Hotel du Grand Lac Excelsior

4.0 star property
Lakefront hotel in Montreux with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel du Grand Lac Excelsior

Front of property
Aerial view
Flat-screen TV, DVD player
Flat-screen TV, DVD player
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Childcare
    Childcare
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 463 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Deluxe Double Room, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 463 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

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About the neighborhood

Map
Rue Bon Port 27, Montreux, VD, 1820

What's nearby

  • Montreux Casino - 9 min walk - 0.8 km
  • Montreux Christmas Market - 10 min walk - 0.8 km
  • Place du Marche - 11 min walk - 0.9 km
  • Freddie Mercury Statue - 12 min walk - 1.0 km
  • Chateau de Chillon - 3 min drive - 2.5 km

Getting around

  • Sion (SIR) - 50 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Montreux (ZJP-Montreux Train Station) - 16 min walk
  • Montreux Station - 16 min walk
  • Glion Station - 30 min walk
  • Airport shuttle

Restaurants

  • ‪Casino Barrière de Montreux - ‬8 min walk
  • ‪Buffet de la Gare - ‬6 min drive
  • ‪Fouquet’s - ‬10 min walk
  • ‪Chez Bilia - ‬8 min walk
  • ‪Confiserie-Tea-Room Zurcher - ‬9 min walk

About this property

Hotel du Grand Lac Excelsior

Located near a train station, Hotel du Grand Lac Excelsior is a great choice for a stay in Montreux. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with facials or aromatherapy. Other highlights at this Belle Époque hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Arabic, Czech, English, French, Portuguese

At a glance

Hotel size

  • 87 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed*

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Kayaking
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms
  • Conference space (5586 square feet)

Services

  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Belle Époque architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Biotonus Clinique has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Dining

Les Magnolias - Onsite restaurant. Reservations are required.
La Mouette (Snack-Bar) - This poolside restaurant serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge
  • Breakfast is offered for an extra charge of approximately CHF 23 per person
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Pets

  • Pets are allowed for an extra charge of CHF 29 per pet, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

du Grand Lac Excelsior
du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior
Hotel du Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior
Grand Lac Excelsior Montreux
Grand Lac Excelsior
Du Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel
Hotel du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel Montreux

Frequently asked questions

Does Hotel du Grand Lac Excelsior offer free cancellation for a full refund?
Yes, Hotel du Grand Lac Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel du Grand Lac Excelsior?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel du Grand Lac Excelsior?
Yes, pets are welcome. There's a charge of CHF 29 per pet, per night.
Is parking offered on site at Hotel du Grand Lac Excelsior?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel du Grand Lac Excelsior?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hotel du Grand Lac Excelsior?
No, this hotel doesn't have a casino, but Montreux Casino (9-min walk) is nearby.
What is there to do at Hotel du Grand Lac Excelsior and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel du Grand Lac Excelsior also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Hotel du Grand Lac Excelsior?
Yes, there are 2 onsite restaurants, featuring garden views and poolside dining.
Does Hotel du Grand Lac Excelsior have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel du Grand Lac Excelsior like?
Hotel du Grand Lac Excelsior is located on the waterfront, a short 9-minute walk from Montreux Casino and 10 minutes' walk from Montreux Christmas Market.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

4/10 Fair

In dire need of some TLC
If it wasn't for the stunning view from the balcony and the comfy bed I would have been very disappointed. The rooms are in urgent need of refurbishment to meet the standards expected at the price they charge. Here are my main gripes; No bath robes (only slippers - why?) No tea/coffee facilities Radiators don't work properly, have to use noisy ancient aircon on high to heat the room. No sockets take universal adaptors in the room, only socket that does is the shaver socket in the bathroom. Not ideal to charge electrical items on the sink! Bath stained and chipped as are the tiles. Shaving mirror hinge broken, hangs down from the wall Useless hairdryer attached to the wall, yellowed with age, casing cracked and noisy. Lamp wiring cracked and 'fixed' with tape. The saving grace was the balcony and comfy bed. Tip for the proprietor: Upgrade rooms and balconies - add outside lighting,quality table and chairs and a heater for winter months. This would allow customers to make the most of the view and want to make a return visit
Verified Hotels.com guest review

8/10 Very Good

Oh, so comfy beds with an amazing view!
One of the most comfortable hotel beds I've slept in! Lovely, pillows and duvets. Some parts of the accommodation are a little tired, but this did not distract from the overall welcome and feel of bonhomie in the hotel. The employees, without exception, were courteous, cheerful and made us feel valued. The view from the balcony was everything we'd hoped, location is great.
Verified Hotels.com guest review

8/10 Very Good

FSNTASTIC VIEWS
We had an amazing room on the 5th floor with a view out over Lake Geneva. Comfortable bed and s great breakfast was slap a plus sling with a fantastic indoor swimming pool. Very helpful, positive, friendly staff. Decor and specifically the carpet are tired and require urgent attention and this spoils what could be an outstanding belle époche hotel.
Verified Hotels.com guest review

8/10 Very Good

Very good hotel, excellent location and great staff. My husband and I really like it and we'll definitely go back!!
Verified Expedia guest review

10/10 Exceptional

Great hotel
Beautiful hotel great staff food brilliant best scrambled eggs I've ever tasted , views from the room out of this world we have stayed here four times now can't fault it 10/10
Verified Expedia guest review

4/10 Fair

Room very cold and old fashion, hotel employee very friendly. Good breakfast but close to the window very cold
Verified Ebookers guest review

8/10 Very Good

Convenient, Nice, Historic Hotel
The hotel was nice and staff were great. The free WiFi was fast. The hotel's location was convenient to the train and walking distance to everything. The view of the mountains and water was the best from the balcony. We had a loud/rude guest in the next room that we could hear through a connecting door. The front desk called the room and requested the guest keep the noise down which only caused the guest to become more obnoxious. I called the front desk for a room change. We had a new room/key within 5 minutes. The issue was resolved by the room change. Great service and hotel.
Verified Hotels.com guest review

6/10 Good

FADED GLORY COMING BACK WITH TREMENDOUS VISTA
This is very old. mostly renovated, super gourmet and very expensive Swiss restaurant in a luxury setting in the lobby area. This is an old grand hotel now refurbished as a health resort. Empty rooms are rented to the public...but...amazingly, all rooms have a HUGE stone private terrace overlooking Lake Geneva with a table and chairs. Heat is a problem with floor to ceiling French doors which are not air tight, but large tile bathrooms and nice amenities. Polite staff, and with wifi and parking free, this is a buy for a 3.8 or maybe 4 star hotel. During the jazz festival and ski and summer seasons prices triple....beware that Hotels.com prepaid rates do not inclue modest tax of about $8 a day at check out.
Verified Hotels.com guest review

6/10 Good

Not so luxury hotel, but you sure pay for it.
Our first impression was that the hotel was old. We were hoping for a more modern hotel and it was difficult to tell from the photos. Maybe this is a historic hotel. The floors creak, the decor was outdated, and they probably need to clean or just replace the curtains, as we found a stain on our them. I've never stayed in a 4 star that didn't really feel like luxury, until this one. The view is what you pay for at this hotel, not the room. The staff was great though. I emailed them and asked for the champagne and rose petals to be set up before our arrival and they did a great job! The negative about this is that the rose petals were fake, which may be normal, I don't know. This is the first time I've asked for this service. As for the champagne, they gave me two options and I chose the "cheaper" of the two, which was still 130 euro. We just happened to see the same bottle of champagne in a store down the street for 44 euro. As best I could tell it was the same, so if that's true, they charge 300% of the original price. Needless to say, I won't ever do that again. The area is nice and it is absolutely beautiful. Next time we will look for a different hotel on the lake to enjoy the view from.
Verified Hotels.com guest review

10/10 Exceptional

Will definitely visit again....
Fantastic location with breathtaking views of the lake and mountains. Friendly and helpful staff.
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location. Beautiful view.
Lovely location.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

The view from the balcony of Lake Geneva was outstanding.
Verified Hotels.com guest review

8/10 Very Good

Lakeview hotel in between train station and castle
Quite impressed by decoration especially in the reception lobby. Room size matches expectation. Washroom just average. Small balcony adds quite some marks. Free storage of luggage. A little far from public bus stop (some 12 minutes over walking distance).
Verified Hotels.com guest review

2/10 Poor

I have stayed at cleaner hostels than this hotel.
Upon check-in, no one helped us with our bags. When we first used our sink, it clogged and instead of fixing it, they gave us the key to another room to use the sink. Having a baby with us, this was incredibly unpractical. To be honest, all this could have been over-looked if it wasn't for the fact that the hotel was incredibly dirty. There was a dead bug on our sheets and peeling paint and rusted balcony. The view is spectacular, but we couldn't even enjoy it because there was construction in the morning that made it impossible to step outside to enjoy it. I know as Americans, we can be neat freaks, but even by European standards I don't think this hotel can be ranked better than 2 stars. It has the facade of what was likely a lovely and stately hotel but in decades past.
Verified Expedia guest review

10/10 Exceptional

Gorgeous Hotel
It was our last stop from a 1 week trip to Italy. Lovely staff and great view of Lac Leman. The location was beautiful and quality of the hotel was great. We will love to visit again.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Good location, large rooms, fantastic view!
We had a room on the 5th floor with fantastic views of lake Geneva. Great location as it is right on the walking path along the lake... Which you can swim in. Rooms are large and clean. Did not go to the pool. The only thing I would suggest is new carpeting. The hotel is old and unite luxurious at one time but the carpets are worn and dated. Didn't eat in the hotel so can't comment on the food. We were able to find parking in front of the hotel. The hotel has a few spots but usually full
Verified Expedia guest review

8/10 Very Good

Staff pleasant but service could be better.
I spent one night and asked for an extra bed for my daughter; they forgot to give us extra towels; no big deal but, what bothered me more is that I called several times the reception for about 30 minutes to get some information and no one picked up the phone; then, I went down to see them, and had to wait as no one was there (another gentlemen was also waiting!) ; in addition, I asked for a boiler and never got it, and what is is more serious, I had asked a wake-up call at 5:45 as I had to catch a plane, and they did not even bothered to do it!
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Gracious hotel,with amazing view
It,was a perfect stopover between Italy and Paris. We loved the location of,the hotel with postcard views. Enjoyed our walk along the lake to,the castle. Had dinner both nights at the hotel and found the food first rate. Front desk staff most helpful. Shame everything is so much more expensive in Switzerland with Australian dollar.
Verified Wotif guest review

10/10 Exceptional

Grand old hotel with excellent views
This grand hotel is beautifully furnished in the public rooms and comfortable in the bedroom. It was clean and quiet and had a great ambience.
Verified Expedia guest review

10/10 Exceptional

Beautiful view!
Classy, large room with a wonderful view of Lake Geneva. The bed was extremely comfortable with good quality sheets and pillows. The hotel itself has a huge array of beautiful antiques and a lovely patio. Highly recommend!
Verified Hotels.com guest review

2/10 Poor

It was a very bad experience in such a beautiful town the worst hotel i have stayed yet ,no wifi at all room was very old we stayed for three nights and even toiletries not proper would never recommend anyone, there was a knocking sound at night ,many mosquitos couldn't sleep for one night also .
Verified Hotels.com guest review

2/10 Poor

It was a very bad experience,the staff were ok but all of them lied for wifi they didn't had any wifi suffered a lot due to this and the toiletries in room were bot proper we stayed there for three nights and every day some toiletries were missing no soap one day ,the other day no shower cap etc ... and above all there were so much noise from behind the room were very old and so much mosquitos in the room ,it was a horrible experience,the only good thing about this hotel was their breakfast thats it would necer recommend anyone to go here after being so expensive so bad service.
Verified Hotels.com guest review