Jackson Hole Historical Society and Museum - 5 min walk - 0.4 km
Jackson Town Square - 6 min walk - 0.6 km
Jackson Hole and Greater Yellowstone Visitor Center - 7 min walk - 0.7 km
Jackson Hole Rodeo Grounds - 14 min walk - 1.2 km
Snow King Resort - 18 min walk - 1.5 km
Getting around
Jackson Hole Airport (JAC) - 14 min drive
Free airport shuttle
Free ski shuttle
Restaurants
Wendy's - 11 min walk
Snake River Brewery & Restaurant - 8 min walk
Dairy Queen - 10 min walk
Bubba's Bar-B-Que Restaurant - 10 min walk
Roadhouse Pub & Eatery - 7 min walk
About this property
Homewood Suites by Hilton Jackson
Homewood Suites by Hilton Jackson features a free ski shuttle and puts you within a 10-minute walk of Jackson Town Square. Guests can take a dip in the indoor pool and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. A free airport shuttle and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Skiers will appreciate access to ski storage.
Languages
English, French, Spanish
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 19 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Free airport shuttle from 9 AM to 3 PM*
Offsite
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–10 AM
Coffee/tea in a common area
Free reception (select days)
Traveling with children
Children stay free (see details)
What to do
Shopping
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Ice skating nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (484 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Ski storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Full-service spa
Spa tub
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Ski
Free ski shuttle
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Ski rental shops
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Elevate Medical Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Parking
Covered self parking costs USD 19 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Homewood Suites Hilton Hotel Jackson
Homewood Suites Hilton Jackson
Homewood Suites Jackson
Homewood Jackson
Homewood Suites By Hilton Jackson Jackson Hole, WY
Homewood Suites Jackson Hole Hotel Jackson
Homewood Suites Hilton Jackson Hotel
Homewood Jackson
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole
Homewood Suites by Hilton Jackson Hotel
Homewood Suites by Hilton Jackson Jackson
Homewood Suites by Hilton Jackson Hotel Jackson
Frequently asked questions
Does Homewood Suites by Hilton Jackson offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites by Hilton Jackson?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Homewood Suites by Hilton Jackson?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Jackson?
Yes. Self parking costs USD 19 per night. Parking spots may be limited.
Is airport shuttle service offered by Homewood Suites by Hilton Jackson?
Yes, a free airport shuttle is available from 9 AM to 3 PM on request.
What are the check-in and check-out times at Homewood Suites by Hilton Jackson?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites by Hilton Jackson and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Homewood Suites by Hilton Jackson also has an indoor pool and a fitness center, as well as spa services.
What's the area around Homewood Suites by Hilton Jackson like?
Homewood Suites by Hilton Jackson is in the heart of Jackson, a short 6-minute walk from Jackson Town Square and 5 minutes' walk from Jackson Hole Historical Society and Museum.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 24, 2024
Beaut town and Hotel close to town centre
MIchael
MIchael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2024
Property under renovation so somewhat limited parking. Also, I didn't realize there was a daily $20 fee for parking. We did walk into town, but it was a dark walk, and sidewalks icy in places. Doable, but just be careful... suggest a flashlight.
Front desk staff very helpful.
VARIETY on the breakfast buffet was great.
Definitely would stay again... and plan to!
Diane
Diane, 3-night family trip
Verified Expedia guest review
6/10 Good
Jan 5, 2024
Disappointed.
Stayed four nights. Location is great as far as access to all the downtown area restaurants.
The hot tub was only in working condition one of the four nights and even then you couldn’t set the timer. It would work 10 min after you set it then shut off in 5 min., The pool was not working at all. This was a top priority for a ski vacation. The water was completely off one day after skiing and we were told numerous times it was restored but it wasn’t. So that was a great evening to meet up with friends for a nice dinner without being able to shower after skiing!!! The one desk representative was as nice as she could be given the circumstances but still inconvenient.
We were told one day by the shuttle driver that if we wanted to come back early from the slopes to give the hotel a call and they would come out to get us. When we asked the following day, we were told it’s not an option. So yes shuttle to the mountain is a good amenity however it’s only at 8:30 am and 4 pm. As for the shuttle to the airport, yes they will pick you up or drop you off as long as it doesn’t conflict with the shuttle times to the ski resort.
We were compensated with Hilton honor points but not much good that will do me since I book 99.9 % of our hotels through hotels.com.
Liza
Liza, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2023
Stephen
Stephen, 1-night trip
Verified Orbitz guest review
2/10 Poor
Jul 26, 2023
The room was very dirty would never stay here again
Glenda
Glenda, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 8, 2023
Convenient area
Ramazan
Ramazan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 22, 2023
Staff was great. Easy check in. We booked the room with the jet bathtub, only problem was the jets didn’t work. The 2nd day we were moved to another room, and when we were going to use the tub— we realized there was no plug. A member of their team promptly brought it to our room. Other than that, the room was great. Enough room for a toddler and a puppy to run around. Convenient and easy location in town.
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 17, 2023
Ginny
Ginny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 2, 2023
Tim
Tim, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 19, 2023
The property was great. The room was perfect but what was so fantastic were the staff! Everyone was so helpful and friendly! I was also impressed by the breakfast served and the light meal on Tuesday/ Wednesday evening. The food was terrific!
Julie
Julie, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
Feb 15, 2023
Nicholas
Nicholas, 2-night trip
Verified Orbitz guest review
6/10 Good
Dec 29, 2022
Fine for a 3 star, but one bad CSR mad it seem bad
So we were staying because our flights home got cancelled and the condo we were renting was booked so we couldn’t extend there…so take this with a grain of salt.
First off, Karen was extremely kind and welcoming. The other lady that checked us in was awful by comparison. She was rude to guests on the phone while we were waiting to talk to her as well so it wasn’t just us.
Accommodations are fine for theri intended purpose. For a family of 3 with a 19 year old son with them with 6 suitcases it was extremely cramped. Bed was too firm, and the sleeper sofa had no sheets on it nor any sheets in the unit l but the place was clean overall and the other gentleman at the front desk was quick to remedy the sheet situation so that was fine. This place is pet-friendly so be prepared for dogs barking (for at least half an hour at one point) and/or some pet smells but they do a solid job overall. If it hadn’t been for the rude woman that checked us in, it would’ve been perfectly adequate for what we needed it for. Breakfast smelled amazing btw but we had to check out at 5:30am so we didn’t get to eat any our one morning there but seemed promising!
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2022
The staff was very helpful and nice. I had 3 encounters with the afternoon, evening and very early morning staff. My flights were canceled on 12/26 and they helped me find a wildlife tour, order a pizza and get an early morning ride to the airport. I love Jackson and staying at HS was very consistent with how I know Jackson. Thank you
Judy
Judy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2022
A+++
Excellent pet-friendly hotel in an awesome location, walkable to so much. A great base for a trip to snow king, jacksom hole or grand targhee. Staff is kind, personable, welcoming and respectful. The lobby is beautifully decorated for christmas and there are books and games for use. Hot breakfast was good enough. The hot tub is hot with forceful jets. The jets turn off after a few minutes, stay off a couple minutes, then turn back on. I stayed in a fireplace kitchenette suite that was cozy and attractively appointed. There are mountain views from either side of the building. I never had trouble finding free parking in back, and i have a large truck. Would stay again, this was the best hotel experience I had on a long 3 week cross country trip :)
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2022
Close to everything. Airport shuttle was a nice convenience. We loved the coffee and hot chocolate always in the lobby and board games.
Nadia
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2022
Great experience. Pleasant and helpful staff
Christopher
Christopher, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
Apr 19, 2022
Suzanne
Suzanne, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 18, 2022
Disgustingly dirty, housekeeping no-shows for days
This hotel is "fine".
However before you book, you should be aware that there are major issues with housekeeping (and you should be aware that you cannot open or close the bedroom door, because the bed blocks it...you have to MOVE the bed to open and close the door!).
We booked a family stay for six nights. On arrival, we opened the pull-out sofa bed, to find the previous guest's bedding still there...and filthy.
For four of our six days at the hotel, we requested housekeeping, and housekeeping never came. Every day it was "sorry they will come soon" - and our room was never cleaned.
There was also a pile of wet towels and dirt left in the hall for 3 days.
I contacted Hilton executive customer service and their "CEO representative" told me everything was fine because they "only provide housekeeping when requested". We did request housekeeping - 4 days in a row - they just didn't do it. I have no idea why.
I would strongly recommend booking a different hotel, especially if you care about cleanliness and hygiene. This hotel - and apparently their CEO's office - do not care about this at all.
chris
chris, 6-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 12, 2022
Great staff!
Tyler
Tyler, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2022
My family and I stay here every time we come to Jackson, which is once or twice a year. Everyone is so friendly and helpful. Great complimentary breakfast. Room is always clean upon arrival and always easy checkin.
Jessica
Jessica, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2022
Holly
Holly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2022
biz
This really is a nice property. The suites are roomy. It does need to be updated as the bathrooms especially are showing their age. I will still stay here when in JH though, as it is a great hotel for a pretty good price. Staff is always very nice and helpful.
Kathleen
Kathleen, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 22, 2022
Nice place, affordable, but the gym was about as big as a bathroom.
Douglas
Douglas, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2021
Great location and wonderful amenities
I stayed with my sin for 6 days for hiking and sight seeing