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Citadines Prai Penang

4.0 star property
City-center Bukit Mertajam hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Prai Penang

Outdoor pool
Premium bedding, in-room safe, desk, soundproofing
Lobby
Exterior
Premier Suite, 2 Bedrooms | Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Non-smoking
  • Pet friendly
  • Free parking
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Television
  • Garden
  • Laundry facilities
  • Elevator
  • Premium bedding
The price is $71
includes taxes & fees
$63 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Dining table
LCD TV
Premium bedding
2 bedrooms
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Dining table
LCD TV
Premium bedding
2 bedrooms
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
Bidet
  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
Bidet
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $77
includes taxes & fees
$68 per night
Dec 1 - Dec 2
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About the neighborhood

Map
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive - 5.1 km
  • St. Anne's Church - 7 min drive - 5.6 km
  • Bukit​ Mertajam Hospital - 7 min drive - 5.9 km
  • AEON Mall Bukit Mertajam - 8 min drive - 7.9 km
  • Sunway Carnival Mall - 9 min drive - 9.8 km

Getting around

  • Penang Intl. Airport (PEN) - 37 min drive
  • Penang Sentral - 16 min drive
  • Tasek Gelugor Station - 37 min drive

Restaurants

  • ‪Rutin - ‬5 min walk
  • ‪Tairyo 大渔 - ‬4 min walk
  • ‪The Forest - Signature - ‬2 min walk
  • ‪家乡重庆火锅馆 Gia Xiang Steamboat - ‬6 min walk
  • ‪Mezza9 - ‬5 min walk

About this property

Citadines Prai Penang

Enjoy your visit to Bukit Mertajam with a stay at Citadines Prai Penang. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 total, up to 22 lbs per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness center
  • An outdoor pool
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Weekday housekeeping only
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 12.50 for children

Children & extra beds

  • Rollaway beds are available for MYR 120 per night

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

SKY Residence Prai
Citadines Prai Penang Hotel
Citadines Prai Penang Bukit Mertajam
Citadines Prai Penang Hotel Bukit Mertajam
SKY Residence Prai Managed by The Ascott Limited

Frequently asked questions

Does Citadines Prai Penang offer free cancellation for a full refund?
Yes, Citadines Prai Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Prai Penang?
Yes, there's an outdoor pool.
Are pets allowed at Citadines Prai Penang?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Citadines Prai Penang?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Citadines Prai Penang?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Citadines Prai Penang and nearby?
Citadines Prai Penang has an outdoor pool and a fitness center, as well as a garden.
What's the area around Citadines Prai Penang like?
Citadines Prai Penang puts you in the heart of Bukit Mertajam. Popular attractions include Queensbay Mall, which is 17 minutes away by car.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good hotel to choose
very friend front desk, free flow coffee
HP, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Eric, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

The breakfast option is limited
Tan, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Mung Quan, 1-night trip
Verified Expedia guest review

8/10 Very Good

The location are convenient.
KOK SHEN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
NURUL NADIA BINTI, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

DENNIS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and fantastic room.
gurmeet, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
Jimmy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a great stay
Joycelyn Agnes, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and spacious room, friendly staffs.
YONGTZE, 9-night family trip
Verified Expedia guest review

6/10 Good

Nice rooms. Zero service
I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser. What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.
Fong, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All good during my stay. Very convenient, strategic location.
Shariza, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sargunan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Qin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
Elainn, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Tarshan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Much to be liked and good value. Slightly noisy in room 3710 due to water piping above. Needs to be resolved.
Verified Orbitz guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Large room
Large room and comfy bed.
Wit, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thuan hooi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hao, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ho, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

As expected.
Choon Yen, 1-night family trip
Verified Hotels.com guest review