Hotel North Woods, Ascend Hotel Collection

It was nice and the staff was great. Overall condition was dated and didn’t feel the cleanest and parking was not ideal as you were struggling to find a spot nightly.

The customer service team was great. COVID makes a full review difficult as some things that I would say need improvement may only be an issue that is beyond their control. Room was great-- no place to gather ("conference rooms") were closed so we could not gather as a family for games etc.

In the heart of town, nice comfortable accommodations.

Overall- It was a wonderful stay! One small hiccup- It seems like the room phone wasn't working at all, so that was a slight annoyance as there was a coffee maker in the room but absolutely nothing to make coffee with. I assume this was a covid precaution to minimize contact, but there was no sign or indication at check-in that this was the procedure. When we finally walked to the front desk, they quickly and cheerfully provided us with two self-contained bags with everything for coffee for two to make in-room, which was fine. The rooms are very comfortable and updated, and the view was simply wonderful. Staff was very friendly, and overall the property was very clean and comfortable and the location can't be beat.

Great room in Center of town Quick walk to the ice-skating in hockey rink Only drawback there was no food in the house but right outside the door of Hotel on the place to Only drawback there was no food in the house but right outside the door of Hotel plenty of place for food

The hotel could use some love. We stayed at this hotel a few years ago and enjoyed it so we decided to stay again, but it seems like since then the place hasn't been well-maintained. You arrive at pothole-filled parking lot that never has enough spots. The carpet is worn and stained. There was a discarded water bottle under one of our beds when we arrived. A construction crew was renovating a room down the hall the first day we arrived, and three days later the dust they created was still on the hallway carpet. The rooms are a good size, it's great that they're dog-friendly, and the location is great, although the bar downstairs was loud two of the nights we were there. But next time we're in Lake Placid we'll stay somewhere else.

The room was comfortable and clean. The lighting is a little dim. The restaurant and bar are currently closed for renovations. The front desk was helpful and always available.

The hotel was stinky, ac didn't work well, shower head didn't work ( very low pressure) like one little stream. Bed sheets had a stains. Parking so narrow, our car got damaged on both sides. Sometimes you can find motels in much better conditions.

Overall a nice stay, clean room except there were a couple of spiders on the windows, good service, fair priced. Very thin walls.The sheets were a little dirty.

For the most part, the place was clean. Its very out dated but, they are renovating it, while we were there. There is nothing opened in the hotel. The restaurant, breakfast and lounge are completely closed up. They do give you 2 k-cup of coffee at check in and you can go to the desk and ask for more. Ice is also behind the desk. The vending machine only worked a couple of times during our stay. The parking for the hotel is a nightmare. The one good thing about the hotel is that it is right in the middle of town and with in walking distance to everything. The town is quite pricey, food, coffee, souvenirs, also every coffee shop is closed on Tuesdays. The Olympic Center only has a couple of things opened and only from Thursday-Monday and bit pricey. We did enjoy our time in Lake Placid!