Best Western Toledo South Maumee

For the price it was quite alright. Breakfast was not so stellar but understandable in these uncertain times. The pool was open and the gym was not. It made it appear that the gym was open online though. Place looked pretty clean and surrounding rooms were quiet.

The lady working the desk was such a wonderfully nice person!

The hotel itself was nice and clean, the staff was a little nitty gritty, you have to pay the charge for the room PLUS an extra $50 for "incidentals" that you don't get back for about a week according to the front deskman AND they don't tell you that on this website OR during the phone call to confirm open availability. The pool room WAS FREEZING... the water was cloudy, you couldn't see the bottom -- you had to swap out towel for towel if you went to the pool more than once, only one towel per person and you had to trade it in for another one. And he was only testing the PH balance as we were entering the pool room itself. It does NOT look that nice as it shows in the picture.

Rooms needed to be updated, walls need to be repainted however the staff was pretty nice

Stay was terrible, customer service was bad, room smelled like it had been smoked in, door handle installed incorrectly, showerhead wasn't working properly, still waiting on security deposit that was suddenly needed yet not listed or posted anywhere in the facility, lady at the counter never wears a mask and is constantly coughing, I have photo evidence of her without mask

Bed covers were tired and stained; they went on the floor immediately. Room did have a fridge and microwave. Room itself was clean. Grab and go breakfast was minimal, even by Covid standards. Breakfast coffee was empty by 8:30. Hot water for tea was warm. Was rated with 3 stars on the Trivago website, but I’m rounding up to a 2.

Dirty room. Glass rings on multiple counters. Leftover chicken wings in the fridge and pieces of candy under the footstool. Safety latch on door broken. Very disappointed.

The room was clean and spacious and the bed was very comfortable. We couldn’t get the TV to work. Most concerning was some black particles, like mold, that came out of the bathroom faucet. This was in room 103.

It was a clean environment, room was nice and staff was very attentive.

This is the third time I've been there this year. Beautiful property, beautiful rooms great people!