Continental, Sorrento

De maravilla todo de 10 y mucha amabilidad y el restaurante de la terraza excelente Gracias por todo

Más que genial todo 10 puntos no encuentro de que quejarme me encantó lo recomiendo

todo muy bueno

The staff was very friendly on arrival, especially Franco, but I was disappointed in the fact that they only took euros for tours and cab, and they would only exchange cash for cash. I was counting on using my credit card. I was running out of money. Also, when we went to pay the last day, Gino said we owed 125 in tax. I think he meant that for the taxi, and I was told, and had copied the statement, that 18 was all we would owe on top of the room rate. Gino said it was tourist tax. I was so upset that I called you guys, and so I will see a $10 charge on my AT&T phone bill. You cleared everything up, but the misunderstanding cost me some stress and money. It would be helpful in the future if this could be paid ahead of time, or at least communicated to the front desk. It may have been that Gino heard me say tax, and thought I said taxi. I repeated myself a couple times. Other than that, great location, beautiful and comfortable accommodations and breakfast. So glad to have a room with a lot of light, as most of our rooms in Italy were very dark. And there were enough extra plugs to charge things. We were offered a 15 minute massage, but they could not fit us in, as we were touring during the day. All they said they had was in the morning. We even went down in person one afternoon, and there were 4 girls standing around, yet no time for 15 minutes! Giovanni, our bartender, was great, and the shuttle from train made us feel taken care of.

Great location. Room w little balcony. Bed pretty hard. Hairdryer ancient. We liked it and would go back. They did upgrade us - we didn’t even ask.