8/10 Very Good
Feb 16, 2025
B-
Everything was lovely except I felt rushed on my departure date. A front desk representative knocked around 9am to find out what time I was leaving. If your check out policy is 11am, you should not knock on people’s door to find out what time they are planning on leaving. It doesn’t feel like a luxurious experience when you do.
In addition to the early knock, the entire housekeeping staff was waiting by my front door when I checked out at 10:25. What if I wasn’t checking out at 10:25 and was coming back to the room until 11am? It was very awkward !! It was such a turnoff!
Darnley
Darnley, 2-night trip
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