2/10 Poor
Jan 6, 2025
Horrible Place Don’t Waste Your Money
I was very disappointed that my first room has a noisy neighbor with a loud TV I had to call the manager on my cell phone no phone in the room. The manager came out with the housekeeping man and knock on the neighbors door and no answer. Manager told me in 30 minutes that I had to go to the housekeepers room and tell him to know again. I could not stand the noise so I walked to the office and asked for a new room. I was given a room when the tv only worked on one channel. I went back to the office and was told that the maintenance guy would be back maybe at 10pm to fix it. The housekeeping man came to me and said that room 101 was available but the manager didn’t tell me that. He went and got me the key and helped me move for the second time. As I got in the new room the people in 102 were yelling and screaming with a loud tv, I went back to the office to tell the manager and he told me that I was “lucky” that he had rooms available, which pissed me off. He said they were checking out tomorrow like he wanted me to stay there for the night, I had to get up at 4:30am so I told him give me my previous room back and moved one more time. Not once did the manager offer me compensation or nothing for all the trouble. The next day when I returned from hunting, I moved into room 101 after 102 checked out. I was so disappointed in this stay that I left Sunday morning when I was suppose to leave Monday morning. Am so upset at the lack of care and respect that I received from this place.
Robert
Robert, 3-night trip
Verified Hotels.com guest review