Red Lion Hotel Boise Downtowner, Boise

Beds were very comfortable. Room clean. Room service didn’t clean room until late in the afternoon most days.

Not happy with quality and cleanliness of rooms. Wouldn’t stay here again.

Cat hair in corner of room. I am highly allergic. Took 2 types of medication and left. Could have been serious as I explained to the hotel clerk at check in. I would not have noticed but my glasses fell off and flung away to a corner where a broom or vacume wasn’t reaching. There was a little pile of hair. I was just not impressed I really wanted to be because the entrance is beautiful. The hotel clerk, Dietrich was rude and He told me there were no pets allowed on the 2nd floor. Found out the following day from another hotel employee that’s just not so. Pretty room. Lovely decor with its flowing orange sheers. Weird location. Too many questionable things occurred for me to return. Not to mention they double billed me and I’m still trying to have them correct that, 4 days later. Oh well... next.

Booked room for 3 people, because the site said a king room will sleep 3 people. Check in and asked if it had a pull out bed or a role away in it. It did not. So I asked for a role away, because I booked the room for 3 people. Had to ask for role away 3 times before they sent it, then told me it was the last one and that there were 4 rooms "fighting" for it. Then when I checked out was charged an additional $15 for the role away to sleep the correct number of people that I booked the room for.