Exclusive Gramado Hotel & Spa by Gramado Parks

Property class: 3.5
Family-friendly hotel with spa, near Gramado Covered Street

Choose dates to view prices

When you stay at Exclusive Gramado Hotel & Spa by Gramado Parks, you'll be just a 5-minute drive from Gramado Covered Street and Gramado Central Avenue. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and overall property condition.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center

For families (6)

  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$81 nightly
The total price is $83
Nov 3 - Nov 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(60 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000

What's nearby

  • Hollywood Dream Cars Museum - 1 min walk - 0.2 km
  • Super Carros - 9 min walk - 0.8 km
  • Santa Claus Village - 14 min walk - 1.2 km
  • Gramado Central Avenue - 5 min drive - 2.6 km
  • Gramado Covered Street - 6 min drive - 3.3 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive
  • Salgado Filho Intl. Airport (POA) - 151 min drive

Restaurants

  • ‪Rasen Braza - ‬11 min walk
  • ‪Carne & Osso Steakhouse - ‬17 min walk
  • ‪Restaurante Aquecee - ‬3 min walk
  • ‪Pizzaria Heróis Da Pizza - ‬6 min walk
  • ‪Chocolate Caseiro Planalto - ‬3 min drive

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

  • When you stay at Exclusive Gramado Hotel & Spa by Gramado Parks, you'll be just a 5-minute drive from Gramado Covered Street and Gramado Central Avenue. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 187 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (BRL 50.00 per day)
    • Secured covered onsite valet parking (BRL 50.00 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Children's books
  • Baby bath

What to do

  • Pool table

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Dining

Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: LEED - Leadership in Energy and Environmental Design. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Late check-in between 11:00 PM and noon can be arranged for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered self parking costs BRL 50.00 per day
  • Covered valet parking costs BRL 50.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Frequently asked questions

Does Exclusive Gramado Hotel & Spa by Gramado Parks offer free cancellation for a full refund?

Yes, Exclusive Gramado Hotel & Spa by Gramado Parks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Exclusive Gramado Hotel & Spa by Gramado Parks?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes. Self parking costs BRL 50.00 per day. Valet parking costs BRL 50.00 per night.

What are the check-in and check-out times at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Exclusive Gramado Hotel & Spa by Gramado Parks and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Exclusive Gramado Hotel & Spa by Gramado Parks also has a fitness center, spa services, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes, there's an onsite restaurant, Signature.

What's the area around Exclusive Gramado Hotel & Spa by Gramado Parks like?

Exclusive Gramado Hotel & Spa by Gramado Parks is a short 1-minute walk from Hollywood Dream Cars Museum and 14 minutes' walk from Santa Claus Village.

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Reviews

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was well-organized, clean, and offered a great experience for relaxation and fun. (40 reviews)
  • The spa facilities, including the heated pool, jacuzzi, and sauna, were clean and well-maintained. (12 reviews)
  • The hot tubs were clean, warm, and excellent, with some guests enjoying them even in cold weather. (13 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Excelente hotel
Verified review

10/10 Exceptional

Excelente!!
Verified review

10/10 Exceptional

There was noise from upstairs but im not that sensitive of a person ... Everything was good. 5/5 experience. Oh! Valet is like 45R per day for your information.
Verified review

10/10 Exceptional

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Verified review

10/10 Exceptional

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Verified review

10/10 Exceptional

Quarto limpo e seco, roupa de cama cheirosas, roupão para acesso à piscina, piscina aquecida, excelente café da manhã.
Verified review

10/10 Exceptional

Equipe prestativa, hotel muito bonito e organizado. Fomos com uma bebê e foram muito solícitos ao emprestar carrinho. Recomendo!
Verified review

10/10 Exceptional

O hotel é maravilhoso a piscina , os funcionários o apartamento , sala de jogos com vídeo game , muito top mesmo , o café então me surpreendeu mesmo completo com tudo , voltarei se Deus permitir , eu recomendo conserteza
Verified review

10/10 Exceptional

O hotel é maravilhoso, o quarto ampllo, tudo muito limpo, café da manhã sensacional, localização ok, piscinas e academia ótimas, a única coisa que deixou a desejar foi a conexão de internet disponibilizada, muito ruim!!! Os funcionários todos muito atenciosos.
Verified review

10/10 Exceptional

Foi excelente
Verified review

6/10 Good

Quarto sem isolamento acústico.
Verified review

10/10 Exceptional

Foi uma experiência incrível, hotel excelente, piscina maravilhosa e café da manhã excelente, funcionários atenciosos, higiene impecável.
Verified review

10/10 Exceptional

Hotel com uma infraestrutura muito Boa para quem tem filhos. Café da manhã muito Bem servido. Estacionamento pago à parte.
Verified review

10/10 Exceptional

Adorei! Ficamos com gostinho de quero mais!
Verified review

8/10 Very good

Quarto ótimo, banheiro também. O chuveiro do meu quarto era muito fraco, horrível para uma mulher lavar o cabelo, o travesseiro também muito ruim, café completo, satisfatório. Restaurante bom. Atendimento perfeito, principalmente da recepção. Também foi preciso serviço de quarto às 23:00 pois a criança passou mal e fomos atendidos com muita prestabilidade.
Verified review

10/10 Exceptional

Excelente experiência. Staff prestativa
Verified review

10/10 Exceptional

EXCELENTE EXPERIÊNCIA, RECOMENDO.
Verified review

10/10 Exceptional

Quartos com excelente qualidade e confortável. Estrutura completa muito boa incluindo as piscinas. Voltarei com certeza.
Verified review

10/10 Exceptional

Atendimento muito bom. Tive um pequeno problema que logo foi resolvido. Café da manhã bom, com opções do dia para escolher ,fora self service. A piscina quentinha e a jacuzzi também, mesmo frio no hotel e quente e de boa. Voltaria! Você consegue pegar guarda chuvas de graça.
Verified review

10/10 Exceptional

Café da manhã excelente, piscina aquecida, quarto limpo e confortável
Verified review

10/10 Exceptional

O lugar é perfeito! O atendimento dos funcionários da recepção foi excepcional, são inteligentes, ágeis e resolutivos. Pergunte o que quiser. Destaque para a funcionária Jalusa que nos ajudou em tudo: dicas, explicações sobre a região, dentre outros. O bar é de matéria prima de primeira qualidade. Enfim, quartos, piscina, logística do café da manhã e cumprimentos aos aniversariantes. Foi fantástico!!!
Verified review

10/10 Exceptional

Hotel muito bom, café da manhã com bastante variedade, piscina com agua quente e brinquedoteca. Ótima opção para quem tem criança!
Verified review

8/10 Very good

O que gostamos: A organização do hotel é muito boa, especialmente em relação aos agendamentos. As atividades são bem organizadas. Também achamos muito interessante a oferta de massagem gratuita e a programação diária de atividades, que é variada e torna a estadia mais agradável. O que não gostamos: A acústica do hotel poderia melhorar. Durante a estadia, foi possível ouvir bastante o barulho dos quartos ao redor e, principalmente, ruídos vindos do andar superior. Também foi possível ouvir cachorros latindo do lado de fora do hotel todas as manhãs, prejudicando o descanso. O estacionamento é outro ponto negativo, principalmente pelo valor, que consideramos excessivamente caro em relação ao preço da hospedagem. O ar-condicionado também deixou a desejar. Fomos informados de que o sistema é programado para manter uma determinada temperatura de forma centralizada, sem permitir que o hóspede escolha livremente uma temperatura mais fria ou mais quente. Na prática, o quarto ficou quente, prejudicando o conforto. Seria melhor se cada hóspede pudesse regular individualmente a temperatura. Por fim, as TVs eram Smart TVs, porém com acesso bastante limitado, permitindo apenas a utilização do YouTube. Não foi possível utilizar outros serviços de streaming, como Netflix, o que consideramos uma limitação para o padrão e o valor da hospedagem.
Verified review

10/10 Exceptional

Ótimo não temos do que reclamar piscina, jacusi e café da manhã espetacular com certeza voltaremos.
Verified review

10/10 Exceptional

Quarto limpo, funcionários excelentes.