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Hotel Louis C. Jacob

5.0 star property
Riverfront hotel in Altona with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Louis C. Jacob

Sauna
Sauna
Terrace/patio
Property entrance
Elbroom | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Spa
  • Parking available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • In-room childcare
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is $204
includes taxes & fees
$190 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Single Room

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 290 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 1 Bedroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elbroom

Elbroom | Premium bedding, pillowtop beds, minibar, in-room safe

Elbroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Garden View

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Interior

Fraser Suites Hamburg

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (741)
The price is $197
includes taxes & fees
$184 per night
Jan 9 - Jan 10, 2025
Fraser Suites Hamburg
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About the neighborhood

Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • Jenischpark - 19 min walk
  • Volksparkstadion - 10 min drive
  • Barclays Arena - 10 min drive
  • Trabrennbahn Hamburg Bahrenfeld - 12 min drive
  • Reeperbahn - 12 min drive

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg-Sülldorf Station - 7 min drive
  • Schützenstraße (Mitte) Hamburg Station - 10 min drive
  • Eidelstedt Station - 10 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Klein Flottbek S-Bahn - 20 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Strandkind Hamburg - ‬4 min drive
  • ‪Café Palme - ‬5 min drive
  • ‪Rio Grande Blankenese - ‬3 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk
  • ‪HYGGE - the farm - ‬14 min walk

About this property

Hotel Louis C. Jacob

At Hotel Louis C. Jacob, you'll be within a 15-minute drive of Volksparkstadion and St. Pauli Piers. Guests can be pampered with massages at the spa, and Jacobs Restaurant, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a sauna.

Languages

Arabic, English, French, German

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (EUR 30 per night)
  • Onsite valet parking (EUR 30 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1791
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Porch
  • Fireplace in lobby
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Deck
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacobs Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 16 for children
  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Self parking costs EUR 30 per night
  • Valet parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Does Hotel Louis C. Jacob offer free cancellation for a full refund?
Yes, Hotel Louis C. Jacob does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Louis C. Jacob?
Yes, pets are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Louis C. Jacob?
Yes. Self parking costs EUR 30 per night. Valet parking costs EUR 30 per night.
Is airport shuttle service offered by Hotel Louis C. Jacob?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Hotel Louis C. Jacob?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hotel Louis C. Jacob?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min drive) is nearby.
What is there to do at Hotel Louis C. Jacob and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna. Hotel Louis C. Jacob also has a garden.
Are there restaurants at or near Hotel Louis C. Jacob?
Yes, there are 2 onsite restaurants, featuring alfresco dining, French cuisine, and garden views.
What's the area around Hotel Louis C. Jacob like?
Hotel Louis C. Jacob is located on the boardwalk/promenade in Altona, a short 19-minute walk from Jenischpark.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Panayiotis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Elisabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super great hotel
We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Jennifer, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beatiful hotel
Asta, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Just one thing missing
This Hotel needs air conditioning in order to stay in business otherwise excellent
Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent patio and stay
Lania, 3-night trip
Verified Expedia guest review

8/10 Very Good

Wonderful location and property
I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Lesther, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Marilyn, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Siaw, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are top notch! We felt like guests in a home! Thank you!
2-night romance trip
Verified Orbitz guest review

6/10 Good

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great classic hotel
Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Hillary, 1-night business trip
Verified Hotels.com guest review

6/10 Good

A dramatic decline in service.
We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Rene, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Georg, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel
Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.
Jason, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful area, nice walking paths, bit remote from rest of city...
Herbert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointing unfortunately.
I was really looking forward to my stay at this hotel. Unfortunately it turned out to be spectacularly unimpressive. It's one of those places that believes it's own publicity but in my view fails to live up to it's own standards. The place is just too fussy. Before arrival I had been sent a voucher promising me a room upgrade. I definitely didn't get that upgrade. I'm not actually sure I even got the room I booked. The room was cold, the pillows were paper thin and the blackout curtains were not even big enough for the window they claimed to black out. Wifi is very poor. Fitness centre is too hot. To reach the room I had to use 3 lifts. Apparently I had a €10 food and beverage voucher at my disposal. The reception staff knocked €3.70 off my bill - the price of a bar of chocolate which according to the room service menu is €4.50. They also tried to bill me for 4 breakfasts when I had in fact eaten none. Yes, the place is comfortable and clean. Yes, the decor is tasteful and well presented, but overall this hotel is severely lacking in charm and comfort. There are very many hotels in the Hamburg area which are far better at giving guests what they want with the minimum of fuss than this hotel seems capable of doing. If you really must choose your pillow from a list including cherry stone, flax, horse hair etc. then be my guest but it's not for me I'm afraid. Me, I just want a medium-firm pillow, and the hotel I am in right now has provided exactly that. Without any pretence.
Graham, 4-night business trip
Verified Hotels.com guest review