We laid out around £450 for a ‘signature suite’ with friends who had the same room above us. Same rates as the Dakota and Lowry are charging for the night. I have never had such an appalling sleep in years. The windows keep absolutely none of the noise out (these rooms face the front street) and we were kept up all night with the noise of shouting, screaming, car horns, traffic and revving of engines.
The staff at the hotel were lovely (reception, bar) but the sleep experience let it down completely. Room was an odd configuration and unimpressive.
Didn’t offer a room service breakfast options. Kept trying to upsell a ‘late’ checkout (12pm!) ahead of my stay. All-in-all really disappointing. Also, our friends preordered a ‘breakfast hamper/tray’ but when they enquired about it this morning were told “oh, somebody should have said we’re not doing these today”. Really? They went to an excellent cafe just 1 mins walk instead.
No bluetooth speaker in room (as advertised). TV brightness was set so low (cost/energy saving mode) it was impossible to view the TV against the bright windows (settings were locked). No sugar with tea/coffee facilities.
Save yourself the money, eye bags and frustration and book elsewhere. We couldn't wait to leave and went to the Lowry for a gorgeous breakfast where we were also able to charge the car.