Hotel Commonwealth, Boston

This is an amazing hotel. I was a little bit upset because we arrived at 15:00 hours and tried to make an early check in (the check in is at 16:00 hours). They told me that my room (with fenway park view) was not available yet (No problem, I understand that I arrived early). Then the lady in the front desk did not paid attention to us until 17:00, and just because I startet to get desperate because we were traveling with a baby and she was tired and needed some rest, a nap, and baby stuff. At the end of the day they offered us a room upgrade (pretty good suite) without fenway view :(. I was dissapointed by the lack of empathy in order to find us a room at the check in time that was supposed to be at 16:00, instead we got a room past 17:00 hours, more than two hours in the lobby. In general I recommend this hotel because is so close to Fenway Park, but I think if I come back to Boston I will prefer to try another option.

Excelente ubicación, frente al estadio de Beisbol, muy limpio y excelente trato!

Correct hotel, good location. Air conditioned too cold in the reception area

Great hotel convenient to Fenway, terrific room, helpful staff

Stay was comfortable. Valet was great ! Check in was not good . Was put on the second floor after I asked for a higher floor the girl claimed there was no other room . Got to the room and called back down and spoke to someone else and was givin other options . Wish she wasn’t so cold and gave me the other options at the check in time . She put a basket of snacks in front of my daughter and I but didn’t offer . Was very uncomfortable. Other then front desk girl the hotel was great ! Room was very clean and valet was great once checking out .