Village Suites Bay Harbor

While the room was spacious and did resemble the booking photos, it was in need of deep cleaning. Sliding glass doors were full of fingerprints, the floors hadn't been swept or mopped, many stains on the furniture and chair coverings, someone's makeup was on our comforter so it hadn't been changed. We literally cleaned countertops throughout before we could use them, sticky and dirty. There were dirty wine glasses and debris on the balcony and the suite upon entry smelled like wet dog. At check in, the staff didn't know anything about the area, where to eat, things to do, etc. We didn't know there were restaurants in the other building until we went for a walk, went inside and found them. Despite the obvious need for housekeeping and lack of knowledge in your staff, we did enjoy the fireplace, the view and location.

We are seniors. Based on that, we found the bathtub dangerous. It was very high without any mat in the tub. The lighting in the bath was dim and not adequate. The area was lovely. The room was clean and bedding adequate.

Had a great experience. Short stay, but overall was a very nice place!

Security doors on main level were difficult to access. Wife could not get in and had to wait in car for 45 minutes. View was beautiful though.

This is a lovely area. It really is a village with restaurants and shops. The hotel itself is very nice. Our room was nicely decorated and the beds were quite comfortable. Our only disappointments were in the lack of an arm chair (which was pictured on their website), faulty lighting in the bathroom (which they attempted to fix but did not), and a coffee maker that needed to be replaced.

The room was a connecting room with a single locked door separating the 2 rooms. We could see light and hear everything from other room. Possibly the smallest room in a long time and for sure NOT what was expected.

Beautiful, clean, comfortable. Loved the location, view, pool and accommodations!

Beautiful property, very clean, great location. All amenities are very nice. Shops, dining, marina very convenient.

Very low water pressure in the shower. Good area for walking around.

The location of this hotel next to the Marina is beyond compare. I would highly recommend.