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Hotel de lujo en Macao con acceso a un centro comercial y 1 piscinas al aire libre
lindo hotel, excelente atencion y la habitación impecable.
dic. 3, 2016
Staff supremely unwelcoming to non-asian guests. Treated as 3rd class citizens despite…
ene. 16, 2020
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante, y las superficies que más se usan se limpian con desinfectante entre las estadías.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; y se ofrece desinfectante para manos a los huéspedes.
Es posible hacer el check-out sin contacto.
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
Need upgrade. Service was excellent, however facilities requires renewal. My first time stay was excellent 6 years ago.
TK, Viaje de 3 noches, abr. 4, 2019
Comentario auténtico de un huésped de Expedia
The service here was unmatched. Extremely attentive and wonderful. Beautiful property as well with good views.
Gaby, Viaje familiar de 1 noche, mar. 31, 2019
Comentario auténtico de un huésped de Expedia
First thing checking in, I register about 1130 they told me rooms be ready about 1500. Got there after 1600 they only have one room and 2nd be ready in hour. After asking 3 more time they said they will bring up the 2nd room key to us. Nothing happen until 1820 I had go to front desk for the 4th time. Then we you ask the staff for information 4 out of 5 tell you wrong information! And last manners, they really need to learn! The only great experience I had was the SPA at Encor, 1st class service.
Viaje familiar de 1 noche, ene. 28, 2019
Comentario auténtico de un huésped de Expedia
What a fantastic hotel we have been to many great hotels in the world but this is the tops Shame we must leave truly Brian and Judith Gordon
Viaje de 1 noche, ene. 13, 2019
Comentario auténtico de un huésped de Expedia
I didn't like the fact they didn't have my favorite table game despite having read they had the game. They should have a CRAPS table game at the properties, Palace and Macau
Troy, Viaje de 2 noches, dic. 25, 2018
Comentario auténtico de un huésped de Expedia
Amazing hotel with five star service!
Mona, Viaje en pareja de 2 noches, oct. 29, 2018
Comentario auténtico de un huésped de Hotels.com
Nice overnight stay
Viaje familiar de 1 noche, oct. 9, 2018
Comentario auténtico de un huésped de Hotels.com
This is one of those hotels where you happily dream about moving into and becoming a permanent resident. Upon check-in, we knew we were in the right hotel. Our check-in attendant, Ran, was very sweet and professional making sure we felt welcome. The turn-down service was the extra attention which helped make our experience stand out. The room was exactly what we had hoped for and the in-room food service performed how elite hospitality should. So glad to have tried the spa as well where staff are very attentive to your needs. I would definitely stay here again and will recommend to all I know that visit Macau. OsborneAdventures.com
Viaje en pareja de 2 noches, jun. 3, 2018
Comentario auténtico de un huésped de Hotels.com
The shuttle is just their regular inter-property shuttle. It takes 50 minutes to get to the airport. The non-English (why place one of your few non-speakers here?) troll-ette confused the issue by making it seem like the shuttle would not leave for 50 min. when I got the concierge involved, he said they would stop at airport first. They didn't. Plus the troll-ette was made wise remarks to the driver about me. didn't need to know Chinese to get it. amazing how many places drop the ball right at the finish line. Otherwise would have been my first 5 star review.
Viaje de 2 noches, abr. 7, 2018
Comentario auténtico de un huésped de Expedia
the 1st impression the staff, excelent service and atention, they give an up grade, the suite was better than spected, room service delicius, and the most important price per value. highly recomended. one of the best hotels i stayed.
bobbyherns, Viaje de 2 noches, oct. 13, 2017
Comentario auténtico de un huésped de Expedia