 min walk
Sabah Korea Restaurant - 4 min walk
Mia Boat Noodle - 4 min walk
About this property
The Klagan Regency
Take in the views from the rooftop terrace when you stay at The Klagan Regency. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English, Malay
At a glance
Hotel size
269 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 4 AM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Shopping
Pool table
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Partially open bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for MYR 120.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu
Frequently asked questions
Does The Klagan Regency offer free cancellation for a full refund?
Yes, The Klagan Regency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Klagan Regency?
Yes, there's an outdoor pool.
Are pets allowed at The Klagan Regency?
Sorry, pets aren't allowed.
Is parking offered on site at The Klagan Regency?
Sorry, there's no onsite parking at The Klagan Regency.
What are the check-in and check-out times at The Klagan Regency?
Check-in start time: 3 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-out is available.
What is there to do at The Klagan Regency and nearby?
The Klagan Regency has an outdoor pool.
Are there restaurants at or near The Klagan Regency?
Yes, there's an onsite restaurant.
What's the area around The Klagan Regency like?
The Klagan Regency is located a short 4-minute walk from 1Borneo Hypermall.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 6, 2020
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Manivannan
Manivannan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2020
the best place for holiday, good service
Rafiee
Rafiee, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2020
Sew
Sew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2020
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2020
Mohd Hanafi
Mohd Hanafi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 15, 2020
Awesome nice place to stay with famili
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2020
best stay in sabah
Verified traveler
4-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 28, 2020
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Aimi
Aimi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 16, 2020
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Jan 16, 2020
Verified traveler
5-night trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 31, 2019
Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2019
Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2019
the best hotel
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 20, 2019
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Dec 17, 2019
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2019
Parking problemmmmm
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2019
Mohd Alfikri
Mohd Alfikri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2019
staff is very nice
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 3, 2019
Like : Comfort, easy acces, friendly and helpfull staff
Dislike: parking
KlaganGuest
KlaganGuest, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2019
Good. Excellent
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 1, 2019
4 free parking slot
Everything is good except for parking space. You'll need to pay RM6 for 5 hours and RM2 for next every hour. 10am-10pm
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2019
Zul Hikmi
Zul Hikmi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2019
Breakfast is delicious n much more .bath room i like