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Hotel de estilo Art decó con piscina al aire libre, cerca de Malecón 2000
Desde mi llegada, nada fue coordinado, no llego el transporte desde el aeropuerto, la…
nov. 25, 2021
Tomamos una habitación estándar y era interna, deberían promocionarla como interna para…
feb. 23, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección de los siguientes organismos o protocolos: Safe Travels (WTTC, global), Ecolab (especialista tercero, global) y CovidClean (Safehotels, especialista global).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Deberás pagar los siguientes cargos de la propiedad en el momento del check-in o check-out:
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; las sábanas y toallas se lavan a una temperatura de al menos 60 °C; y las instalaciones se limpian y desinfectan con un aerosol electrostático.
Hay equipos de protección personal disponibles para los huéspedes, como cubrebocas.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; se ofrece desinfectante para manos a los huéspedes; hay métodos de pago sin dinero en efectivo disponibles para todas las transacciones; los cubrebocas son obligatorios en las áreas compartidas; y se pide reservación para algunas instalaciones dentro de la propiedad.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno, el almuerzo y la cena.
Al hacer el check-in, los huéspedes deben presentar una prueba PCR de COVID-19 con resultado negativo o un certificado de vacunación completa contra el COVID-19.
Todos los huéspedes a partir de los 18 años deben presentar una prueba de COVID-19 con resultado negativo, hecha no más de 48 horas antes del check-in. Todos los huéspedes a partir de los 18 años deben presentar un certificado de vacunación contra el COVID-19, y deben haber completado el esquema al menos 20 días antes del check-in.
La propiedad garantiza que sigue las pautas de higiene y desinfección de los siguientes organismos o protocolos:
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
My stay at the River Garden Hotel & Suites was fantastic. I needed to attend an early morning Zoom meeting, and the personnel at the hotel were extremely helpful in allowing me to secure a quiet and private spot in the hotel to attend my Zoom meeting, hours before my check-in time, which I really appreciate. The pool deck and the restaurant of the hotel had incredible views of the river and of the city, and I especially enjoyed having drinks on the pool deck with such a nice view. My room was really comfortable and clean, and had a great view to fall asleep too. I would recommend this hotel without a doubt to anyone travelling to Guayaquil.
Jose, Viaje de 1 noche, ene. 20, 2022
Comentario auténtico de un huésped de Expedia
The best. Perfect. Friendly staff and great amenities. Really great views!
Ronald, Viaje en pareja de 2 noches, oct. 8, 2021
Comentario auténtico de un huésped de Expedia
This hotel seems like it would rather just be a rooftop pool bar and restaurant than a hotel. Check in/out is on the 18th floor. When we checked in, the man asked if we booked on Expedia. We said we booked with hotels.com and he was visibly disappointed. So it wasn’t surprising that when we got to our room, it fell below our expectations. To start, the windows were completely frosted, so we couldn’t see outside. We could however hear everything happening at the bar and all of our neighbors’ rooms. What was really confounding was the lack of typical amenities for this type of hotel. Want tissues? None in the room. Need a washcloth or extra hand towel? None in the room either. Want to have some sent up or order a coffee via room service? Also, no. The location was the best part of this hotel. It was manageable for one night but I’m glad we weren’t there longer.
Viaje de 1 noche, jun. 10, 2022
Comentario auténtico de un huésped de Hotels.com
Easy and pleasant check in, room was clean and comfortable, beds we awesome, breakfast was very good check out was easy and of course since part of the amenities was free shuttle to airport I requested the service. unfortunately when it came time to go to airport, hotel provided free airport shuttle arrangements - Front desk knew I had a party of 3 adults with 3 carry-ons and 3 large suitcases (I thought it would be hotels passenger van)to my surprise, it turns out they hire an outside taxi in our case they sent a sedan to take us. But impossible to accommodate us in this 1 taxi hotel did offer to correct the trouble but it would have taken an additional 30min wait and we could not afford to be late. Thank goodness my cousin had came by to say goodbye and offered to help out and take our luggage. My take on this is that for the top $$$ this hotel charges ( amenities and convenience ) Hotel should have its own Company/Hotel passenger van which is what is usually expected by the client/guest.
Judith A, Viaje familiar de 1 noche, may. 29, 2022
Comentario auténtico de un huésped de Hotels.com
Overall is a good place to stay
Juan, Viaje familiar de 4 noches, abr. 28, 2022
Comentario auténtico de un huésped de Hotels.com
Excelente!! Great hotel with excellent amenities. Great location. The breakfast was perfect.
Vanessa, Viaje de 2 noches, abr. 15, 2022
Comentario auténtico de un huésped de Hotels.com
first class at a good price. perfect location to walk the malecon.
Geoffrey, Viaje de 1 noche, abr. 6, 2022
Comentario auténtico de un huésped de Expedia
This is a gorgeous property and the staff is fabulous. I enjoyed my time here
Gloria, Viaje de 1 noche, mar. 27, 2022
Comentario auténtico de un huésped de Expedia
River Garden was a good experience. The hotel is in a privileged location right across the malecón. Walkability is amazing. The views of the city and the river incredible. Guayacán, the restaurant, has great food. Ivan, the waiter, was very helpful and very nice; and so were the front desk ladies. All around a good stay.
Fabricio, Viaje en pareja de 1 noche, mar. 26, 2022
Comentario auténtico de un huésped de Expedia
The staff were so friendly and thought of everything. They even prepared us a light lunch to have at 1 am for our airport pickup and arranged our shuttle to the airport, all complimentary!
Tracy, Viaje en pareja de 2 noches, mar. 23, 2022
Comentario auténtico de un huésped de Expedia