Four Seasons Resort Scottsdale at Troon North

It’s a beautiful spot. So nice to be back and wish we had more time this time around. Staff is very welcoming and accommodating. We had some difficulty cooling the room and the A/C and ceiling fan stayed on all night.

First, I would like to mention the hotel took covid very seriously. The staffs wore masks covering themselves and took precautions. Thanks you, Four Seasons! This property is beautifully situated in a dramatic landscape and has beautiful gardens. The salt water pools were great. If you are looking for this type of experience, I would suggest staying here. However, I was disappointed by the level of service I received. The towel service was poor. One morning I got frustrated waiting for a towel and helped myself. Another morning around 8:30am, they were out of beach/pool towels. Additionally, when I called the front desk, often no one answered the call( especially mid-week). This is not the level of service I would expect from Four Seasons. The rooms are spacious with an outdoor patio area with seating. I would suggest asking to stay in the part of the hotel near the pool accessible by walking or a golf cart ride. The rooms could use some updates. The carpet was especially warm. Someone should be inspecting the rooms prior to check in. The room could have been cleaner and there were bird droppings on the outdoor seating which they cleaned up after I said something. The room had a Nespresso maker. The food in the restaurant is so so. I would suggest eating offsite some nights. I ordered fish taco which were particularly disappointing. The margaritas are very good. I stayed for 7 nights. During mid-week the hotel was empty.

Very professional. Love the people there. Everyone is friendly

very beautiful landscape .. very peaceful... great food! great staff .. and even though we are living in Covid times they still made my stay feel special.

This is the standard of excellence. In spite of limited staff and social distancing requirements the staff was great and did their best to make it a great experience. The property is beautiful and very unique. Highly recommend

spectacular property. We had to visit during the Covid outbreak...thinking Four Seasons would take good care of guests. I booked knowing there was no pool, spa, restaurant. I was assured a 1:00 check in the day before, as the hotel was nearly empty. We arrived and had to wait until 3:30...again...there were only a handful of guests in entire property. There were only a few employees tackling all jobs...front desk, room service, etc. It was pretty unacceptable. We paid $950 for our room, full price. Room service was a limited menu, arrived 40 minutes late, was billed for full price big tip without ever signing a tab. The room wasn't in top condition during this virus...bathroom not sparking, toilet paper half used. I had to chlorox the room myself. Then the front desk DOUBLE charged me for the stay. My comment is that if a Four Seasons cannot maintain its top quality it should not open to guests. Very disappointing.

Due to the C Virus, and due to the very special circumstances, they did try to accommodate us but....room service breakfast was horrible!!! Dinners were B. They left alll the dishes from each meal until we called for them to clear, plus clean the room! VERY limited staff.

Stunning views, excellent service. The casitas are gorgeous.

Breathtaking views and rooms were beautiful and so private!

I read a few negative reviews of this property about the staff and facilities. I found them all to be false, the staff was awesome, the rooms were clean and very nice. The bedding was very comfortable and we enjoyed our stay very much.