Melbourne Convention and Exhibition Centre - 14 min walk - 1.3 km
Rod Laver Arena - 2 min drive - 1.4 km
Getting around
Melbourne, VIC (MEB-Essendon) - 19 min drive
Melbourne Airport (MEL) - 24 min drive
Avalon Airport (AVV) - 40 min drive
Flinders Street Station - 9 min walk
Spotswood Station - 12 min drive
Southern Cross Station - 22 min walk
Melbourne Central Station - 22 min walk
Flagstaff Station - 22 min walk
Parliament Station - 23 min walk
Airport pick-up service
Restaurants
Belgian Beer Cafe Melbourne - 5 min walk
BearBrass - 6 min walk
Aria Bar & Lounge - 7 min walk
Saporito Cafe Bar & Grill - 1 min walk
Damon Bradley - 6 min walk
About this property
Quest Southbank
When you stay at Quest Southbank, you'll be within a 15-minute walk of Collins Street and Crown Casino. Guests can visit the fitness center for a workout or grab a bite to eat at Saporito Cafe Bar & Grill, which serves breakfast and lunch. A sauna and a snack bar/deli are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Property amenities
Pool/Spa
Sauna
Internet
Free WiFi
Parking and transportation
Secured uncovered self parking on site (surcharge; includes in/out privileges)
24-hour pick-up airport shuttle (surcharge)
Limo/town car service
Car recommended
Family friendly
Children stay free (see details)
Restaurants on site
Saporito Cafe Bar & Grill
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Cookware/dishes/utensils
Electric kettle
Toaster
Dining
Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: AUD 27-27 for adults and AUD 27-27 for children
1 restaurant and 1 coffee shop/cafe
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Alarm clock
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Separate bathtub and shower
Shampoo
Soap
Towels provided
Hair dryer
Free toiletries
Toilet paper
Living spaces
Living room
Entertainment
55-inch LED TV
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
24-hour business center
Computer station
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Free newspapers (lobby)
Location highlights
Near a metro station
Near a train station
In the city center
In the entertainment district
Near a health or beauty spa
Near outlet shopping
Things to do
Fitness center
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
94 rooms
22 floors
1 building
Special features
Dining
Saporito Cafe Bar & Grill - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: AUD 300 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
Airport shuttle service is offered for an extra charge of AUD 98 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per day
Rollaway beds are available for AUD 50.0 per day
Parking
Uncovered self parking costs AUD 35 per night with in/out privileges
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank
Frequently asked questions
Does Quest Southbank offer free cancellation for a full refund?
Yes, Quest Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Southbank?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Southbank?
Yes. Self parking costs AUD 35 per night.
Is airport shuttle service offered by Quest Southbank?
Yes, a shuttle from the airport to the hotel is available. The charge is AUD 98 per vehicle.
What are the check-in and check-out times at Quest Southbank?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Quest Southbank and nearby?
Quest Southbank has a sauna and a fitness center.
Are there restaurants at or near Quest Southbank?
Yes, there's an onsite restaurant, Saporito Cafe Bar & Grill.
Does Quest Southbank have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a toaster, and cookware.
What's the area around Quest Southbank like?
Quest Southbank is in Southbank, a short 9-minute walk from Flinders Street Station and 12 minutes' walk from Collins Street. Travelers love the aparthotel's prime location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 12, 2024
Spacious room. Clean and great service.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Quest Southbank
Location is an easy 10 minute walk to Southbank
Room was very comfortable and clean
Gail
Gail, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Car park not fit for purpose
The staff were lovely and friendly
The car park was not fit for purpose and I would have been better off using the Wilson’s car park down the road which was not only cheaper but bigger spaces
I have a wide wheel base car which meant that to negotiate the turns and the car space had to do several backwards and forwards turns All in all it took a stressful half hour to get parked I would have appreciated a heads up from management when I asked about parking I even saw small cars struggle
Also the compendium clearly states that all biscuits teas and coffees would be refreshed during the clean However , this was not the case We were told that the two biscuits that were there for our five visitors were complimentary on the first night only when i questioned it
I felt that all in all the stay was overpriced for what we received
Having said that , it was very clean and the beds were comfortable
Brenda
Brenda, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Shane
Shane, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
We would definitely stay again, spacious rooms and amazing view. Apartment is clean and tidy. Well maintained.
Elenoa
Elenoa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Hassle free check in and great stay plus friendly staff
Arun
Arun, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Sep 7, 2024
Wayne
Wayne, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Good local. But they don’t answer the questions that we send at site
Danielle
Danielle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great location and great staff
Richard
Richard, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Great location. The Apartment was a great size.
Simone
Simone, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Aug 11, 2024
Great location. Nice big apartments with balcony. Great price. Really friendly reception as well.
Samara
Samara, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 10, 2024
The staff at Quest are so kind, obliging and helpful. From reception to housekeeping, management and maintenance. Always a pleasure being at Quest Southbank when visiting Melbourne. Thank you.
Sally
Sally, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Quick & easy check in process. Close to shops, restaurants, bars train station & trams.
Christie
Christie, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
Aug 8, 2024
Great view and such a clean apartment. Friendly staff!
Zoe
Zoe, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2024
Andrew
Andrew, 5-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 4, 2024
The price was too high compared against the value offered by the property, the towels need replacing way too thin, mattress meed a toppper! a tv in the bedroom should be a standard
marcelo
marcelo, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jul 31, 2024
Cannot fault the Quest Southbank for service, amenities, cleanliness. So accomodating and perfect for our needs - girls weekend away 😊
SONYA
SONYA, 2-night trip with friends
Verified Wotif guest review
6/10 Good
Jul 24, 2024
Stay is ok
Stay is ok
Jimmy
Jimmy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
We loved our stay and would stay again. Parking was a little tricky for a large car and navigating the car park but we wouldn't let that stop us from booking again. Thank you!
Lye
Lye, 4-night family trip
Verified Wotif guest review
8/10 Very Good
Jul 21, 2024
The quest is great place to stay on Southbank nice clean rooms. We it booked 3 bedroom apartment but was canceled due aircon they put us on 2 rooms which we weren’t happy about B ut it all worked out and staff did everything to make us happy
Jill
Jill, 2-night trip
Verified Wotif guest review
6/10 Good
Jul 14, 2024
Allison
Allison, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
Shannon
Shannon, 4-night trip
Verified Wotif guest review
10/10 Exceptional
Jul 1, 2024
Convenient location to arts precinct, Southbank restaurants and shopping.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Easy access to Casino district and public transport, always clean and quiet