In the heart of Auckland, The Grand by SkyCity offers an unparalleled luxury experience. Unwind with a hot stone massage at East Day Spa, enjoy a meal at one of 11 on-site restaurants, and take advantage of the indoor pool and gym. With dry cleaning services and concierge services available, this hotel’s attentive staff has left a lasting impression on previous guests.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Bar
Casino
Spa
Connecting rooms available
Parking available
Main amenities
Casino
11 restaurants and 4 bars/lounges
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Massage/treatment rooms
For families
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
The current price is $168
$168
includes taxes & fees
$146 per night
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Grand King Room
Grand King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
301 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Grand Deluxe Suite
Grand Deluxe Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
603 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Grand Harbour View King Room
Grand Harbour View King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
301 sq ft
Harbor view
Sleeps 3
1 King Bed
View all photos for Grand Accessible King Room
Grand Accessible King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
301 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Grand Deluxe Harbour View King Room
Grand Deluxe Harbour View King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
301 sq ft
Harbor view
Sleeps 3
1 King Bed
View all photos for Grand Deluxe Twin Room
Grand Deluxe Twin Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
301 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Grand Deluxe King Room
Grand Deluxe King Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
301 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Grand Deluxe Harbour View Suite
Grand Deluxe Harbour View Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
603 sq ft
Harbor view
Sleeps 3
1 King Bed
View all photos for Grand Opulence Suite
Grand Opulence Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
1249 sq ft
Harbor view
Sleeps 3
1 King Bed
View all photos for Grand Twin Room
Grand Twin Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
301 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Grand King Room
Grand King Room
Sleeps 2
1 King Bed
View all photos for Grand Deluxe King Room
Grand Deluxe King Room
Sleeps 2
1 King Bed
View all photos for Accessible Grand Room
Accessible Grand Room
Sleeps 2
1 King Bed
View all photos for Grand Deluxe Twin Room
Grand Deluxe Twin Room
Sleeps 3
2 Double Beds
View all photos for Grand King Room With Harbour View
Grand King Room With Harbour View
Sleeps 2
1 King Bed
View all photos for Grand Deluxe King Suite
Grand Deluxe King Suite
Sleeps 2
1 King Bed
View all photos for Grand Deluxe King Room With Harbour View
Grand Deluxe King Room With Harbour View
Sleeps 2
1 King Bed
View all photos for Grand Twin Room
Grand Twin Room
Sleeps 3
2 Double Beds
View all photos for Grand Deluxe Harbour View King Suite
The Grand by SkyCity features a casino and puts you just steps from Sky Tower and SkyCity Casino. You can grab a bite to eat at one of the 11 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a fitness center. Fellow travelers love the comfortable beds and helpful staff. Public transportation is just a short walk: Gaunt Street Tram Stop is 12 minutes and Daldy Street Tram Stop is 15 minutes.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay
At a glance
Hotel size
312 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (NZD 35 per night)
Onsite valet parking (NZD 60 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
11 restaurants
4 bars/lounges
24-hour room service
Traveling with children
Childcare in room (surcharge)
What to do
Golfing nearby
Sailing nearby
Windsurfing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2004
Safe-deposit box at front desk
Fitness center
An indoor pool
Casino
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
65-inch Smart TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hair dryer
Stay connected
Free newspapers
Free WiFi
Phone
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 200.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 45 per person
Credit card charges are subject to an extra charge of 1.8 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 60.0 per day
Parking
Self parking costs NZD 35 per night
Valet parking costs NZD 60 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland
Frequently asked questions
Does The Grand by SkyCity offer free cancellation for a full refund?
Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Grand by SkyCity?
Yes, there's an indoor pool.
Are pets allowed at The Grand by SkyCity?
Sorry, pets aren't allowed.
Is parking offered on site at The Grand by SkyCity?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 60 per night.
What are the check-in and check-out times at The Grand by SkyCity?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Grand by SkyCity?
Yes, there's a casino.
What is there to do at The Grand by SkyCity and nearby?
Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 4 bars and a casino, as well as a sauna and a steam room.
Are there restaurants at or near The Grand by SkyCity?
Yes, there are 11 onsite restaurants.
What's the area around The Grand by SkyCity like?
The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 11 minutes' walk from Auckland Ferry Terminal. The local area is considered walkable as well as being good for shopping.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 11, 2025
Rakesh
Rakesh, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 11, 2025
Troels
Troels, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 10, 2025
Judith
Judith, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 10, 2025
Phillip
Phillip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2025
So-Young
So-Young, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2025
Outstanding, but bring an adapter!
Fantastic valet, and concierge team. Very proactive. Great room.
The only downside was that there are no connections in the rooms for USB ports or British or American plugs and they have no adapters. We were able to go out and buy one fortunately.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 8, 2025
5*? Maybe not.
A lovely harbor view room with space to relax & very comfy bed. However, areas were mot dusted or cleaned in 5 days , the tea bags not replaced neither were the Nespresso pods. The ‘outdoor’ terrace, the only place for fresh sir was also the smokers area making it impossible to enjoy. Lots of eateries around which was great & staff very friendly.
Christine
Christine, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
Feb 6, 2025
We stayed at this hotel 2 nights. The location is good and very near to Sky Tower. However, the second day we went out before 8 o'clock for sightseeing. We returned to the room around 15:30. and found that the room had not been cleaned. We informed the hotel staff three times. We waited more than an hour before someone came to clean it.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2025
It was a fabulous overnight stay at the Grand. We were 3 adults in twin share room and very comfortable.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Feb 5, 2025
Birthday Treat to myself
Usually love stayinv at The Grand, with its great location, parking, and lovely rooms.
However this trip was spoilt by my Birthday morning room service breakfast, not arriving, and upon checkout, no apologies or explanation.
That said The Grand is still my hotel of choice when in Auckland.
Serena
Serena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2025
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2025
Marissa
Marissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Very happy with this hotel
Plus Metita restaurant is in the lobby
marjorie
marjorie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
We had a wonderful stay
Debra
Debra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Nice hotel at center of the city
Very comfortable room. Great view. Close to the Harbor.
Komako
Komako, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Central City comfort
Rowan
Rowan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
Jan
Jan, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 23, 2025
OK - But not the best value.
Front of house were OK. But the checkin was transactional.
I've already provided feedback about the breakfast in my previous survey - however I'd not recommend it for what it costs. And for $45 it doesn't even include a flat white - filter coffee and an average buffet (cold bacon, mashed up baked beans.... omelette which I don't think had been seasoned).
Checkut was good. Pleasant and took my feedback about breakfast well.
My room was apparently an upgrade, but looking directly into other Sky City hotel rooms wasn't appropriate, so it was curtains closed whenever in the room. OK if you don't want natural light.
My room was 'cleaned' on my first day, however there were used towels and wet flannels left in the room and an empty soap bottle in the shower.
Great location for restaurants and entertainment.
Great meal at The Depot (one of their restaurants). Makes me wonder why they can't replicate the same value for their breakfast buffet.
I stay at other hotels in the Auckland CBD, and I'd recommend them over The Grand by Sky City if you're watching your budget and are looking for value for money.
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 22, 2025
Hotel room was OK. Buffet breakfast appalling!
The buffet breakfast for the cost and NO included flat white is appalling!
The hotel needs to understand that the breakfast is nearly the last impression a guest may leave with. I’d not recommend it.
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 22, 2025
Vaughan
Vaughan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 18, 2025
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Was lovely. We were upgraded to a hardbourside room. Clean and modern and lots of room
Deanna
Deanna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Great hotel
Very clean, great location. Everyone was really nice and the rooms were well appointed. Enjoyed ourselves very much.