NH Hamburg Horner Rennbahn

Nice and clean. Good for a couple of days.

This hotel was in a location suitable for a business trip. It is quiet despite being on a main road. The hotel has a bar and restaurant, and these were really quiet. Beer and wine selection is good. Food selection is small, but the food was good. My biggest moan is that on a double bed I had a single duvet and 2 pillows and I was only given 1 set of towels. When I've travelled I often had 2 showers - one the night I arrive and then the next morning. However the duvet did really hinder my sleep as I just didn't have enough spare for the luxury of a warm back!!

Location and easy access Efficiency and good housekeeping

All staff (reception, restaurant, events) were excellent & pleasant. Restaurant had a buffet with a wide array of healthy & tasty food for breakfast & lunch. Rooms are dated but bed is comfy. Location is out of the way 15 min subway ride to city center

The staff were very friendly and accommodating. The bathrooms weren’t as modern as expected though.

We were not happy with the lack of facilities in our room. No bottled water ,No tea, No coffee. The bed was quite uncomfortable and we did not appreciate the plastic mattress cover which increased the bed temperature.

The parking was good and onsite so that was very convenient. The actual hotel location is a bit remote if St.Pauli or the Reeperbahn, it’s by a race course. The hotel was a bit dated and there wasn’t a kettle or coffee maker in our room. Our daughters single bed was a military style cot that collapsed on my feet leaving me with two big bruises. when we asked for a kettle we were told that we would need to transfer rooms to and upgraded room to get them at a cost of €10. We complained stating that when we booked it said that there would be a coffee maker in the room. The guy eventually gave in and had a kettle sent to the room minus cups or spoons or anything so I had to go back down to ask for them. Luckily I had my own coffee and creamer with me but I’ve never seen such a fuss being made over wanting a kettle before! Very poor service. And the main beds were uncomfortable too. So overall I wouldn’t recommend this hotel.

A great hotel with great links to the city. I am a little confused by the hotel. We stayed at the end of May and it was great very quiet but great the last day may 31st was chaos ascension day had come and gone and the hotel was rammed breakfast was chaotic and not enough staff to cover it, maybe just used to quiet life and then it was crazy I don’t know. The only other issue we had is we only had one tea cup asked reception who told us to go to restaurant but that was closed. 2 days later we did manage to get a cup from the cleaners. No big deal just a a small niggly one. On the whole a great hotel food good staff very friendly. Great view of racecourse and park. Overall a lovely hotel and well worth visiting.

Standard of food in restaurant was poor Breakfast was poor value for money

A lovely stay. Very nice, clean and staff friendly, reccomend.