I really wanted to like this property, but it's clearly struggling with upkeep. As many of mentioned in other reviews, the interiors haven't been updated in many years and cleanliness (e.g., mold in the bathroom tiles) is an issue. I also observed significant mold on the underside of a crib sitting out in the hallway, which was alarming. Balconies are very small and not for sitting and, yes, there will be smokers out there anyway. The internet only works in certain areas of the room. Our family staying in another room had TV issues that took an engineer almost 4 hours to resolve; they finally requested another room and were settled in at 11:00 pm. We were there following Tropical Storm Debby and a number of amenities were not working including floating park and zipline (mechanical issue). Lots of added costs with ancillary things like kids' activities, drinks, and parking. The parking lot is a mess with construction equipment and materials thrown everywhere. The pools have zero shade with the exception of the Oasis Pool at RumFish (worth checking out) and only 3 rentable cabanas (sold out). Restaurants are small and also not particularly clean. I was worried about the timeshare pitch, but that was pushed minimally with one mention at check-in unless we wanted a "tour." Signs everywhere say no outside food and drinks, but folks were bringing coolers of beer since prices were so high at the bar. Staff we encountered were ALL helpful, nice, and eager to please!