Hampton Inn by Hilton Kamloops

It's hard to communicate with a desk clerk who is wearing a mask under a face shield behind a wall of plexiglass. Overkill, wouldn't you think?

Comfortable

Very happy here, clean building and appreciated the stickers on the door

The newly renovated rooms were better than we expected and the staff were super accommodating for our weekend stay.

Only Pro was the pool. Booked for private 30 minute timeslots. However, there was no sanitizing between parties, as the front desk had said. Booked 1 night for an anniversary getaway in a 2 queen mini suite using a free rewards night. Upon check in I was advised that room type wasn't available but will be given two 2 queen rooms instead. Since we were traveling with our young child, 2 separate rooms with NO adjoining door would not work. So I was given a room at the back of the building (facing the hill) which they said was a 2 queen mini suite. The room looked like a standard 2 queen room with a sofa bed. Not impressed. Kept getting different excuses of why we didnt get the room as reserved. But now I'm assuming its since I used a free reward and was not a "paying" customer. A complimentary bottle of wine was in the room for us but that doesn't make up for the room error. Breakfast was the usual waffles, scrambled eggs, toast, etc. Order was taken at a counter and put on a tray by an employee. The poor woman was run off of her feet! I mentioned to her that she needs a tip jar. She said people usually leave money on the table. But what about the people that take their breakfast to their room?? Management needs to look at this! She needs weekend help! We were going to stay for 1 more night but decided on a different property as we didnt want to give our money to Hampton Inn Kamloops.

Wonderful as always! Our favourite place to stay in Kamloops, have been coming at least once a year for 15 years and it never disappoints!

Staffs are amazing and super friendly. Highly recommend if you need a stay in Kamloops!

The first room we checked into was not well cleaned, there was food on the floor, hair in the beds and we didn't feel comfortable staying in the room. They moved us to a new room, it was slightly better, but not significantly. They called to check if the room was better and offered to move us again, but our kids were tired, so we just kept the room. The sofa bed mattress was terrible and the blankets minimal. The breakfast was good and the precautions were handled appropriately. We would not stay here again.

Nice clean hotel to stay in. Beds are comfy and staff is super friendly