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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban North Syracuse hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
Interior
Property amenity
Exterior
Room amenity

Reviews

6.6 out of 10

Good

Popular amenities

  • Ski facilities
    Ski facilities
  • Connecting rooms available
    Connecting rooms available
  • Pet friendly
    Pet friendly
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Weekly housekeeping
  • Ski storage
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Computer station
  • Front-desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $85
includes taxes & fees
$74 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

Free breakfast
Pet friendly
Free parking
Free WiFi
6.2 out of 10, (387)
The price is $77
includes taxes & fees
$65 per night
Dec 1 - Dec 2
Quality Inn & Suites East Syracuse - Carrier Circle
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About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive - 6.7 km
  • NBT Bank Stadium - 6 min drive - 6.4 km
  • Landmark Theatre - 7 min drive - 9.0 km
  • Carrier Dome - 9 min drive - 10.9 km
  • New York State Fairgrounds - 14 min drive - 13.3 km

Getting around

  • Hancock Intl. Airport (SYR) - 3 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

When you stay at Candlewood Suites - Syracuse Airport, an IHG Hotel, you'll be within a 10-minute drive of Syracuse University and Destiny USA. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Carrier Dome and New York State Fairgrounds are within a short drive. Fellow travelers say good things about the airport proximity.

Languages

English

At a glance

Hotel size

  • 115 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Yard

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 5 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Guests under 21 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites - Syracuse Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites - Syracuse Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 5 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites - Syracuse Airport, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Candlewood Suites - Syracuse Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Point Place Casino (17-min drive) is nearby.
What is there to do at Candlewood Suites - Syracuse Airport, an IHG Hotel and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming. Enjoy amenities like a 24-hour fitness center and a picnic area.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have any outdoor private spaces?
Yes, every room features a yard.

Reviews

6.6

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Good

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Know before you go!
Walking in we were immediately met with the smell of marijuana. That continued in lobby area and stairwell. The stairwell exit was propped open by a rock a couple times....we kicked it out as we went up for the night. The bathroom door frame looked like a dog had chewed it and part if the corner drywall had chipped off. Also, a used wash cloth was still on the shower rod. All walls had scuff marks and holes where lighting had been changed but properly covered and painted. Small stain on bed sheet. It also had a smell on our floor and our room that was not in the first floor The website says there is an airport shuttle. There is not! The positive is the kitchenette and coffee station the the lobby.
Karen, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

KELLY, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

unacceptable
This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.
Dean, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Remodeling but worth staying
Not sure about the awful reviews for this place. It is what it is. Clearly in the middle of a remodel. First floor is spotless and new. Our room was on the second floor. It was obvious they are about to remodel the floor but weren't there yet. The room was dated but spotless. Very clean. I'd stay here again in a heartbeat especially for the price.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Uncomfortable stay
I only stayed for one night to catch an early flight on the following day. I was hoping to get some sleep, but the AC unit didn’t work. It said to give it 15 minutes to start( because it supposedly was eco- friendly), but it didn’t turn on at all! The room was already hot, so I had to open the window to get some cooler air. With it came the noise of the interstate, which made for a bad sleep. The bed was ok, with a firm mattress, but all the furniture was old, and the cabinet in the bathroom had water damage on the side. The bathroom was clean though.
Esther, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Fruit flies or some kind of bugs in room. Property is under going renovations and shouldn’t have guests. Not even hot water enough for one shower. Cancelled a future reservation.
Betty, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

vincent, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The place was a mess. We were given a room at first and went to room to find someone else already in room. Got to room and that was dirty. Had no toilet paper in room.the ftont entrance was a mess.
Michael, 2-night family trip
Verified Orbitz guest review

4/10 Fair

Property was under construction. They should put the information on their website about the construction. Room was clean but some kind of moldy smell. No amenities just black coffee pack in room. Gym was next to construction. We will never stay in this hotel again.
Projwal, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible avoid this hotel at all costs!
Robert, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was great, the girl at check in was professional, attentive and answered any questions. The room though was a different story: Marks on the walls, there were used towels in the closet, the coffee maker still had a used coffee pod/pack and the pots were not cleaned properly there was still food crusted onto the bottom of the pans. Thankfully the bathroom was clean, toilet bowl and shower were fine and the bed sheets seemed okay too. Just those minor details in cleaning that needed to be done but when you add them up it just felt the cleaning was haphazard.
Byron, 1-night family trip
Verified Expedia guest review

2/10 Poor

Cannot provide iron
Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel needs updating. Unpleasant smell throughout building. Walls in room scraped up. Bathroom was updated and clean.
Gillian, 1-night trip
Verified Expedia guest review

8/10 Very Good

The lady at the front desk was super awesome and helpful. Our first room failed due to residual cigarette smoke but the front desk lady took us to see another room that worked out just fine. Thank you Thank you
Dave, 1-night romance trip
Verified Expedia guest review

6/10 Good

The front desk staff was very nice. The front door was broken and propped open. The outside area and parking lot was covered in litter. Broken water bottles, empty food bags, wrappers and then several men who didn’t appear to be staying in the hotel sitting in the middle of the sidewalk at the entrance to facility. One cockroach in our room
Lori, 1-night trip
Verified Expedia guest review

4/10 Fair

The inside was old, lots of cosmetic flaws. Holes in the walls, never fixed. Light between the 2 beds , couldnt be turned off, hard time getting to sleep because of it. Broken drawers, phone didnt work, till we plugged it into a different phone outlet.
Timothy G, 1-night family trip
Verified Expedia guest review

4/10 Fair

Shaokui, 1-night trip
Verified Expedia guest review

2/10 Poor

Room was infested with cockroaches; noticed when turned off all but one light for bed/ had to check out at 1 am and stay elsewhere. Went to front desk to complain and employee was aware that the room and the adjacent room were infested and should not have been rented. We asked to be refunded ; we were not. We checked in @ 9pm and left @1am. We took pictures, there was food behind furniture; blood stains on carpet. Thankfully we did not use any linens. Disgusting. We paid 130/ didn’t expect the best room, but expected a clean room. Door didn’t close all the way, there were bugs in the bathroom, was a suite with kitchenette, also had cockroaches and spiders. TV didn’t work, just a horrible experience. Would never recommend. Feel as though this room is a rent by the hour room
jessica, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property is beat up and smelled like urine.
Melissa, 1-night trip
Verified Expedia guest review

8/10 Very Good

John, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"Very close to the airport and good dining options nearby."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM