The Erzurum Hotel features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and snow tubing. Guests have more money for fun in the snow with free perks like WiFi, valet parking, and buffet breakfast daily between 7:00 AM and 11:00 AM. Ski passes are also available. Fellow travelers say great things about the helpful staff.
Languages
English, Turkish
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free secured, uncovered onsite valet parking
Free secured, uncovered onsite extended parking
Free 24-hour offsite parking within 16 ft
Offsite
Free ski shuttle
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
2 restaurants
Coffee/tea in a common area
Free daily reception
Water dispenser
Traveling with children
Baby bath
Outlet covers
What to do
Free ski shuttle
Ski passes
Priority access to ski lifts
Ice skating nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (1507 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Snow sports gear
Facilities
Television in common areas
Communal living room
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchairs available on site
Low-height desk
Low-height bed
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Ski
Free ski shuttle
Ski passes
Priority access to ski lifts
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Slippers
Children's slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Food and drink
Chef
Free bottled water
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number 19420
Also known as
The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum
Frequently asked questions
Does The Erzurum Hotel offer free cancellation for a full refund?
Yes, The Erzurum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Erzurum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Erzurum Hotel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at The Erzurum Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
What is there to do at The Erzurum Hotel and nearby?
Have fun with nearby winter activities like ice skating, downhill skiing, and snowboarding.
Are there restaurants at or near The Erzurum Hotel?
Yes, there are 2 onsite restaurants.
What's the area around The Erzurum Hotel like?
The Erzurum Hotel is in Palandöken, a short 14-minute walk from Forum Erzurum.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 9, 2024
First time staying at this hotel and everything was as described on the hotels.com
Very clean, spacious and nicely decorated room.
Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful.
Definitely will be back again.
Atefeh
Atefeh, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 3, 2024
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Hakan
Hakan, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
One of two elevators is not working and you must waiting 20 min.((
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 12, 2024
This hotel is quite nice.
Bathrooms could be improved! Other than that everything else was nice.
Erdem
Erdem, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2024
Nice stay in Erzurum
Very warm rooms
Ahmet
Ahmet, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2024
Good location
Basar
Basar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2023
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
FARIBORZ
FARIBORZ, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2023
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Haris
Haris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2023
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Saeed
Saeed, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
Very good stay
Saeed
Saeed, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember).
I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Saeed
Saeed, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 26, 2023
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police.
Very weak management , do not recommend at all.
Hossein
Hossein, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 10, 2023
Salar
Salar, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2023
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Kamil
Kamil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2023
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
erkan
erkan, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 1, 2023
this hotel is awesome
Ru
Ru, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2022
Jiri
Jiri, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2022
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Farzad
Farzad, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2022
Mahmoud
Mahmoud, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2022
Mohammadali
Mohammadali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2022
Shafiqullah
Shafiqullah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2022
Yasin
Yasin, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 9, 2022
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface