Best Western Plus Holiday Sands Inn & Suites puts you within a 15-minute drive of Naval Station Norfolk and Hampton University. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. Also, this hotel is within a short drive of Old Dominion University. Fellow travelers say great things about the helpful staff and beach location.
Languages
English
At a glance
Hotel size
85 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 6 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only*
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Charcoal grills
Traveling with children
Fence around the pool
What to do
On the beach
Fishing
Working away
24-hour business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
At least 80% lighting from LEDs
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible business center
Lever door handles
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe
Access via exterior corridors
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Breakage deposit: USD 250.00 per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 24 to September 06
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk
Frequently asked questions
Is there a pool at Best Western Plus Holiday Sands Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Holiday Sands Inn & Suites?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Best Western Plus Holiday Sands Inn & Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Best Western Plus Holiday Sands Inn & Suites?
Check-in start time: 4 PM; Check-in end time: 6 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Holiday Sands Inn & Suites?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (21-min drive) is nearby.
What is there to do at Best Western Plus Holiday Sands Inn & Suites and nearby?
Have fun during the warmer months with activities such as fishing. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area.
Does Best Western Plus Holiday Sands Inn & Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Plus Holiday Sands Inn & Suites like?
Best Western Plus Holiday Sands Inn & Suites is in Cottage Line, a short 1-minute walk from Norfolk Beaches. Travelers say that the hotel is in a great location.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Stay was fine, room clean and comfortable. I would stay here again. Good location, lovely view of the water
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Ideal location right on the beach.
Right on the beach, easy parking, a little tired and dated. Breakfast very limited. Given advice on local eating establishments however we didn’t use any of them as were out and about and decided to eat elsewhere.
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
It was beautiful and great price for the location.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
PATRICIA
PATRICIA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Oldie trying hard to be a goodie
It is an older property but you can tell they are working hard to give it a new facelift. Unique layout with the bathroom in a separate bedroom. Best breakfast on our trip. Staff is very attentive and makes sure tables are clean.
Jim
Jim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Loved it
Beverley
Beverley, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 5, 2024
It's affordable and right on the beach. Floors could use a bit more cleaning and the mattresses were rather unconformable
Joe
Joe, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
Location is convenient. Motel seemed safe, however the area seems a bit questionable.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 25, 2024
Casey
Casey, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 17, 2024
Not even with the bargain prices.
I requested a handicapped room. They had booked a regular room with a tub and no safety handrails. After a conversation they finally gave me the handicapped room. I guess they only had 2 rooms. My room smelled of dog. After complaining they supposedly tried to get rid of the dog odor. It lasted 1 night. If I didn’t need the handicapped room I would have asked for another. I bought a can of Lysol spray and sprayed every time I was in the room.
Should at least keep one room that is not pet friendly.
Also, we were there for a week and they changed towels twice and made the bed only once. Very poor housekeeping service.
The hotel is very old and the appearance shows it. It even smells old.
I will not be staying here again and won’t recommend it to my friends.
Rosemarie
Rosemarie, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
I great find on the beach in Norfolk👍😃
The Best Western Plus Holiday Sands was amazing. We were extremely lucky in that we were given a 2 bedroom unit right on the ocean. I was traveling with my teenage grandson (who wanted to visit the Wisconsin); our 2 rescue dogs & my 75 yo husband (whose health isn’t great). The room we stayed in had 2 new queen beds plus a small kitchen ( appliances only -luckily we were traveling in our RV so I had the plates & silverware). The room had been totally renovated-beautifully done. They gave you body wash, shampoo & rinse in the shower-not just the little samples! There was even an enclosed dog walk on the ocean that had sprinklers -watering every morning the grass there!! I was unable to get to the free breakfast as I had my hands full taking care of my ‘clan’, but I am sure it was wonderful. They didn’t change the towels everyday- which didn’t need to be done as we stayed there only 2 days. The weather while we were there was extremely windy from the latest storm up from the Gulf, otherwise I would have walked more on the beach. There were recycled doggie bags and a place to put them in the dog walk-which was great. Unfortunately the pool was closed, but it looked great, plus there were plenty of lounge chairs available had the wind not been so intense. The TV had many channels available plus there was good internet. The check in was easy as was the ck out. There was a laundry room with 2 washers & 2 dryers- pay with cc. Plenty of stores & restaurants close by.
christine
christine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
karen
karen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 2, 2024
Although the property itself is somewhat pleasing to the eye, the rooms are all fairly older and need a thorough revamp. The room felt ‘wet’ for the first couple of days of our stay. It seemed to be more humid in our room than outside. Ants were seen in several occasions in the room. A guest above is played loud music until the wee hours of the morning and fireworks were set off about 1am in the parking lot. Not the fault of the hotel. Just the type of clientele perhaps.
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Everything was good and family enjoyed the stayed!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Ryan
Ryan, 7-night trip
Verified Hotels.com guest review
6/10 Good
Aug 21, 2024
The hotel was very nice and had a great breakfast but the outdoor pool was closed, assuming it was from the storm but nothing was posted online, I would have moved venues since I have 2 kids.
I have joint issues and need to exercise before the day gets started and the fitness center was closed 2 days of my 3 day stay, again, if it was on their website before my visit I would have booked another place.
Adam
Adam, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 17, 2024
Had no hand soap for washing hands and no clean towels for shower the next day and air conditioner was not working properly and bugs in the room
Betty
Betty, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Scott
Scott, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
We had a great time. The breakfast was delicious. The coffee machine in the lobby was wonderful. They have a citrus shampoo, conditioner, and body wash. The towels had some stains, but nothing unsanitary. Honestly looked like someone tried to clean the sand off their shoes and it scuffed the towels. Overall a great time.
Terri
Terri, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Marcus
Marcus, 5-night trip
Verified Expedia guest review
4/10 Fair
Aug 6, 2024
Check in was difficult, person was very nice, however accent made it very hard to understand and when i asked for them to repeat information they got mad and spoke even faster. Room still had last guests trash in it, hair in shower, flies in kitchen area. Only coffee available was decaf and when i asked for some regular at the desk i was told they didnt have any. But the guy was already mad from before so who knows. Kitchen area was extremely used looking.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2024
This place sucks.
This place was terrible got there around 230 pm room wasn't ready checkin was 4 we understood that. But didn't get the call that our room was ready till 6 pm Got in room it wasnt very clean had what looked like blood stains on walls and shower curtain. Tv in front didn't work well kept loosing signal. No blanket on bed had to go to front desk for one. They said it summer time that why there wasnt one. Asked for clean towels never got any. There for 3 days room was never serviced. Phone in room didnt even work. The soap in the shower was empty told them never got tended to. Also all hours of the night you could hear doors slaming. Asked to upgrade rooms was told couldn't because we booked through 3rd party.