Park Grand London Kensington

Las personas de recepción y la ubicación lo mejor del hotel. Mariana, de recepción fue una maravilla.

Hotel muy bien situado muy cerca del Metro , globalmente es aceptable pero no destaca en nada más. Habitación más bien pequeña pero limpia y e un estado correcto aunque con síntomas de desgaste. El desayuno es justito no se si vale la pena pagarlo , el café es agua sucia y si pides un expreso te lo cobran , los camareros del desayuno están más por jugueteos entre ellos que no por un correcto servicio . Los porteros y la recepción muy atentos . Si te cuesta poco cogelo , si no os aconsejo que probéis suerte en otro. Pero vamos para pasar el día visitando e ir a dormir esta aceptable.

Excelente trato del front desk muy buena ubicación del hotel lo unico que la habitación estaba alejada y tenia ruidos de pisadas y agua cayendo

No effort to make people wear face masks in the hotel. Was moved to a hotel in Paddington the last two times too

The day of my reservation they called me from Hotel and they change my Hotel and sent me to another Hotel with poor conditions and quality , I paid for value Hotel but I get very cheaper Hotel

Fantastic location, friendly staff,comfort level of rooms

Lovely hotel. Very convenient to Earl’s Court tube station which connects to Heathrow airport and central London.Room excellent-beds comfortable.

my family would like to rate this hotel as excellent. First the location is good having it near to Earls Court underground. There are diverse food in the location and we didnt had the hard time looking for children food. Next is the hotel itself. We arrived Monday morning. We thought they wouldn’t check us in yet as we are too early for check in. Instead they informed us to wait for an hour to prepare the room. Staffs were friendly esp Mira and Kimari. We were asked how was our flight and if theres any celebration for our family trip. We told them its our anniversary and my wife birthday. We left our luggages and went to eat. We came back and room is ready. With 2 kids with us, they thought if upgrading our room that had a small extra bed for our daughter. When we went into our room we were in awe! Our bed was arranged with decorative welcome set up. Our bed has petals and balloons. We given a piece of cake and s greeting card which says happy birthday and happy anniversary. The kids loved it and so are we. The extras mile service from the front desk staffs and the bellhops is beyond our expectation. We stayed there for 4days and 3 nights -and from a tiring day tour around the city, it has always felt so comfortable to go back in the hotel and to lay down in well cleaned room. We would definitely recommend this hotel especially to those travelers with kids. We would still choose this hotel on our next visit. Thank you Park Grand hotel and staffs for a wonderful service!

Very friendly staff, well looked after. Very good rooms for rent.

Very clean I got an upgrade overall really nice I would go again