Calle Candelaria 31, Santa Cruz de Tenerife, 38003
What's nearby
Plaza de Espana - 2 min walk
Garcia Sanabria Park - 11 min walk
Rambla de Santa Cruz - 15 min walk
Tenerife Auditorium - 16 min walk
Centro Comercial Meridiano - 20 min walk
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive
Tenerife South Airport (TFS) - 47 min drive
Restaurants
100 Montaditos - 4 min walk
Palmelita - 3 min walk
Compostelana Plaza de España - 2 min walk
Atlántico - 2 min walk
La Escala - 2 min walk
About this property
AC Hotel Tenerife by Marriott
At AC Hotel Tenerife by Marriott, you can spend time at the beach enjoying the shade from a beach umbrella. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. AC Lounge serves breakfast, lunch, and dinner, and the rooftop bar is a great place to grab a drink. Other highlights include a rooftop terrace, a poolside bar, and a snack bar/deli.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
83 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Covered onsite self parking (EUR 15 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Shopping
Beach access
Whale-watching nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Coworking spaces
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Communal living room
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Roll-in shower
Room amenities
Be entertained
50-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
AC Lounge - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rooftop Terrace - This poolside rooftop bar serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.19 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self parking costs EUR 15 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife
Frequently asked questions
Does AC Hotel Tenerife by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Tenerife by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AC Hotel Tenerife by Marriott?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at AC Hotel Tenerife by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel Tenerife by Marriott?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at AC Hotel Tenerife by Marriott?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at AC Hotel Tenerife by Marriott and nearby?
AC Hotel Tenerife by Marriott has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near AC Hotel Tenerife by Marriott?
Yes, AC Lounge offers ocean views and poolside dining.
What's the area around AC Hotel Tenerife by Marriott like?
AC Hotel Tenerife by Marriott is in the heart of Santa Cruz de Tenerife, a short 2-minute walk from Plaza de Espana and 4 minutes' walk from Guimera Theater.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
Jan 16, 2025
Sian Joan
Sian Joan, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
Great central hotel
Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Modern hotel in city centre
Very nice and modern hotel. Very comfortable beds and pillows.
Gerard
Gerard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Great Stay in Old Town
A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 25, 2024
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 19, 2024
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
Carol
Carol, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
What a great hotel
Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Excellent stay, brilliant hotel.
Will return!
Nathan
Nathan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2024
We liked everything 😁
WLADYSLAW
WLADYSLAW, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Barbara Helen
Barbara Helen, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
This is a lovely hotel in a fun part of charming Santa Cruz de Tenerife. The hotel has a gym, a rooftop pool and restaurant, and a restaurant in the smart lobby area. The room itself was quiet, spotless, well-equipped, and very comfortable.
Leigh
Leigh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Great hotel and location, nice rooftop terrace although the pool is small. Don’t try parking in the hotel parking unless you are very used to parking in very tight spaces! There is cheaper and more spacious public parking just around the corner from the hotel (Plaza de España).
Marc
Marc, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
Great stay!
Pedro
Pedro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2024
Cathryn
Cathryn, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 12, 2024
Good location, clean and great roof top bar and pool.
Narrow inconvenient basement parking. Hotel’s employee did minimum effort to explain how to access the parking. Next day we use a public parking at 10 minutes walk from the hotel.
Angel
Angel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2024
John
John, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2024
Closeness to the port.
Laurence
Laurence, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 10, 2024
Lovely
Quiet, comfy bed and working kettle and Nespresso machine.
catherine
catherine, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2024
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Christopher
Christopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2024
A lovely new clean hotel. Nice rooms!
Heather
Heather, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2024
Excellent reception staff and lovely room. Gym is very modest.
Elaine
Elaine, 1-night trip
Verified Expedia guest review
2/10 Poor
Mar 30, 2024
Dirty towels , sheets and hallways carpets.
No soap holders
Tiny showers
No suficiente space for luggage
Dryer doesn’t work properly
Jorge
Jorge, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 6, 2024
Ask them multiple times to fix the TV they said they would and still didn’t do anything about it but overall the hotel is nice but quite far out from all of the lively areas.