10/10 Exceptional
Sep 14, 2024
A+ property with everything included
I’m starting to finish this property has an A+ plus in customer service.
They were kind enough to text me to see what time I would be arriving, which was a first out of 50+ hotels I have stayed at this year.
We were greeted by a friendly staff member who then proceeded to sit us down and give us tons of information about the property and the surrounding areas. She was even kind enough to make dinner reservations for us at a local restaurant.
Then she gave us a complete tour of the property and personally took us to our room, which she continued the tour of highlights of our Villa.
Our room was amazing and one of the favorite rooms of the year. Balcony, Jacuzzi tub, walk-in shower, it had all the bells and whistles. It also had fresh baked bread waiting for us.
Every personal lie that you may need from a make up mirror to luxury bathrobes was included. Everything in the mini fridge, included. There were no hidden fees at all.
It was a refreshing change from the norm that we used to at most hotels we stay at.
The swimming pool area was great. Heated pool and even more heated Jacuzzi. And both were open 24 hours a day seven days a week. Now that was something I’ve never heard of because usually pool areas closed at a certain time and reopen at a certain time the next day. Not this one, they actually treat you like a responsible adult and allow you to utilize the pool whenever you like.
One of the best places I have ever styed!
William
William, 2-night trip
Verified Hotels.com guest review
