Holiday Inn Express Hotel & Suites Tulsa-Catoosa East I-44, Tulsa

Had lots of issues getting a room that was safety and health compliant. When I called Hotels.com to get a resolution, they only would tell me over and over that the system was down and to call back in 4 hours, it was already late and that would have been at 1:00 a.m. Tried to call Hotels.com numerous times over the next few days and the only resolution they gave me was a voucher,(which we won't use because we will never do business with Hotels.com again) We didn't even stay the second night, and I couldn't get a refund for the night we did not stay! Worst experience ever- Hotels.com you have lost a customer for life!

I was disappointed in my stay at this hotel. I was in town for a soccer tournament and based on the reviews, thought this would be a nice basic hotel. The service was overall good. However, my room had multiple problems including an A/C unit that didn't work well, pealing wall paper in the bathroom and main room and torn carpet. I didn't have any coffee cups in order to use the Keurig. In additional, in the morning I moved a jacket off the bed, and saw a small tick crawling across the sheets. The breakfast was decent and the check-in and check-out process was quick and efficient. I just think this hotel needs to do some updates to stay up with the new hotels that are being built in the area.

Really could use room updates

We stop by here on our way back from Wi to Tx. Good location, always nice and clean and close to the Hard Rock Casino.

Actually could not stay they were having problems with water leaking and they shut down the hotel. Stayed next door at the Comfort Inn which was great.