Days Inn by Wyndham Hinton

First we booked a Efficiency room and upon arrival we were informed that we could not have a pet in that room. We phoned to make sure and was not old this. So we were giving a down graded room and of course no refund of the money for the different room rate. WHY? I paid for a premium room get a lower class room and no refund of difference? Secondly this hotel needs work. Staff (besides housekeeping) are rude. Very noisy rooms and hallways. Beds are so/so. No social distancing what so ever. Days Inn use to be decent but this motel makes Motel 6 look great. Yes that bad.

The hotel was a bit dated but functioning. Can't really ask for too much for that price.

The price was very good, and the room was nice. Check in was efficient. We found that the hotel room was not sound proof and could be noisy as a result.

Room was clean and comfortable ...but no breakfast provided due to COVID

Excellent service. Welcoming attitude of receptionist.

We checked in and 20min later we checked out. I booked this hotel because they offered cots on the website and breakfast. Due to Covid they dont offer them now. Why dont they just day that then? They mention due to covid that the hotel is doing all they can to keep their guests safe. The room smelled like chinese food and the beds were horrible. Nope....we drove all night to get home then stay in that dump.

Never again. I’ll pay the extra money and stay elsewhere. Only reason I picked this hotel is because as crew I’ve had good experiences with Days Inn at other locations. They sent me a message at time of check in to let them know ahead of time if I was bringing a pet... okay I’ve already driven 4 hours with my pet.. why didn’t you tell me sooner?! Call. Yeah we don’t have any pet friendly rooms available but we will make an exception but that’s going to be $30 extra. Pricy but ok. Checking in. Told says on your form not to use the front door to let your dog out but your going to use the front door anyway. Okay When we do check and get to our room was clean and big. Handicap friendly room judging by shower chair in bathroom. But the noise level above us was utterly ridiculous. Either there’s a stairwell directly above us or a circus. And outside the hall at all hours so much noise from other guests conversations. My poor dog and me got maybe 3 hours of broken sleep. Had called the night before and asked if we could have a late checkout. Was told no that’s not allowed and check out at 11am. We left so frustrated and pissed off before 11am. Never not gone to front to say I was checking out. But I was so frustrated and sleep deprived that I didn’t want to have an uncomfortable conversation with the person at the front desk- there was actually no one at the front desk when I left. Ended up seeking out other hotels just so we could get some sleep.

The outside of the property was not so nice but the rooms were surprisingly alot nicer. They didn't have normal room things however, no paper or pens and when we asked for paper we were given two small sheets only. Our coffee was not refilled even though It was not busy there what so ever, we never even saw any other guests there. The room was however very clean, the AC did not function properly as it made very loud noises unless you put pressure on the top. The beds were extremely comfortable. Mixed review but I guess worth what you pay!!

The hotel wasn’t upto the mark on cleanliness. Information was misleading as I paid the price with breakfast included and when we reached there they said it isn’t included. There was a note that if breakfast wasn’t included they would offer reduced rates but they argued that we already paid that low rate when we booked and it was return on Expedia that it won’t be included which is again not true.

Me and my family visited Jasper on july 12.There is no hot water in bathroom and no sugar and coffee mate at coffee