Spring Hotel Vulcano

Haven’t been back to this hotel since it was refurbished. Have nothing to criticise, everything from quality of the rooms, the excellent food, friendliness of the staff and the entertainment were everything we wanted from our holiday. We were especially impressed with the design and quality of the bedrooms and the public rooms.

Had to change rooms but then ok original room had restaurants over the room also next room had children woh woke us up at 7.00 in the morning

The staff were excellent and first rate at customer service. The rooms were clean and spacious. The food was also excellent and a very varied choice, so that everyone could find something they liked, and catered to dietry needs. The UP rooftop was very good (we got to look round) but was fully booked when we tried to book in. The Spa was excellent and we had some treatments and used the spa a few times. We had to report the stream room not working, but this was fixed within the hour. The lifts, although there were 3, 2 only were working during out visit and this resulted in queues waiting for the lifts. We did not mind walking downstairs but could not walk up. The poolside loungers, although it says they cannot be reserved, were. We had to sit in a semi shaded area whilst there were empty beds with towels on that were not being used, but had been saved. The pool guard did not seem to care and told us there were beds available The hotel entertainment was awful !!

Spotlessly clean, modern bright rooms, dining area & bar. Lots of sunbeds, fantastic food.

Third time to this hotel and cant recommend it enough

The lovely friendly the excellent food and good entertainmentstaff

Needs to get better coffee those machines don’t taste good

Lovely property - upgraded and refurbished but the service is back with the 90's 3 star hotel standard. Very disappointed

Everything we required was there. Had a wonderful relaxing holiday.

Lovely hotel, clean and comfortable. Good service. The food is good on the whole although can sometimes lack a little later in the evening, but still not bad. Fitness facility is good, pool nice with no issues getting a sun-bed which was a nice change from other similar hotels. Great stay, will return.