Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
What's nearby
Indigenous Nations Park - 3 min walk - 0.3 km
Park of Powers - 5 min walk - 0.5 km
Rubens Gil of Camillo Convention Center - 3 min drive - 2.5 km
Pantanal Aquarium - 3 min drive - 3.1 km
Campo Grande Shopping Mall - 3 min drive - 3.1 km
Getting around
Campo Grande (CGR-Campo Grande Intl.) - 29 min drive
Restaurants
Restaurante Viva A Vida - 17 min walk
Sol Conveniência - 2 min drive
Diamond Hall - 6 min walk
Seu Gastão - 9 min walk
Buffet Yotedy - 12 min walk
About this property
Novotel Campo Grande
Novotel Campo Grande puts you just a 5-minute drive from Campo Grande Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante 365, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a children's pool.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
155 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive key retrieval information
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Private dining
Room service (late night)
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's games
Toys
Children's books
Musical instruments
What to do
Pool table
Bicycle rentals nearby
Ecotours nearby
Cave exploring nearby
Working away
Business center
5 meeting rooms
Computer station
Conference center (7190 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Golf caddy on site
Golf cart on site
Pool loungers
Romance packages
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
An outdoor pool
Arcade/game room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 62 for adults and BRL 62 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 78.75 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande
Frequently asked questions
Does Novotel Campo Grande offer free cancellation for a full refund?
Yes, Novotel Campo Grande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Campo Grande?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Novotel Campo Grande?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 78.75 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Campo Grande?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Novotel Campo Grande?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Novotel Campo Grande and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Novotel Campo Grande also has a garden.
Are there restaurants at or near Novotel Campo Grande?
Yes, Restaurante 365 offers international cuisine.
What's the area around Novotel Campo Grande like?
Novotel Campo Grande is a short 3-minute walk from Indigenous Nations Park and 5 minutes' walk from Park of Powers.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
Sep 6, 2024
Room service horrível (em opções/sabor e demora). Pedi um prato que demorou 2h30 (e a cada uma das ligações que fiz a previsão era de chegada em 10 minutos). Limpeza do quarto bem mediana com insetos mortos e cabelo no quarto/banheiro.
Denis
Denis, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
Regan
Regan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
ADEMIR
ADEMIR, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 19, 2024
Jose
Jose, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
May 17, 2024
Need betterment for grounds and rooms.
sergio
sergio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 10, 2024
Julia Elizabeth
Julia Elizabeth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2022
Extremely friendly staff and great breakfast!
Carlos Thadeu
Carlos Thadeu, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2022
Recommend
Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Dejan
Dejan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 26, 2022
Lorena
Lorena, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 15, 2022
lackluster reception and dining room help. Nice spaces near pool
charles
charles, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 14, 2022
Good but…
Nice hotel, but cleanliness conditions and internet need to improve.
Alfredo
Alfredo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2021
Excelente Hotel
O funcionários são gentis. O hotel fica perto do Centro de Convenções, mas é longe de qualquer centro comercial ou restaurante. O café-da-manhã é bom. A piscina e a área externa são muito bons. O apartamento é confortável. O banheiro é espaçoso. O restaurante do hotel atende bem. Se estiver chovendo, o hóspede vai ter que subir escadas, ou enfrentar a chuva para chegar no seu apartamento.
Joao Luiz
Joao Luiz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2021
Estava tudo muito bom, mas a vista do quarto foi a pior, quarto 264, no demais tudo em ordem…
O café estava fantástico!!!
Obrigado
SHERBEL
SHERBEL, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 20, 2021
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2021
Confortável
Ótimo hotel! Confortável para uma viagem de trabalho.
Marcelo
Marcelo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2021
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Fernando
Fernando, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2021
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2020
Verified traveler
13-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2019
Nice
Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.
Very nice hotel with responsive staff and good food options for our first night and a beautiful buffet for breakfast (wasn't included in the room price, however). Rooms were quiet (we didn't face the courtyard, which may be noisier), clean and comfortable. The hotel is close to downtown and within taxi distance to good restaurant options. We felt very well taken care of. We spent our first and last nights in Brazil at this hotel and the staff recognized and greeted us warmly on our last night, which made us feel very nice to be remembered.
G.Noel
G.Noel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2018
Excellent hotel, very clean, comfortable, fine and elegant; invites not to leave their facilities.
Moises
Moises, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Oct 7, 2017
Excelente
Verified traveler
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2017
Very nice hotel
The hotel is nice and clean. Staff is polite and respectful. Check-in could be a bit faster. Breakfast is outstanding and rooms are nice and clean.
Beny
Beny, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 1, 2016
comercial box
The hotel look like a comercial desk of financial advisers
Didn't feel comfortable there didn't feel like a hotel at all
The service is fine but the hotel is being left behind old