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Alexandre Hotel Troya

4.0 star property
Beach resort with spa, near Playa de las Américas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandre Hotel Troya

Property grounds
Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets
Exterior
Front of property
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
Feel at home
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Satellite channels
  • 291 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

Highlights

Balcony
Soundproofed
Private rooftop spa tub
Air conditioning
Minibar (some free items)
LED TV
Bathrobes
Rainfall showerhead
  • 614 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Satellite channels
  • 291 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Room, Balcony, Sea View

Junior Room, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Room, Balcony, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Espresso maker
  • 398 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Satellite channels
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

2 outdoor pools, sun loungers

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Pool
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Parking available
Free WiFi
7.8 out of 10, Good, (186)
The price is $160
includes taxes & fees
$149 per night
Dec 12 - Dec 13
Alexandre Hotel Gala
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About the neighborhood

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670

What's nearby

  • Playa de las Américas - 2 min walk - 0.2 km
  • Veronicas Strip - 3 min walk - 0.3 km
  • Torviscas Beach - 5 min walk - 0.5 km
  • Siam Park - 17 min walk - 1.4 km
  • Fañabé Beach - 7 min drive - 5.4 km

Getting around

  • Tenerife South Airport (TFS) - 18 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
  • La Gomera (GMZ) - 119 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Jumping Jacks - ‬4 min walk
  • ‪Monkey Beach Club - ‬4 min walk
  • ‪Romantico Restaurante - ‬8 min walk
  • ‪Restaurante el Oasis - ‬3 min walk

About this property

Alexandre Hotel Troya

Alexandre Hotel Troya is a great choice for your beach stay in Adeje, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Restaurant La Palapa, one of 2 restaurants, serves international cuisine and is open for lunch. A free kid's club, a poolside bar, and a fitness center are other highlights at this Mediterranean resort. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Alexandre Hotel Troya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 354 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Shopping
  • Beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference center (1119 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Restaurant La Palapa - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
Restaurant Arena - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar Salón - Onsite piano bar. Open select days.
Bar La Palapa - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 2.50 per day

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Conference rooms (surcharge) may be available on request; advance booking is required.

Also known as

Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya

Frequently asked questions

Does Alexandre Hotel Troya offer free cancellation for a full refund?
Yes, Alexandre Hotel Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alexandre Hotel Troya?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Alexandre Hotel Troya?
Sorry, pets aren't allowed.
Is parking offered on site at Alexandre Hotel Troya?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Alexandre Hotel Troya?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Alexandre Hotel Troya and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Hotel Troya also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Alexandre Hotel Troya?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
Does Alexandre Hotel Troya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alexandre Hotel Troya like?
Alexandre Hotel Troya is located near Playa de las Américas in Costa Adeje, a short 17-minute walk from Siam Park and 3 minutes' walk from Veronicas Strip.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Sigrún, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Vladimir, 6-night family trip
Verified Expedia guest review

6/10 Good

The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Thomas, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Tracy, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luka, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 7-night trip
Verified Expedia guest review

6/10 Good

Rachida, 7-night trip
Verified Expedia guest review

8/10 Very Good

Julie, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Jasmine, 7-night trip with friends
Verified Expedia guest review

6/10 Good

The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Francesca, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Barbara Ann, 14-night romance trip
Verified Expedia guest review

6/10 Good

Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Laura, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Donna, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Muhammed, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Viktoriya, 8-night trip
Verified Expedia guest review

8/10 Very Good

Near sea side, Plenty of Shopping and Restaurants.
Harish Rugnath, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

George, 5-night trip
Verified Expedia guest review

8/10 Very Good

I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Linda, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Eunice, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Damian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Dovile, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Rune, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Jackie, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Staff were very rude. All inclusive drinks were very limited and absolutely disgusting - undrinkable. One of the worst hotels I have ever stayed in.
Anna, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Martin, 7-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Clean hotel, great pool bar."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM