Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Escape to a peaceful riverside haven where warm hospitality meets modern comfort. Unwind on the garden patio or plan your day over breakfast.

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Lobby
Exterior
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $73
includes taxes & fees
$61 per night
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
The Bridge, Maidenhead, England, SL6 8DW

What's nearby

  • Thames Path - 1 min walk
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 6 min walk
  • Cliveden House - 6 min drive
  • Windsor Castle - 10 min drive
  • LEGOLAND® Windsor - 11 min drive

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Farnborough (FAB) - 56 min drive
  • Luton Airport (LTN) - 63 min drive
  • Maidenhead Furze Platt Station - 3 min drive
  • Taplow Station - 19 min walk
  • Maidenhead Station - 21 min walk

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

When you stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western, you'll be within a 10-minute drive of Thames River and Cliveden House. For a bite to eat, guests can check out The Blue River Cafe, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 8.00 for children

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Are pets allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Thames Riviera Hotel, Sure Hotel Collection by Best Western and nearby?

Thames Riviera Hotel, Sure Hotel Collection by Best Western has a picnic area and a garden.

Are there restaurants at or near Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yes, The Blue River Cafe offers Modern European cuisine.

What's the area around Thames Riviera Hotel, Sure Hotel Collection by Best Western like?

Thames Riviera Hotel, Sure Hotel Collection by Best Western is a short 1-minute walk from Thames River and 6 minutes' walk from Maidenhead Railway Bridge (Maidenhead Viaduct).

Reviews

7.2

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely stay
Olivia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely staff
Staff were lovely and helpful. I enjoyed my stay, it was clean. The bathroom was very cold so I turn the heating up & left the door open to heat up.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Estefanía, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

One Night Stay
I can not find anything wrong with the property. The only thing is that there is no bed side switch for a light. An small issue if your like me and read in bed, and having to get up to turn lights off. Heater is very complicated to use and set.
charlesj, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Shower had pubes from the previous guest. Wasn’t clean at all.
M, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jason, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing Stay with Basic Comforts Lacking
The room and bed were comfortable, but I was unable to get more than lukewarm water from the tap or shower throughout my stay. Although I reported this issue to reception, nothing was done to address it. I stayed for three nights in total (paid for by my company), and not having a proper shower for the entire duration was extremely disappointing. Other members of our group experienced issues with uncomfortable mattresses and noise, which seems to be hit or miss, with little evidence of proper maintenance. Breakfast was mediocre at best—barely warm and with very limited options. This place might be suitable for a one-night stay if you're not too concerned about bed quality or a decent breakfast, but I wouldn’t recommend it for anything more than that.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Share a room with a stranger?
My check in was ok but my colleague’s was not - got given a key to ‘his’ room on check in, only to enter the room and find a woman already in there! Shocking and very concerning for the rest of our stay, especially as there seems to be no inside lock on the doors. Also no heating - it’s 2am and I can’t sleep because it’s freezing. Other minor (ish) niggles -no safe in the room and no shelf in the shower
Helena, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Kirsty, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Dalton, 8-night trip
Verified Hotels.com guest review

6/10 Good

Avarage hotel. Possibly nice in the summer as the location on the river is very good
Keith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room was nice and smart, but unfortunately had cobwebs in several parts and my bed was broken on arrival on one side - otherwise was lovely, just a shame about the bed
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Ryan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel has a strange heating system which is a aircon/heat unit in the bedrooms. On arrival we wanted to turn heat up in our room but the control panel was in German. One of the staff sorted this out for us, they apparently have a lot of Germans staying. The aircon/heat unit was positioned near the bed, so although we had hot air coming out there was a draft blowing all over the bed. If you suffer from arthritis the draft is guaranteed to aggravate your condition. One small tube of shower gel for two people to shower, not enough. Tea /coffee making facilities in the room but only two sachets milk, not enough unless you drink really strong tea, the packets of biscuits was nice gesture. Apparently you can ask for more shower gel, milk etc but you shouldn’t have to there should be enough. The bed was very comfortable and a nice spacious bathroom. They have a bar but the decor is very 70s dark and lacking atmosphere. Breakfast was not good soggy cold scrambled eggs, cold bacon. They seem to have a thing about doors being open all the time. The door by our room was open in order to take dirty laundry out when we arrived and first thing in the morning as we went to breakfast. Also the bar restaurant area had both doors wide open in November. Free on site car parking was a bonus. It’s about a 20 minute walk into town although there is a Restaurant, pub and takeaway a bit nearer. I would not stay at this hotel again.
Jackie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We stayed in room 410 and it was great, the decor was lovely, the bathroom clean and modern, and the shower amazing.
Annette, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carl, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel staff were friendly. The room was clean and comfortable. A/c worked good. Breakfast was good. Currently 12.50. The only downside was the hotel has no lift. I would stay there again.
Daniel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jessica, 1-night trip
Verified Expedia guest review

6/10 Good

Mandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

very good
Mark, 5-night trip
Verified Expedia guest review

6/10 Good

The room had a single bed, very small room and the menu in the restauruant was vey basic unhealthy, no steak on the menu I can't eat potatoes or chips no salad on the menu to swap out the potato elements very disapointing.
Paul, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

My worst experience @ hotel.com about this hotel. There was no electricity when I awake in the morning. Floor was wet !
Sibghat, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good stay right next to river! Taplow prime location. Good restaurant food and wide area for comfortable and relaxed dining or working.
Elsie, 1-night trip
Verified Expedia guest review