Our room wasn’t entirely clean. Dishes were left in the dishwasher. There were someone’s eyelashes in the nightstand drawer and bathroom, there was a child’s belt left under the couch. We couldn’t use our Apple TV because of some security feature and there was Disney on the tv for my children. Breakfast wasn’t good. There wasn’t healthy food, even REAL food. Just packaged egg biscuits, waffles with horrible ingredients (including the cooking spray, made with soybean oil, which is horrible for people’s health) and cereal which is a scam in and of itself. Had to pay to use laundry service, wasn’t much but after paying $400 for two days, I don’t believe charging to wash clothing is reasonable. Pool was very cold, and no hot tub.