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Jamaica Palace Hotel

3.5 star property
Hotel with outdoor pool, near Trident Castle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jamaica Palace Hotel

Interior
Exterior
Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated
Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; Caribbean cuisine, garden views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Free breakfast
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The price is $204
includes taxes & fees
$184 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Sea Cliff Resort
Pool
Airport transfer
Parking available
Free WiFi
8.2 out of 10, Very Good, (126)
The price is $173
includes taxes & fees
$158 per night
Nov 19 - Nov 20
Sea Cliff Resort
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About the neighborhood

Map
Williamsfield, Port Antonio, Portland

What's nearby

  • Trident Castle - 9 min walk
  • Rio Grande - 7 min drive
  • Frenchman's Cove Beach - 9 min drive
  • Blue Lagoon - 10 min drive
  • Winnifred Beach - 22 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Jamaica Palace Hotel puts you just a 5-minute drive from Jamaica Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gallery Restaurant & Bar, which serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Arabic, English, German, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 7:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel offer free cancellation for a full refund?
Yes, Jamaica Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jamaica Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Jamaica Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jamaica Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Jamaica Palace Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Jamaica Palace Hotel and nearby?
Have fun with nearby activities like boat tours, hiking, and horseback riding. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Jamaica Palace Hotel?
Yes, Gallery Restaurant & Bar offers Caribbean cuisine and garden views.
Does Jamaica Palace Hotel have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Jamaica Palace Hotel like?
Jamaica Palace Hotel is located a short 9-minute walk from Trident Castle.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Candace, 3-night trip
Verified Hotels.com guest review

6/10 Good

..
Marleen, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

This hotel is a gem! It looks beautiful, has plenty of space and is great for a quiet stay. It is just missing a few touches that would make it great (etc. extra amenities such as a gym, tv in dinning room, cable in the rooms, access to open bar near the pool, concierge for things to do around the area, etc)
Leonard, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kamille, 2-night trip
Verified Expedia guest review

8/10 Very Good

What I like most about this property is the staff, they are amazing. The friendly greeting at the gate by security to the warm welcome at the front desk (especially Tisha) and the gleaming smiles from the breakfast staff to start your day. Ms Elizabeth is always with a pleasant smile whenever you ran into during a walk. The property is very clean and housekeeping team always seems eager to keep such cleanliness intact at all times. However, the property is very dated, the rooms and bathroom would be so much brighter and lighter with an upgrade. Overall this place is one I would recommend if you need a quiet place to stay outside of town but not too far away. WiFi service was very good I got plenty of work done including zoom meetings.
Latoya, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, felt safe and cleanliness
Simone, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Simone, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing. We went through a Cat 4 hurricane while we were here. The staff was very attentive and even moved our rooms closer to the dining hall. Beautiful surroundings quiet and as described online.
Suzanne, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Love the property and my stay! I would recommend it to anyone.
Recardo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Allan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I love the property and the as well they treat me and my wife very good
Ricardo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome Getaway location
We chose Jamaica Palace hotel for peace & quiet and it was awesome. We received great services from front desk and restaurant and the grounds was peaceful. Lots of mangoes too. The Jamaica shaped pool was warm and inviting and we spent memorable time in the pool and it rained also. That was a blessings. We will definitely return. All the staff were to be commended- the restaurant staff "Y' and front desk and even the pool attendant was kind, professional. Hats off to Jamaica Palace hotel - 5 star in my book
ORVILLE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing food! Very clean rooms! Quiet property!
Rochelle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and clean property. Close to all the beaches. Sorry i could only afford to spend few days. I will go there again. Morgan, Sanya, and Rowan were very were very and polite. As a mayter of fact the whole staff was very professional. I would recommend Jamaica Palace Hotel anytime. Did not like how long the ride was from Kingston but i will definitely go back next year.
Esther, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

i was not impress at the begining because i found out hotel has a itfew close doors at 11pm however the service was great staff are excellent love the breakfast you get choices american or jamaican breakfast times ip yo the chef i had a great time stand for 3 weeks in march and i would definately visit again highly recommended
Eulalee, 8-night trip
Verified Expedia guest review

10/10 Exceptional

This property is a gem and an excellent representation of Jamaica that epitomizes Relaxation, Peace, Tranquility, Comfort, Style, Friendliness and Great Food! It’s one of those places that you yearn to return for more. The staff is very welcoming and helped even made an impromptu birthday evening just magnificent. Thanks!!!
Omar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the private stay. The room was spacious and comfortable. The food was delicious!!! The staff was amazing!
Priscilla, 1-night family trip
Verified CheapTickets guest review

8/10 Very Good

Nadia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My husband and I paid extra for the superior room to be greeted by first being placed in the wrong room category and thereafter were told the hot water was not available at the time and would be fixed within a few hours. To our dismay the hot water was never fixed and we were told contradicting answers by front desk. Regrettably after paying $185 USD for this stay we had to shower in ice cold water. Not to mention the rooms were far from what is photographed on Expedia. Definitely a highly edited photo of what you really get. The room also had a very high musty scent. I complained to the manager about our poor stay and not to mention no hot water to only be told ‘well you were told on arrival there will be no hot water and it would be fixed’ it was never fixed! She also proceeded to inform us that no compensation can be issued due to us booking from a third party Expedia. This was nonsense and it is unfortunate that places like this continue to scam people.
Savini, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peace, quiet and the feeling of being safe.
marlene, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful property. The staff was very attentive and the breakfast was good. We got the pool to ourselves on the day we decided to swim and it was clean as well. Loved the location, very close to all the beaches in Portland. Would def stay there again
Olivia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marvin, 3-night trip
Verified Expedia guest review

4/10 Fair

This property has so much potential. The grounds are absolutely beautiful. Gorgeous views and lush gardens. Pool is nice and large. The service is really lacking. It takes forever if you order off the a la carte menu (1 hr for a snapper fillet with french fries!) The bedroom and bathroom are really dated. You can tell nothing has been done in a long while to improve the place and it's a real shame. We won't be coming back.
Nasaria, 2-night romance trip
Verified Expedia guest review