Florence Santa Maria Novella Station - 17 min walk
Strozzi - Fallaci Tram Stop - 5 min walk
Statuto Tram Stop - 6 min walk
Muratori - Stazione Statuto Tram Stop - 10 min walk
Restaurants
Ooo - 6 min walk
Il Vegetariano - 7 min walk
TSH Rooftop Bar - 5 min walk
Bar pasticceria Robiglio - 3 min walk
Osir - 4 min walk
About this property
Hotel Panama
At Hotel Panama, you'll be just a 5-minute drive from Historic Centre of Florence and Piazza di Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. A terrace and a garden are other highlights. The property is just a short walk to public transportation: Strozzi - Fallaci Tram Stop is 5 minutes and Statuto Tram Stop is 6 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
20 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1996
Safe-deposit box at front desk
Garden
Terrace
Porch
Accessibility
Wheelchair accessible
Room amenities
Be entertained
26-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: EUR 25.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Late check-in after midnight can be arranged for an extra charge of EUR 25
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per night
Parking
Self parking costs EUR 20 per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1Q7NP2S4L
Also known as
Hotel Panama Florence
Panama Florence
Hotel Panama Hotel
Hotel Panama Florence
Hotel Panama Hotel Florence
Frequently asked questions
Does Hotel Panama offer free cancellation for a full refund?
Yes, Hotel Panama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Panama?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Panama?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Hotel Panama?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Panama and nearby?
Hotel Panama has a garden.
What's the area around Hotel Panama like?
Hotel Panama is in San Lorenzo, a short 5-minute walk from Strozzi - Fallaci Tram Stop and 5 minutes' walk from Historic Centre of Florence.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Good
Oct 22, 2024
Room was very stuffy. Air conditioning not good. Room had mold on wall and in shower.
Joann
Joann, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 9, 2024
Ellen
Ellen, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 29, 2024
PAOLO
PAOLO, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
Itzel
Itzel, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 30, 2024
This hotel is situated walking distance to some of the best spots Florence has to offer. Restaurants are nearby so you don’t have to rely on transportation. The only complaint that I have is that the wi-fi did not work on the upper level. I spoke with front desk and the manager about it and nothing was done about it. I thought a complimentary breakfast would have sufficed to compensate for the inconvenience but there was no remedy or offer to help mediate the issue. Overall, it’s a beautiful room that’s equipped with a bathtub and patio to smoke or catch a tan. Hopefully the wi-fi is better in the coming weeks
Taj
Taj, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 25, 2024
Budget hotel, Tv no connection, Wi-Fi not working properly. No hot water early in morning.
FRANCIS
FRANCIS, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 23, 2024
The room only had one window on the ceiling and it was super small, no lighting and felt suffocating. The shower and the toilet occupied the same space. So water just fell everywhere. Not really close to any tourist spots. The room was clean enough and the staff was nice but overall not worth it for the price.
Valeria
Valeria, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
Walking distance to amenities and attractions!
Victoria
Victoria, 2-night family trip
Verified Expedia guest review
2/10 Poor
Aug 15, 2024
The woman who greeted us upon arrival on the 13th of August in the afternoon around 4pm, was incredibly rude. She was not helpful in the least and gave attitude.
The bedroom provided was not what I paid for or asked for. I had asked for 2 twin beds and we got 1 bed in the worst possible room.
The towels smelled like white vinegar, there was no shower curtain and water would splash everywhere, the room was very badly lit, and to top it all off, we got ants all over our bags because I guess there is an infestation of some sort.
Sofia
Sofia, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jul 27, 2024
Briana
Briana, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
We loved the staff, the morning breakfast and location was walkable to Florence. The few issues we would have appreciated a bit more: it was the hottest week on record and our room was not cool enough after being out all day. The bed was very hard, that made resting in a hotter room after a long day of walking through Italy a challenge too. The shower was tricky to learn because it didn’t have a curtain and we had to try hard not to splash water on the floor. Otherwise- we looked forward to the breakfast and the quaint look of the hotel.
Carrie
Carrie, 7-night romance trip
Verified Expedia guest review
6/10 Good
Jul 14, 2024
Sunny
Sunny, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 3, 2024
This hotel is a fraud. No AC - claiming to fix AC but no one showed up - check all reviews running into this same problem. Lied to Expedia that they fixed AC after we left therefore declined to refund. Actually we went back later to drop the key and knew AC wasn’t fixed at all. The air in the room was extremely stuffy and the window opened to the street, thus unsafe to open at all. Expedia customer service is willing to help, but the situation just got too complicated as the hotel was intentionally exploiting the communication and procedural loopholes.
Huaimin
Huaimin, 4-night trip
Verified Expedia guest review
2/10 Poor
Jun 25, 2024
We booked 2 rooms and one of them had no air conditioning. Then they change our room and again air conditioning was not working. And there was only one person there and said he is not able to do anything. After so much arguments he said he will call electrician . When we asked for refund he said no . We spent whole night without AC . It was terrible.
Next day there was another person on reception and and he said he doesn’t know anything about issue.
Very bad experience.
Arvind
Arvind, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 6, 2024
Tay
Tay, 4-night trip
Verified Hotels.com guest review
6/10 Good
May 13, 2024
This hotel is in need of a face-lift. The staff is excellent and very helpful.
Joseph
Joseph, 3-night trip
Verified Expedia guest review
2/10 Poor
May 10, 2024
Mosquitos, no AC, loud, unbearably stuffy
I very rarely do this, but I would strongly Recommend not booking this hotel for your stay in Florence. We were told after check-in that the AC is off until June (Even though it was on hotels in Florence we stayed in) our room only had One small window in the ceiling And it was the top floor and unbearably stuffy and hot. In order to sleep We had to keep the hallway door open, so there was some form Of current. Since we had to leave the window open all night, it was very loud from the street and we also had a ton of mosquitoes as the hotel is against the river. The tv also didn’t work Neither did the hot water, Both of those Issues were nothing compared to the unbearable heat we endured all night. We Spent a great deal on this hotel Put a huge damper on our trip.
Anna
Anna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 28, 2024
Way overpriced for what it is
Very overpriced for what it is. Internet doesn’t work well at all. Iron didn’t fit the plugs. Nothing in the room was plugged in. They charged you for extra towels.
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 14, 2024
Hongsi
Hongsi, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 14, 2024
Awful experience. They canceled the reservation without letting me know
Krasimir
Krasimir, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Nov 9, 2023
I never stayed in this Hotel.
Tonghai
Tonghai, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2023
Carol
Carol, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 15, 2023
Okay stay
People at the desk were very nice and helpful. We stayed in room 204 which was very dated. Peeling wallpaper, water stayed pooled on the floor outside shower. Took us 15 minutes to walk from station. Not many restaurants around. All and all just okay. Clean safe quiet. Bed was not very comfortable.
Rolland
Rolland, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2023
I stayed for 3 nights at Hotel Panama. It’s just out of the busy centre of Florence but far enough to be away from the noise and hustle and bustle of Florence. It’s a good 15-20min walk from the main train station. There are good bus links nearby but I walked everywhere so that I could see more of Florence. It’s not great for nearby restaurants so I suggest eat in town before heading back to the hotel for bed. Honestly though, if you’re like me and don’t mind a 20min walk to most places, then this hotel is in a good place.
The hotel and room was clean and basic, but honestly it was just a base for me to sleep. If you’re out and about most of the day then it’s perfectly fine. The breakfast was disappointing for selection and very few. And you could homely have 1 coffee. Other then that it was good.
Lieu
Lieu, 3-night trip
Verified Expedia guest review
2/10 Poor
Oct 2, 2023
Booked a non smoking room but room stank of smoke. Went to the front desk to complain they said about spraying and opening window, which we did. Even after leaving window open all afternoon and evening until we got back did not help the smell. Could not change room, so had to stay in room was given. Would not recommend rooms for staying presentation in reception clean and tidy just did not get what paid for. Very disappointed with service and accommodation will not waste money and stay here again. I am even putting a complaint in with Expedia to get this resolved due to miss selling of room type/condition.