10/10 Exceptional
Dec 27, 2024
Great location but room for improvement!
The hotel is in a convenient location, just a 5-minute walk to the train station, which was a big plus. There are also mini-markets nearby, making it easy to pick up essentials. However, the area around the hotel could use some improvement, as the sidewalks were littered with beer bottles and clothes. Despite this, I never felt unsafe walking to the hotel.
My main concern was an incident where some local guests made xenophobic and threatening comments. Unfortunately, the hotel staff stood by as silent spectators during this encounter, which was disappointing. While I understand the hotel is not responsible for the behavior of guests in the area, I would have appreciated more proactive support from the staff to ensure guest safety.
Overall, the hotel itself is great, and the location is convenient, but addressing these issues could make for a much better experience for future guests.
Verified traveler
4-night trip
Verified Hotels.com guest review