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Towneplace Suites By Marriott

2.5 star property
Hotel in Lubbock

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Towneplace Suites By Marriott

Outdoor pool
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
32-inch flat-screen TV with cable channels, TV, MP3 dock

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Laundry facilities
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 278 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV, MP3 dock

Studio, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 278 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 604 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 437 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
5310 West Loop 289, Lubbock, TX, 79424

What's nearby

  • South Plains Mall - 4 min drive - 2.8 km
  • Covenant Lakeside Hospital - 6 min drive - 5.7 km
  • Lubbock Christian University - 6 min drive - 5.3 km
  • Texas Tech University - 7 min drive - 7.7 km
  • University Medical Center - 9 min drive - 8.3 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Twin Peaks - ‬20 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪The Cheesecake Factory - ‬4 min drive

About this property

Towneplace Suites By Marriott

Towneplace Suites By Marriott puts you within a 10-minute drive of Texas Tech University. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9 AM. Fellow travelers like the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 4 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 35 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Recycling

Fees & policies

Refundable deposits

  • Deposit: USD 20.00 per night

Renovations and closures

This property will be closed from September 19 2022 to December 30 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Lubbock Towneplace Suites By Marriott Hotel
Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Hotel Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Lubbock
Towneplace Suites Marriott Hotel
Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

Is Towneplace Suites By Marriott currently open?
This property will be closed from September 19 2022 to December 30 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Towneplace Suites By Marriott offer free cancellation for a full refund?
Yes, Towneplace Suites By Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Towneplace Suites By Marriott?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 35 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Towneplace Suites By Marriott?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Towneplace Suites By Marriott?
Check-in start time: 3 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out are available.
Does Towneplace Suites By Marriott have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Towneplace Suites By Marriott like?
Towneplace Suites By Marriott is located a short 11-minute walk from Ballet Lubbock.

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Poor

I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Rosie, 3-night family trip
Verified Orbitz guest review

6/10 Good

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Linda, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible stay
I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Very run down, dirty and highway noise is constant.
Margaret, 2-night family trip
Verified Expedia guest review

2/10 Poor

kim, 1-night trip
Verified Expedia guest review

6/10 Good

Leftover food?
The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Amy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
1-night family trip
Verified Expedia guest review

2/10 Poor

The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
2-night family trip
Verified Expedia guest review

4/10 Fair

There was roaches and was very mugging in the lobby.
1-night family trip
Verified Expedia guest review

2/10 Poor

This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
2-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting
Terry, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!
Mark, 2-night romance trip
Verified Orbitz guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Avoid!
First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.
Ian, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lynn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Still waiting.
Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.
heath, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Maria, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

ave our room away
We paid for our room and got a call saying they gave our room away and had no more rooms for us
Chrysta, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.
Traveler3g, 1-night family trip
Verified Travelocity guest review

4/10 Fair

Ronnie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cipriano, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

When we went to check in they didn’t have the room we paid for so had to stay in a much smaller room for the same price
Kim, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 1-night family trip
Verified Hotels.com guest review