Crowne Plaza Chester, an IHG Hotel

4.0 star property
Hotel with spa, near Chester Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chester, an IHG Hotel

Designer store
Breakfast, lunch, dinner served; British cuisine
Reception
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Conference center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $100
includes taxes & fees
$84 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

Premium Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
  • 315 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Premium Room, 1 King Bed, View (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
  • 230 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Premium Room, 1 Queen Bed, View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Trinity Street, Chester, England, CH1 2BD

What's nearby

  • Chester Cathedral - 5 min walk
  • Chester City Walls - 5 min walk
  • Chester Racecourse - 6 min walk
  • River Dee - 15 min walk
  • Chester Zoo - 6 min drive

Getting around

  • Chester (CEG-Hawarden) - 32 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Manchester Airport (MAN) - 44 min drive
  • Bache Station - 5 min drive
  • Ellesmere Port Station - 11 min drive
  • Chester Station - 16 min walk

Restaurants

  • ‪Beer Heroes Chester - ‬3 min walk
  • ‪Watergates Wine Bar - ‬4 min walk
  • ‪The Shropshire Arms - ‬3 min walk
  • ‪Custom House Inn - ‬2 min walk
  • ‪The Flower Cup - ‬3 min walk

About this property

Crowne Plaza Chester, an IHG Hotel

At Crowne Plaza Chester, an IHG Hotel, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and British cuisine is served at Stables Bar & Grill, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this eco-certified hotel. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

At a glance

Hotel size

  • 160 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 17 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (10269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 9.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Parking

  • Self parking costs GBP 17 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chester Crowne Plaza
Crowne Plaza Chester
Crowne Plaza Hotel Chester
Crowne Plaza Chester Hotel Chester
Crowne Plaza Chester Hotel
Crowne Plaza Chester
Crowne Plaza Chester, An Ihg
Crowne Plaza Chester an IHG Hotel
Crowne Plaza Chester, an IHG Hotel Hotel
Crowne Plaza Chester, an IHG Hotel Chester
Crowne Plaza Chester, an IHG Hotel Hotel Chester

Frequently asked questions

Does Crowne Plaza Chester, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chester, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Chester, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Chester, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Chester, an IHG Hotel?
Yes. Self parking costs GBP 17 per day. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Chester, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Chester, an IHG Hotel and nearby?
Have fun with activities like cycling, horseback riding, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the spa tub. Crowne Plaza Chester, an IHG Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Chester, an IHG Hotel?
Yes, Stables Bar & Grill offers British cuisine.
Does Crowne Plaza Chester, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Chester, an IHG Hotel like?
Crowne Plaza Chester, an IHG Hotel is in the heart of Chester, a short 5-minute walk from Chester City Walls and 2 minutes' walk from The Rows of Chester. Travelers say the local area is good for shopping and very central.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Natalie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ellie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel position in relation to the city centre. Just the answer for where we needed to be. We had lost our bank cards, but with a call at reception the receptionist made a call to Chester cathedral. The cards had been found. Absolutely perfect experience…….thank you.
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top hotel
Very good, friendly staff
Craig, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super base to visit Chester
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

fantastic friendly service. very comfortable rooms. great breakfast. hotel is 2 min walk from town centre and 15mins from Chester zoo.
geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good conditions overall.
For few visit now I noticed that bedlinen are scratchy and chemlical used for cleaning are rather aggressive for the skin. Was better few months back.
Rollon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were all very professional, polite and went above and beyond. Would definitely stay again.
Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice 3 day stay
A wee 3 day trip to Chester for Christmas Market/shopping.Lovely hotel,food very good.Above all,staff were excellent….friendly and efficient.Only issue was Executive Lounge which was very small and freezing.Staff member could not get heating increased.So bad we couldn’t use it.Having used Exec lounges in quite a few Crowne Plaza hotels,would have to say this was the worst.Bar lounge much better and staff very helpful.
Catherine, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely stay, hotel is beautiful. Unfortunately Check in took ages and long queues. Our room window was fastened shut and this was a problem as I like to be able to open a little for fresh air especially during the night. Felt quite claustrophobic and resorted to opening the door in the middle of the night to try and get some air to no avail.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Ideally located hotel
Two night stay. Ideally located as it’s 5 minute walk to the main streets. Staff were very helpful and polite. Bar and lounge are very spacious and relaxing
caroline, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only over night but really friendly service
Dawn, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jayne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicola, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, ideally located
Nice hotel, we were able to check-in before 11am. All staff were great, location superb, breakfast was fantastic. We will stay here again should we return to Chester
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the Crown Plaza were extremely helpful. The hotel was very clean and had an amazing gym and pool. The breakfast was superb, lots of choice and I would not hesitate to recommend it for a break in Chester.
Deborah, 1-night trip with friends
Verified Hotels.com guest review

General property information

Travelers Say
"Great stay, spa facilities were superb!"
Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM